酒店回复: Dear guest,Thank you for your wonderful feedback! We are truly pleased you enjoyed the river view, rich breakfast, and convenient location. It is great to hear your stay was the highlight of your business trip, and we look forward to welcoming you back again soon!Kind regards,Remco GroenhuijzenGeneral Manager
酒店回复: Dear Guiwenchao,Thank you for sharing your detailed feedback. We are glad to hear you appreciated our location, but would prefer a more central location near the museums. We are truly sorry to learn that your stay did not meet your expectations, particularly regarding cleanliness, service impressions, and overall value. We sincerely apologize for the issues you encountered, and we will address your comments internally with the relevant teams. We appreciate you bringing this to our attention and thank you for giving us the opportunity to improve, and respect your decision not to return.Kind regards, Remco Groenhuijzen General Manager
5.0分
景观高级特大床房
商务出差
前台服务不错，给了房型升级，房间蛮大的，景观不错。 而且冰箱里面的饮料都是免费的
展开
酒店回复: Dear guest,Thank you very much for sharing your more than positive feedback. It’s great to know you enjoyed the spacious room and complimentary amenities, and look forward welcoming you again!Kind regards,Remco GroenhuijzenGeneral Manager
酒店回复: Dear Robert＜Thank you for your feedback. We're glad you enjoyed the location, scenery, and service at the front desk. We do apologize for the housekeeping oversight and the inconvenience it caused. Your comments will be shared with our team to help improve our attention to detail! We certainly hope to welcoming you again.Kind regards,Remco GroenhuijzenGeneral Manager
点评来源 Trip.com
5.0分
经典双床房
商务出差
服务：舒适，及时，贴心。
卫生：干净整洁。
设施：空间宽敞，布局合理。
展开
酒店回复: Dear guest,Thank you for highlighting our service, cleanliness, and facilities. We are delighted you had a comfortable and thoughtful stay, and we look forward to welcoming you again.Kind regards,Remco GroenhuijzenGeneral Manager
酒店回复: Dear guest,Thank you for your kind feedback. We are glad to hear you enjoyed the quiet canal-side location, the great view, and the warm service from our team. Cpmpliments will be internally shared@! It’s wonderful that you also liked the steak in our restaurant. We look forward welcoming you again!Kind regards,Remco GroenhuijzenGeneral Manager
酒店地址就在音乐厅旁边，从中央车站坐26路轻轨一站下车，走200米过桥对岸的一楼就是。酒店给了河景房，景色无敌好，开门很哇撒的感觉。早餐也很丰富。订的早，价格也不贵，是这次出差几个酒店入住感最棒的一间酒店。
位置:酒店离中央车站步行要十多分钟，离国立博物馆、梵高博物馆有两站地铁，以后选酒店住在博物馆广场附近更好；早餐:在二楼，种类多，但味道很一般，门口服务员像个门神，面无表情:卫生方面，咖啡机、吹风机很脏，细节有点提升。总之，性价比低，下次不会选这家了。
前台服务不错，给了房型升级，房间蛮大的，景观不错。 而且冰箱里面的饮料都是免费的
酒店位置可以，风景优美怡人，前台工作人员态度极佳，工作效率非常快，房间设施齐全，唯一美中不足的打扫卫生的工作人员不够仔细，抽纸沐浴露用完了也没给更新，太令人失望了
服务：舒适，及时，贴心。
卫生：干净整洁。
设施：空间宽敞，布局合理。
还不错，在运河上，很安静，视野很好。酒店内服务人员热情礼貌。酒店里的牛排味道不错。离阿姆的中央火车站大概步行15分钟左右。
离中央火车站很近，但步行距离还是有点远。房间很宽敞，床上用品很舒适，灯光也很明亮。面向火车站和落日，城市和运河的景色非常棒。楼层越高越好。有些家具磨损了，需要修理。电视柜设计得不好，对儿童或青少年来说看起来有点危险。酒店里第一次见到方形枕头，用起来不太舒服。
酒店很棒，从火车站步行15分钟就能到。我们住的城市景观房，景色非常漂亮。员工友善乐于助人，房间本身也很好，没什么特别惊艳的，但也没什么可抱怨的。
酒店很舒适，设施完善，员工也很友好，他们都非常乐于助人，这在欧洲可不常见。别忘了在城里走走逛逛！
我们不得不说，我们对这家酒店非常失望。我们预订这里是因为维京游轮推荐的，我一定会把我们在这里的糟糕经历告诉维京游轮。过去12天我们一直在欧洲的不同酒店之间奔波，但这家是最差的。
办理入住花了好长时间，原来是前台员工是新人，看起来业务不熟练。然后，淋浴没热水。有人过来通过同时打开洗手池水龙头和淋浴才解决了问题。我在洗澡的时候，水温不稳定，会突然变冷或变热几秒钟，然后又恢复正常。我还向修淋浴的那个人提到了房间里有苍蝇，但他只是敷衍地说我们可以用纸把它打死。
退房时，前台问一切是否顺利。我们说不顺利，但他没有追问，就直接办理了退房。服务真是太糟糕了。