酒店回复: Dear Sabrina,Thank you very much for your wonderful feedback and for rating us so highly! We are delighted to hear that you enjoyed your spacious room, the cleanliness, and our breakfast.We also appreciate your note regarding the bathroom fixtures. While they are regularly maintained, we understand that some elements may feel a bit dated and are reviewing options for updates as part of our ongoing improvements.Regarding dining options nearby, the area is indeed quieter in the evenings, but our reception team is always happy to provide recommendations or assist with transportation to local restaurants.We look forward to welcoming you back on your next visit to the convention center.Warm regards,Daniyil V. VilenkinBack Office Manager
酒店回复: 尊敬的宾客:
非常感谢您抽出时间与我们分享您的入住体验。我们很高兴得知您在繁忙的啤酒节期间发现我们酒店是一个便捷且价格合理的选择。我们很高兴得知您对客房的整洁、浴缸的舒适以及我们员工的热情服务表示赞赏。
我们理解我们位于市中心以外,可能无法方便前往超市,但我们很高兴您找到了附近的其他选择,并享用了我们精选的小吃和饮品。
祝您在啤酒节期间度过愉快的时光,并期待您再次光临!
此致,
Daniyil V. Vilenkin
前台经理
点评来源 Trip.com
4.0分
标准大床房
商务出差
位置:有一点点偏,周边挺好停车的
环境:安全 安静 旁边有个Edeka超市 步行可达
服务:前台人员挺友好的 (德语、英语)
设施:中规中矩的房间和酒店设施
卫生:卫生不错的,比较满意
早餐:干净 丰富 新鲜
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酒店回复: Dear Guest,Thank you very much for your detailed and positive feedback. We’re happy to hear that you appreciated the quiet and safe surroundings, the convenience of nearby parking, and the Edeka supermarket within walking distance.We’re also pleased that our front desk staff made a good impression and that you were satisfied with the cleanliness, room facilities, and especially the fresh and varied breakfast.Your kind words are much appreciated, and we hope to welcome you back again soon!Warm regards,Daniyil V. VilenkinFront Office Manager
1.0分
标准双床房
朋友出游
太差了
1.餐厅老太太爱翻白眼,叹气
2.酒店不给打扫房间,提前告知也不行
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re truly sorry to hear about your experience and the impression you received from our restaurant staff. This is certainly not the level of service we aim to provide, and we will address your comments with the team immediately to ensure this does not happen again.Regarding the room cleaning, we apologize for any misunderstanding. Our housekeeping policy requires guests to inform reception in advance if they wish for cleaning service, but we will review how this information is communicated to make it clearer and more convenient.We sincerely regret that your stay did not meet expectations and hope you might give us another opportunity to provide you with a much better experience in the future.Kind regards,Vesna TunjicReservation Manager
3.2分
标准双床房
独自旅行
房间不错,很安静。但是有蟑螂,桌子上和卫生间有两三只
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酒店回复: Thank you for your feedback. We're very sorry to hear about your experience and truly understand how unpleasant that must have been.We would like to clarify that what you saw were not cockroaches, but forest cockroaches (Waldschaben). These insects are harmless and quite common in wooded areas, especially during warmer months. They are often mistaken for cockroaches because of their appearance, but they do not nest indoors or pose any health risks. They typically enter from outside – especially through open windows or doors – as they are attracted to light.We are taking extra measures to prevent this from happening again, such as regularly checking window seals and using screens wherever possible.We hope to welcome you again soon under better circumstances. Please don’t hesitate to reach out directly if you have any further concerns.Kind regards,Daniyil V. Vilenkin
整体感受非常好 除了感觉卫浴稍微有点年代感 但是卫生很不错 房间很大 早餐也不错 离会展中心不远 开车很快到达 只是周边餐厅太少
慕尼黑啤酒节期间,市内的酒店价格高昂且都已订满,所以我选择入住了这家稍远一些的酒店。
由于位置稍偏,酒店的价格考虑到慕尼黑的物价,我觉得是合理的。
工作人员态度友善。房间干净整洁,我住的房间里有一个小浴缸。
如果只是为了尽情享受啤酒节,找个地方过夜,这家酒店非常合适。
因为地处郊区,附近没有超市,不过走一小段路有个加油站便利店,可以在那里买些东西;酒店里也出售啤酒、零食等简单的商品,尽管种类不多。
位置:有一点点偏,周边挺好停车的
环境:安全 安静 旁边有个Edeka超市 步行可达
服务:前台人员挺友好的 (德语、英语)
设施:中规中矩的房间和酒店设施
卫生:卫生不错的,比较满意
早餐:干净 丰富 新鲜
太差了
1.餐厅老太太爱翻白眼,叹气
2.酒店不给打扫房间,提前告知也不行
房间不错,很安静。但是有蟑螂,桌子上和卫生间有两三只
总的来说,我住得很开心——员工很友好,设施也很干净,一切都井井有条。不过,唯一的缺点就是床。很不幸,床一点也不舒服,影响了我的睡眠。如果床能改进一下,这会是一次完美的体验。尽管如此,我还是很感谢他们的热情招待,其他方面真的都很好。
参展住的酒店,离展馆5点多公里
1. 酒店比较老,但打扫蛮干净的,入住体验可以
2.早餐比较一般,每天都一样,没啥吃的,如果不含早餐,不值得另外花钱购买
3. 门口有台阶,如果行李很重,比较难拉 ,也没人帮忙
4. 门口有公交站台,交通比较方便,离最近的商场公交四五站路,很方便
5. 前台服务态度就正常,打扫房间的态度很好
6.定了两种房型,单人房和尊享房,居然是一样的,那定尊享房的意义何在,让酒店退差价不退,说确实是按照尊享房来配的,但是和携程提供图片完全不符,这点就蛮生气的。
酒店位置稍偏,所以价格也相对便宜。后面就有超市,还是很方便。有公交车站。需要夸赞的是早餐特别丰富,很棒!
酒店位置虽然离慕尼黑市中心有点远,但靠近安静的居民区,治安很好,而且离公交车站也很近。房间里有冰箱,而且就价格来说,房间感觉挺宽敞的。
房间很干净,位置在郊区所以很安静,停车也很方便。
酒店后面有大型超市和咖啡馆,购物用餐都很便利。