酒店回复: Dear Guest,We sincerely apologise for the issues you faced during your stay. The conditions you described are not up to our standards, and we understand how frustrating this must have been. Your concerns about the smell, toilet, and TV have been noted, and we will address these with the team to ensure improvements. We also apologise for the lack of response from our staff and the reception area. We value your feedback and will take immediate steps to improve our service.
1.0分
其他
Cockroaches!! No microwave and refrigerator like i paid for. Ceiling light does not work. Room 247.
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酒店回复: Dear Guest,We sincerely apologise for the issues you encountered during your stay. The presence of cockroaches, missing amenities, and maintenance concerns is unacceptable, and we will share your feedback with the management team immediately to address these issues. Thank you for bringing this to our attention.
4.0分
商务出差
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The room was pretty clean, the bed was comfortable. The noise from the neighbors upstairs was ridiculous. Shower was super small. The counter check in lasy was so nice and helpful.
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酒店回复: Thank you for your rating! We’re glad to hear you had a good stay. If there’s anything we can do to make your next visit even better, please let us know.
1.0分
其他
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I did not stay here. The binding is highly unsecured. As I drove around the building and each back door was propped open. Don’t think that should be the case for security reasons. Also, there was an individual sleeping in his car behind the building. I don’t recommend this location for a night let alone long term. I could say more but I’ll leave it at that.
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酒店回复: Dear Guest,Thank you for sharing your concerns. We sincerely apologise for the security issues you experienced during your visit. Safety is a top priority, and we take your feedback seriously. We will immediately address the concerns regarding unsecured doors and the situation behind the building. Your feedback helps us improve, and we regret that your experience was not a positive one. We hope you’ll consider giving us another chance in the future.
1.0分
家庭亲子
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Staff was not helpful, and very rude. They couldn’t find my check in info and didn’t try very hard to help. I showed all my confirmation/payment. Ended the night with the employee walking out on me, not checking me in. Took my money and didn’t let me check in. Ended up going to a different hotel and will NEVER go to motel 6 again, especially this one. I hope NO ONE EVER goes here.
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酒店回复: Dear Guest,We sincerely apologise for the negative experience you had during your check-in. This is certainly not the level of service we strive to provide, and we understand how frustrating and disappointing this situation must have been for you. Your feedback will be shared with the management team to ensure this issue is addressed. We deeply regret that your stay was affected in this way, and we hope you'll consider giving us another chance in the future to make things right.
前台服务态度友好
总的来说，在美国这个价格能住到这样的设施，算是可以接受的。
Wi-Fi太差了，一股难闻的气味，简直就像恐怖片里的场景。
服务很好，但是有蟑螂，淋浴间也很脏。
员工很有礼貌，而且非常乐于助人，解答了我所有的问题。
房间气味难闻，马桶堵塞，电视没信号，根本没法用。我请清洁阿姨帮忙去除异味，她们却置之不理。前台烟味很重。不推荐入住。
Cockroaches!! No microwave and refrigerator like i paid for. Ceiling light does not work. Room 247.
The room was pretty clean, the bed was comfortable. The noise from the neighbors upstairs was ridiculous. Shower was super small. The counter check in lasy was so nice and helpful.
I did not stay here. The binding is highly unsecured. As I drove around the building and each back door was propped open. Don’t think that should be the case for security reasons. Also, there was an individual sleeping in his car behind the building. I don’t recommend this location for a night let alone long term. I could say more but I’ll leave it at that.
Staff was not helpful, and very rude. They couldn’t find my check in info and didn’t try very hard to help. I showed all my confirmation/payment. Ended the night with the employee walking out on me, not checking me in. Took my money and didn’t let me check in. Ended up going to a different hotel and will NEVER go to motel 6 again, especially this one. I hope NO ONE EVER goes here.