酒店回复: Hello Sydney,Thank you for taking the time to share your experience. We're thrilled to hear that our staff left a positive impression and that you found our check in/out process smooth, along with our room cleanliness and service.However, we regret to learn about the temperature issues in your hallway and room. Comfort is important to us, and we've alerted our maintenance team to address this immediately. Please remember that our team is always happy to assist further offline with any concerns during your stay.Should you choose to stay with us again, a more comfortable climate awaits you, along with that excellent room service you enjoyed. Sincerely,The Worthington Team
酒店回复: Hello Lindsay,Your kind words have truly warmed our hearts. We're delighted to hear that your return visit to our little corner of Fort Worth's Sundance Square was nothing short of perfection. It's wonderful to learn that the upscale yet comfortable vibe of The Worthington Renaissance, as well as our dedication to warm hospitality, is still as you remembered from your wedding night stay.Our Toro Toro Lobby Bar and Lounge seems to have made a delightful impression on you, which is fantastic to hear! Should you venture back our way again, we would love to welcome you and your husband for another memorable experience.Warm regards,The Worthington Team
酒店回复: Hello Brenda,We're delighted that you had an enjoyable stay with us and we appreciate your kind words regarding our helpful staff, particularly John. We're thrilled that you found him to be a true gem. Your feedback on our bar and restaurant offerings at Toro Toro has been noted, and we'll take your suggestion into consideration for an even more satisfying selection, perhaps featuring salsa to complement the guacamole.We look forward to welcoming you back soon so you can discover even more of our Pan-Latin flavors and warm, Texan hospitality.Best regards,The Worthington Team
酒店回复: Dear Guest, Thank you for taking the time to review your stay with us. We are pleased you found our location very convenient for your plans in Fort Worth and enjoyed dining at our restaurants. However, we hope you will accept our apologies for the hassle with regard to switching rooms. Additionally, the concern you outlined about the air unit has our full attention, and we appreciate the details so that we can promptly address this. We value your feedback as we constantly strive to improve our guest experience. It was a pleasure hosting your visit, and we hope to accommodate you again soon.Regards,Drew HaydenGeneral Manager
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酒店干净整洁,食物美味,员工服务一流。Hacienda 的早餐很棒,ToroToro 的也很美味。前台负责夜间导览的 John 人非常好,通情达理,而且很健谈。全面满分。
酒店回复: Dear Guest, Thank you for taking the time to leave your feedback. It is a pleasure to know you had a convenient arrival experience and rested well on our bedding. However, we genuinely regret any disturbance caused by external noise. Furthermore, we have taken note of your concerns regarding the in-room dining service and the food packaging. We are always striving to improve our guest experience and will share your comments appropriately. We hope to accommodate you again.Regards,Drew HaydenGeneral Manager
房间很大,酒店卫生可以,酒店设施不错,出差方便。点外卖可以送到房间。打车很方便,离机场也不是很远。。
早餐自助餐不错。300美元一晚的房间太普通了,这个价格住过更好的,而且还更便宜。入住时前台的女士们非常友善。
工作人员非常友好,入住和退房过程非常顺利。我们房间的整个走廊都很热,尽管我们把房间恒温器调到了最低温度,但一夜之间温度也只升到73华氏度(约23摄氏度),房间里感觉很热。除此之外,房间非常干净,客房服务也很棒!
我们在沃辛顿酒店的住宿堪称完美。我和丈夫结婚时住在这里,十年后决定再次回到这里,去沃斯堡短暂旅行。酒店和我们记忆中一模一样,员工友善,氛围舒适又不失高档。我们顺便逛了逛圣丹斯广场(步行即可到达),还特意在某天晚上去酒吧喝了一杯。我绝对会再次入住这里,非常庆幸这么多年之后我们再次光临。这是一家顶级酒店。
酒店很漂亮,工作人员非常友好热情,尤其是前台的John。他真是个宝贝!我们发现酒吧/餐厅的菜单选择有限。他们提供鳄梨酱,但没有莎莎酱。总而言之,入住体验很棒,我们还会再来的。
酒店很不错,去我们参加筹款活动的地方也很方便。入住手续有点麻烦。房间没有按时准备好。我们被安排了一间更大的房间,我们很感激,但结果发现那间房间更像是一个商务会议室,配有一张墨菲床,而且没有阳台。房间感觉不太好。我们下楼到前台,要求换到原来的房间,等了一会儿后,房间才给我们安排好。需要检查一下暖通空调系统,301房间很冷,温度过低,超过不了68华氏度(约19摄氏度)。我们试着把恒温器调到75华氏度(约23摄氏度)来调高温度,但什么也没发生。除此之外,我们住得很愉快,餐厅的早餐也很棒。
全面满分
酒店干净整洁,食物美味,员工服务一流。Hacienda 的早餐很棒,ToroToro 的也很美味。前台负责夜间导览的 John 人非常好,通情达理,而且很健谈。全面满分。
工作人员对我家人非常粗鲁,尤其是代客泊车员和前台。我感到震惊,因为酒店本身还不错。代客泊车员花了很长时间才把车取到。四部电梯中只有两部坏了。我们入住期间非常繁忙,乘电梯简直是噩梦。大堂很漂亮,但房间就这个价位来说,相当简陋。
预订了一间露台套房。我们到的时候,他们没有收到我们的预订。他们说出了点小故障。不用说,我没订到我们想要的房间。真是难以置信的失望。真的无法用言语表达我们当时有多失望。
入住很方便,床也很舒服。客房服务有点奇怪,他们把食物放在餐盒和纸袋里送过来,就像Uber Eats那样。主街那边有点吵,直到凌晨12:30左右。我建议带上耳塞。