酒店回复: Gracias por compartir tu experiencia. Nos alegra saber que pudiste encontrar lo que buscabas: un lugar cómodo y con buen precio para pasar la noche. Esperamos poder recibirte nuevamente en el futuro. ¡Te deseamos un buen viaje!
4.0分
其他
原文
翻译提供方：Google
闻起来像香烟
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酒店回复: Gracias por su comentario. Nos alegra que su experiencia haya sido buena en general. Lamentamos que haya percibido un olor desagradable; trabajaremos para mejorar la frescura de nuestras habitaciones y asegurar que todos los huéspedes se sientan cómodos durante su estancia.
5.0分
其他
Got a Good Night's Rest
Clean hotel. Bed comfortable. Spacious room. Quiet area. Plenty of food shopping fairly close.
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酒店回复: Thank you for your fantastic 5-star review! We’re delighted to hear you had a good night’s rest and enjoyed your clean, comfortable, and spacious room. It’s great to know our location and nearby amenities were convenient for you. We look forward to welcoming you back to La Quinta Inn & Suites Selma/Smithfield I-95 on your next visit!
2.0分
家庭亲子
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The pool was non working. The hotel was supposed to be a non smoking facility but the rooms and linens smelled like smoke. The hallways smelled like ****. We complained to the front desk. The area around the property was very scary. People just walked all around. In a terrible location between non safe motels. Security didn’t seem great.
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酒店回复: We sincerely appreciate you taking the time to share your feedback. We’re very sorry to hear about the issues you experienced during your stay, including the pool, smoke odors, and concerns about the property’s surroundings. Your comments regarding safety, cleanliness, and amenities are taken very seriously, and we will review them with our team to improve both guest comfort and security. Thank you for bringing these matters to our attention. I truly hope you'll give us the chance to offer you a much more satisfactory experience in the future.
5.0分
其他
On the he road
The room was very comfortable,clean, easy access to highway. Will stay again. Thanks.
2.0分
家庭亲子
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The rug in the room was wet and had a mildew smell and there were dogs barking in the room next to ours. Because of the mildew smell, we checked out of the hotel earlier than expected.
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酒店回复: Thank you for sharing your experience. We’re very sorry to hear about the issues you encountered during your stay. That certainly falls short of the comfortable environment we want our guests to enjoy. Your feedback will be shared with our team so we can address both housekeeping and maintenance concerns, as well as ensure better noise management. We appreciate you bringing this to our attention and regret that your stay was cut short. I hope you'll accept our sincere apologies for this substandard experience and be willing to give our hotel and our brand the chance to work to earn your loyalty back in the future.
Raleigh大雨，路过这酒店就入住了，前台小姐姐非常Nice，可以把车暂时停留在大厅门口；
房间很大，床很舒服；可以提供暖气和热水；
早餐丰富，出差到达这里感觉像是回家👍👍👍👍
非常适合奥特莱斯购物！附近有很多餐厅。
这次住宿体验很棒，员工都非常乐于助人而且很有礼貌。当我预订信息有点问题时，前台的工作人员非常耐心，一直帮我解决，直到我成功办理入住。
住一晚还行，但仅此而已。
我找到了我想要的——一个价格便宜的过夜的地方。
闻起来像香烟
Got a Good Night's Rest
Clean hotel. Bed comfortable. Spacious room. Quiet area. Plenty of food shopping fairly close.
The pool was non working. The hotel was supposed to be a non smoking facility but the rooms and linens smelled like smoke. The hallways smelled like ****. We complained to the front desk. The area around the property was very scary. People just walked all around. In a terrible location between non safe motels. Security didn’t seem great.
On the he road
The room was very comfortable,clean, easy access to highway. Will stay again. Thanks.
The rug in the room was wet and had a mildew smell and there were dogs barking in the room next to ours. Because of the mildew smell, we checked out of the hotel earlier than expected.