酒店回复: The team strives to make every stay a 5/5 and we do apologize that you didn't feel that your stay met that criteria. We do hope that the team was able to assist you with any questions/concerns as soon as they were informed.
I chose this property because it had 9/10 guest review but unfortunately, I was quite disappointed. Within 2hours of arriving , the toilet clogged and the deadbolt in the door kept getting stuck so we could not close the door easily. We were informed that this was the way it was with many rooms. Additionally both TVs seemed to work inconsistently.
The rooms are spacious and clean but without the needed repairs , this hotel falls short of the expectations I had from the published rating
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酒店回复: Thank you for the review. The team strives to make every stay a 10/10 and we do apologize that you didn't feel that your stay met that criteria.
5.0分
情侣出游
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Liked everything! Planning next trip to same area and plan staying here again. And will looking at Residence Inns for all my stays .
Only complaint was that the pool was closed !
酒店回复: Thanks Brad for the super review
5.0分
其他
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I stayed at this property with my 8 year old son and we enjoyed it. The staff were friendly, it was clean and we overall liked our room. The issue is that the AC unit was a bit loud in the room. I suggest bringing some ear plugs if you're to get the best sleep while using the AC.
酒店回复: Thanks Demond for the great review
4.0分
家庭亲子
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The accommodations were clean and comfortable. The apartment was well laid out and had comfortable bedding and furniture. The only feedback would be that the breakfast was a bit lack luster. The juice machine ( orange juice) was watery and did not taste good. But for a free breakfast I guess we can’t be too picky.
酒店回复: Thanks Keisha for the nice rating review
5.0分
其他
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Front desk was VERY ACCOMMODATING! I appreciate superb customer service. Desean went above and beyond to ensure that I was comfortable. Spacious room with an awesome hearty breakfast!
酒店回复: Thank you for the very nice rating review Kim
工作人员非常友善和蔼。酒店安全又干净。
酒店很干净，员工也很友好，但房间里有一股难闻的霉味。令人恶心，即使我用了空气喷雾器，霉味还是很重。我经过大厅里的暖通空调系统，我希望这是新的，可以取代大楼里现有的暖通空调系统。可能还需要清理通风口。
平均的
酒店距离市中心较远，不坐车就什么都干不了，这是缺点，而且两边都是马路，整夜都能听到汽车的声音，对于睡眠浅的人来说不太舒服！
上周末的垃圾还留在休息区。另外，我不喜欢客房服务人员在上午 9 点、10 点和 11 点来我们房间，而退房时间是 12 点。
环境安全、安静，适合我全家度假。环境非常干净，从篮球场到游泳池，都很适合孩子。工作人员就像家人一样，环境就像家外之家！
I chose this property because it had 9/10 guest review but unfortunately, I was quite disappointed. Within 2hours of arriving , the toilet clogged and the deadbolt in the door kept getting stuck so we could not close the door easily. We were informed that this was the way it was with many rooms. Additionally both TVs seemed to work inconsistently.
The rooms are spacious and clean but without the needed repairs , this hotel falls short of the expectations I had from the published rating
Liked everything! Planning next trip to same area and plan staying here again. And will looking at Residence Inns for all my stays .
Only complaint was that the pool was closed !
I stayed at this property with my 8 year old son and we enjoyed it. The staff were friendly, it was clean and we overall liked our room. The issue is that the AC unit was a bit loud in the room. I suggest bringing some ear plugs if you're to get the best sleep while using the AC.
The accommodations were clean and comfortable. The apartment was well laid out and had comfortable bedding and furniture. The only feedback would be that the breakfast was a bit lack luster. The juice machine ( orange juice) was watery and did not taste good. But for a free breakfast I guess we can’t be too picky.
Front desk was VERY ACCOMMODATING! I appreciate superb customer service. Desean went above and beyond to ensure that I was comfortable. Spacious room with an awesome hearty breakfast!