酒店回复: Thank you so much for choosing to stay here at the DoubleTree by Hilton- Atlantic Beach Oceanfront! We appreciate your positive feedback about our hotel. It was a pleasure having you stay with us, and we look forward to having you stay with us again in the future. Safe travels!
5.0分
商务出差
展开
Welcoming front desk staff and smooth check in. Room was clean but lots of dirty linens and full trash bags left in the hall overnight. Dining staff were great Ave my omelette was delicious. Front desk staff in the morning were great too.
展开
酒店回复: Thank you for staying with us and look forward and seeing you again.
5.0分
家庭亲子
展开
Check in had a glitch with their system, but they were able to get us to our room while they sorted out their IT issues. We even got extra (warm) cookies for the slight inconvenience with their system. Room was comfortable and quiet. And was a nice view despite the bad weather.
展开
酒店回复: Thank you for staying with us and look forward in seeing you again. Safe travels.
4.0分
其他
展开
Sarah that checked us in was very friendly and helpful. Our stay was great until the last night. I woke up at seven in the morning to the biggest cockroach I’ve ever seen crawling on the bed right next to my face. At that point the trip was over and we checked out early.
展开
酒店回复: I do apologize for the inconvenience. I will let our housekeeping staff and maintenance know about this. Overall, I hope you have a good stay!
4.0分
其他
Not enough people at the desk at time of check in but the person that was there worked it!! She took it in stride and delivered exceptional customer service.
展开
酒店回复: Glad to hear and sorry for the inconvenience. Hope to see you again and safe travels.
2.0分
家庭亲子
Paid for a room with a
Whirlpool tub. Unfortunately, the Whirlpool jets in the tub did not work
展开
酒店回复: Thank you so much for choosing to stay here at the DoubleTree by Hilton- Atlantic Beach Oceanfront! We appreciate your positive feedback about our hotel. It was a pleasure having you stay with us, and we look forward to having you stay with us again in the future. Safe travels!
5.0分
情侣出游
展开
The staff was extremely helpful and friendly. Our room was clean and had everything we needed. The view of the ocean was amazing. We didn’t have our pets with us but the pets we did see were under control by their owners
.
展开
酒店回复: Thank you so much for choosing to stay here at the DoubleTree by Hilton- Atlantic Beach Oceanfront! We appreciate your positive feedback about our hotel. It was a pleasure having you stay with us, and we look forward to having you stay with us again in the future. Safe travels!
1.0分
情侣出游
展开
Assigned a room on first floor on top of the garbage containers, reason given was I booked through *******.
Front desk did move me to the other side of building. Building is very old and doesn’t give a sense of cleanliness. Rates charged are higher than rooms in Italy during high season. Never again!
展开
酒店回复: Thank you so much for choosing to stay here at the DoubleTree by Hilton- Atlantic Beach Oceanfront. We are very sorry that we did not meet or exceed your expectations. Please note we are always striving to make the guests experience as great as possible and will use the feedback you provided to better our property. We hope you will stay with us again so we can provide you with a better visit. Safe travels!
这是一家很棒的酒店，地理位置绝佳，氛围也非常好。
酒店歧视中国人！ 千万别去住！
2:30 我们提前到前台登记留下电话，有房间了联系我。4点是酒店正常办理入住，我到前台，办理入住的胖子说我的房间在2楼没有房间，其他楼层也没有房间，让留电话号码等。好我等！ 我后面的5/6个白人和一个菲律宾人全部办理入住了。这个时候已经等35分钟了。我联系携程要求退款。没一分钟他们经历叫我名字安排入住。不要求退款不办理入住吗！！ 贫什么我中国人就要被安排在2楼，而且被告知没房间然后需要等电话。我支付了你全部费用好嘛。晚上看看你酒店入住率灯9点都亮啦吗 ！ 告诉我你们没房间！！
这家酒店非常棒，因为它可以直接通往海滩，泳池旁边还有一家小餐厅，想喝点东西吃点东西的话可以去。我非常喜欢这家酒店。
Welcoming front desk staff and smooth check in. Room was clean but lots of dirty linens and full trash bags left in the hall overnight. Dining staff were great Ave my omelette was delicious. Front desk staff in the morning were great too.
Check in had a glitch with their system, but they were able to get us to our room while they sorted out their IT issues. We even got extra (warm) cookies for the slight inconvenience with their system. Room was comfortable and quiet. And was a nice view despite the bad weather.
Sarah that checked us in was very friendly and helpful. Our stay was great until the last night. I woke up at seven in the morning to the biggest cockroach I’ve ever seen crawling on the bed right next to my face. At that point the trip was over and we checked out early.
Not enough people at the desk at time of check in but the person that was there worked it!! She took it in stride and delivered exceptional customer service.
Paid for a room with a
Whirlpool tub. Unfortunately, the Whirlpool jets in the tub did not work
The staff was extremely helpful and friendly. Our room was clean and had everything we needed. The view of the ocean was amazing. We didn’t have our pets with us but the pets we did see were under control by their owners
.
Assigned a room on first floor on top of the garbage containers, reason given was I booked through *******.
Front desk did move me to the other side of building. Building is very old and doesn’t give a sense of cleanliness. Rates charged are higher than rooms in Italy during high season. Never again!