酒店回复: Hello Katherine,Thank you for sharing your feedback. We appreciate your comments highlighting our staff's friendliness, as we strive to maintain a welcoming atmosphere. We also take note of your concerns regarding the room conditions and amenities. Your insights are valuable to us as they help inform future improvements. We hope you find accommodations that better meet your expectations in your future travels.
酒店回复: Hello Daylia,Thank you for sharing your experience. We’re pleased to hear you enjoyed the cozy atmosphere and found our amenities satisfactory, as well as the complimentary breakfast and shuttle services. Your feedback regarding the room scent will be noted as we constantly seek to enhance our guest experience. We look forward to welcoming you back on your next visit.
酒店回复: Hello Dharmendra,Thank you for sharing your experience with us. We understand that receiving a smoking room after booking a non-smoking room can be frustrating, especially after a long day of travel. We constantly strive to improve our service and will certainly take your feedback into account. Your insights are valuable for future improvements to ensure a more positive experience for all our guests. We hope you will consider staying with us again in the future.
1.0分
其他
原文
翻译提供方：Google
房间和设施都恶心极了。
脏得要命。以后再也不会住了。我们以前住过，现在也这么脏。房间很可能根本没打扫过，甚至都没吸尘。
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酒店回复: Hello Brian,Thank you for sharing your feedback regarding your recent stay. We strive for high cleaning standards and it’s disappointing to hear that your experience did not meet those expectations. Your comments will be shared with the appropriate team to ensure improvements are made. We hope you will consider staying with us again in the future to see the enhancements we are making.
2.0分
朋友出游
原文
翻译提供方：Google
浴室不干净。马桶很脏，地板上还有碎屑。淋浴间的排水管排水不畅。
房卡每天都会过期，导致你无法进入房间，每天都要去前台换一张新的，这非常不方便。
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酒店回复: Hello Linda,Thank you for sharing your feedback regarding your recent stay. We take cleanliness very seriously and appreciate your comments, which will be addressed with our housekeeping team. Regarding the key cards, we understand how this can be an inconvenience, and we will review the process for potential improvements. Your input is valuable in helping us enhance our guests' experience moving forward.
3.0分
家庭亲子
原文
翻译提供方：Google
没有互联网
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酒店回复: Hello Sham Krishna,We appreciate you sharing your experience regarding the internet connectivity during your stay. Connectivity is essential, and we understand how it can impact your overall visit. Your feedback is valuable and will be forwarded to the appropriate team for review. We're always looking to improve and provide a better experience for our guests in the future. Thank you for your insights, and we hope you'll consider staying with us again!
4.0分
其他
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The airport shuttle was easy to find. All the staff were courteous. Our room was on the second floor and since you have no elevator, it was a little more difficult for my wife to transverse the stairs. However, if I had made a note of that per our reservation, perhaps they would’ve given us a Ground floor room. Our room was old and outdated. And it did smell old as well. It was fairly clean for an old room! The complementary breakfast was good.
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酒店回复: Hello Michael, Thank you for your feedback. We’re glad to hear that you found the airport shuttle convenient and that our staff made a positive impression. We appreciate your comments regarding the room conditions and your suggestions for future stays. It's great to know that you enjoyed the complimentary breakfast. Your insights are valuable as we continually strive to improve our guest experience. We hope you will consider staying with us again in the future.
4.0分
其他
Appreciate breakfast as early as 3:30 am. Very rare to find.
Cosmetic issues all over, both inside rooms and outside the bldg.
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酒店回复: Hello Teresa,Thank you for highlighting our early breakfast service; we strive to accommodate our guests' needs. We acknowledge your feedback regarding the cosmetic issues you observed and will ensure that it is addressed with our management team. Your insights are valuable as we continually work to enhance our guests' experiences. We hope to welcome you back in the future for an improved stay.
4.0分
商务出差
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Tk
The employees are super super nice. The breakfast is pretty good as well. I personally probably wouldn’t stay here again just because the rooms are a little to ran down. But for the price in a pinch it was fine. The area is safe and felt comfortable with cars being parked outside.
The employees were extremely nice which helps the hotel out tremendously.
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酒店回复: Hello Louis,Thank you for taking the time to share your feedback. We’re glad to hear that our employees made a positive impression and that you enjoyed the breakfast. While we appreciate your comments regarding the room condition, we are always striving to enhance our guest experience. Your insights are valuable, and we will take them into consideration for future improvements. We hope you find accommodations that meet your expectations in the future.
3.0分
其他
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So so
Hotel is run down. Mildew smell throughout the halls. Room was ok for price. Bathroom is out dated. Curtains were broken. Lobby staff was not helpful at all. Didn’t show us where our room was. Just pointed and said that our rooms were around the corner.
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酒店回复: Hello Adam,Thank you for sharing your feedback. We appreciate your comments regarding the condition of the hotel and the service experience. Each detail is noted as we continuously work to improve our guest experiences. Your insights are valuable in helping us identify areas for enhancement. We hope you consider staying with us again in the future.
印象不佳。酒店非常破旧。房间很小，床很硬，睡着不舒服。浴缸/淋浴间排水不畅。百叶窗遮光效果不佳，而且没有窗帘可以拉上。不会再住这里了。值得一提的是，工作人员很友好。
一切都很好，酒店很舒适，但略显陈旧。设施齐全。房间里有点味道，不是很严重，只是略微能察觉到，点了根蜡烛就没事了。
酒店提供免费机场接送服务，免费早餐也很棒。非常超值，下次还会入住。
我们深夜到达酒店时，他们把所有房间都订满了，尽管我们预订的是无烟房。酒店工作人员说半夜只剩下吸烟房了，我们只好睡在吸烟房里。我的妻子和孩子睡不着，所以他们在车里睡了半夜。我们把所有的窗户都打开了，一整晚都没开。
房间和设施都恶心极了。
脏得要命。以后再也不会住了。我们以前住过，现在也这么脏。房间很可能根本没打扫过，甚至都没吸尘。
浴室不干净。马桶很脏，地板上还有碎屑。淋浴间的排水管排水不畅。
房卡每天都会过期，导致你无法进入房间，每天都要去前台换一张新的，这非常不方便。
没有互联网
The airport shuttle was easy to find. All the staff were courteous. Our room was on the second floor and since you have no elevator, it was a little more difficult for my wife to transverse the stairs. However, if I had made a note of that per our reservation, perhaps they would’ve given us a Ground floor room. Our room was old and outdated. And it did smell old as well. It was fairly clean for an old room! The complementary breakfast was good.
Appreciate breakfast as early as 3:30 am. Very rare to find.
Cosmetic issues all over, both inside rooms and outside the bldg.
Tk
The employees are super super nice. The breakfast is pretty good as well. I personally probably wouldn’t stay here again just because the rooms are a little to ran down. But for the price in a pinch it was fine. The area is safe and felt comfortable with cars being parked outside.
The employees were extremely nice which helps the hotel out tremendously.
So so
Hotel is run down. Mildew smell throughout the halls. Room was ok for price. Bathroom is out dated. Curtains were broken. Lobby staff was not helpful at all. Didn’t show us where our room was. Just pointed and said that our rooms were around the corner.