My stay at the hotel was overall satisfactory. The room was clean, and the hotel’s cleanliness and accommodations met expectations. Staff was professional, and everything I needed was available. No complaints about the room or the facilities.
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酒店回复: Thank you for the great feedback. We are glad the clean room, amenities, and professional team made your stay smooth. We appreciate you choosing us and hope that you will stay with us again.
1.0分
情侣出游
Stay away from here, way too overpriced for what’s your getting and the fees are just ridiculous. Just stay away as far as possible.
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酒店回复: We are sorry the value and fees did not meet your expectations and appreciate the feedback. We are reviewing pricing to ensure clarity and a better experience. We hope that you will consider giving us another chance.
5.0分
其他
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Our stay was amazing.Loved where our room was on the second floor looking at the ocean Enjoyed a very good Thanksgiving dinner at the resort.Will definitely go back.
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酒店回复: Thank you for your high recommendation. We are glad you loved the ocean view and Thanksgiving dinner! We are thrilled your stay was amazing and would love to welcome you back again.
5.0分
其他
Very nice views, stayed on 6th floor, parking garage connected with hotel, elevator opens with door key. Felts safe.
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酒店回复: Thank you for the great feedback. We are glad you enjoyed the views, secure parking, and easy access. We would love to welcome you back again.
5.0分
其他
Room was extra large and clean. The extra amenities you get also includes the hotel next door. Beautiful setting and friendly people. Can not wait to go back.
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酒店回复: Thank you for the great feedback. We are glad you enjoyed the spacious room, shared amenities, and friendly atmosphere. We cannot wait to welcome you back again!
2.0分
其他
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It wasn’t the typical double tree hotel that i was used too. The doors were connected directly outside. No restaurant or bar on premise. Overall, it wasn’t great! I love double tree but not this one.
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酒店回复: Thank you for sharing. We are sorry this stay did not meet your DoubleTree expectations. Your feedback is valuable as we work to improve. We hope that you will consider staying with us again for a better experience.
5.0分
其他
Easy check in, great staff, beautiful. Only issue was the refrigerator didn't work and didn't realize until the morning. Overall great
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酒店回复: We are glad you enjoyed the smooth check-in, friendly team, and beautiful stay. We are sorry about the refrigerator issue. Our team will address it. We appreciate your feedback and hope to welcome you back soon!
5.0分
情侣出游
The view wasnt full beach as described but we did have a nice view of the pier so acceptable
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酒店回复: Thank you for sharing your experience. We are glad you enjoyed the pier view, though we apologize the beach view was not as expected. We hope to welcome you back for an even better stay.
1.0分
家庭亲子
Hotel was not bad. But the hidden fees are not good. Next time i will skip of this hotel
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酒店回复: Thanks for the feedback. We will work on clearer fee transparency to avoid surprises. We hope that you will consider giving us another try for a smoother stay.
我们选的海景房，窗外景色很好，就是周边太大了，我们找大堂找了好半天
My stay at the hotel was overall satisfactory. The room was clean, and the hotel’s cleanliness and accommodations met expectations. Staff was professional, and everything I needed was available. No complaints about the room or the facilities.
Stay away from here, way too overpriced for what’s your getting and the fees are just ridiculous. Just stay away as far as possible.
Our stay was amazing.Loved where our room was on the second floor looking at the ocean Enjoyed a very good Thanksgiving dinner at the resort.Will definitely go back.
Very nice views, stayed on 6th floor, parking garage connected with hotel, elevator opens with door key. Felts safe.
Room was extra large and clean. The extra amenities you get also includes the hotel next door. Beautiful setting and friendly people. Can not wait to go back.
It wasn’t the typical double tree hotel that i was used too. The doors were connected directly outside. No restaurant or bar on premise. Overall, it wasn’t great! I love double tree but not this one.
Easy check in, great staff, beautiful. Only issue was the refrigerator didn't work and didn't realize until the morning. Overall great
The view wasnt full beach as described but we did have a nice view of the pier so acceptable
Hotel was not bad. But the hidden fees are not good. Next time i will skip of this hotel