酒店回复: Liebe Gäste,herzlichen Dank für Ihre tolle Bewertung und dafür, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Es freut uns sehr, dass Sie sich bei Ihrem Zwischenstopp in San Angelo so wohlgefühlt haben und insbesondere unsere Sauberkeit, den freundlichen Service und die kleinen Extras wie zusätzliche Handtücher und die bequeme Zahlung an Waschmaschine und Trockner zu schätzen wussten.Ihr Lob ist eine große Motivation für unser gesamtes Team – wir arbeiten täglich daran, unseren Gästen einen angenehmen und sauberen Aufenthalt zu ermöglichen.Es tut uns leid, dass Sie auf Ihrer weiteren Reise kein weiteres Hotel unserer Kette gefunden haben – wir würden uns sehr freuen, Sie bei Ihrem nächsten Trip wieder bei uns begrüßen zu dürfen!Bis dahin wünschen wir Ihnen alles Gute und weiterhin schöne Reisen.Mit freundlichen GrüßenIhr Team vom Microtel Inn & Suites San Angelo
4.0分
情侣出游
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It was a great experience considering the price, the professionalism from the staff. My only complaint is the hallway area had a little odor and the restroom didn’t look like it was sanitized or didn’t leave the impression that it was cleaned with cleaning products
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酒店回复: Thank you for sharing your feedback, Ronald. We’re glad to hear you felt the stay was a great value and that our team’s professionalism stood out to you.We sincerely apologize for your concerns regarding the hallway odor and the condition of the restroom. This is not the experience we strive to provide, and your comments have been shared with our housekeeping and maintenance teams so we can address these issues promptly and ensure our cleanliness standards are consistently met.We appreciate you bringing this to our attention and hope you’ll consider giving us another opportunity to provide you with an improved experience in the future.
5.0分
其他
The room was a little small for my liking. For a 1 night stay for 1 person it was comfortable.
There was not much of a choice for Breakfast.
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酒店回复: Thank you for your feedback! We’re glad your room was comfortable for your stay. We appreciate your input regarding breakfast options and will keep it in mind as we continue improving our guest experience. We hope to welcome you back soon!
5.0分
其他
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Good bed, bedding and big pillows. Especially liked the hot plentiful shower. Place was clean and smelled good, not a word of bleach anywhere. Loved the "skeleton crew" at the front desk. Lol.
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酒店回复: Thank you for your wonderful feedback! We’re glad you enjoyed the bed, shower, and cleanliness, and that our front desk team made a positive impression. We’ll share your kind words with the staff and look forward to welcoming you back!
2.0分
家庭亲子
They are remodeling which is nice but we had a boat and had to park by shipping containers and there was nails and trash everywhere in the parking lot.
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酒店回复: Thank you for your feedback, Morgan. We appreciate your patience during our renovation. The containers and construction debris are temporary, and we are working to clear them and improve the parking area as soon as the remodel is complete. We hope to have the opportunity to provide you with a fully refreshed experience in the future.
3.0分
家庭亲子
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The hotel was decent for the price, the night staff was extremely helpful, however when I checked out I was charged twice and the morning staff did not seem to care one bit. He told me to call my bank on Monday.
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酒店回复: Thank you, Amy, for taking the time to share your experience. We’re glad to hear our night staff was able to assist you, but I’m very sorry to learn about the billing issue and the impression left at checkout. That’s not the level of care we want to provide. Please know we will address this with our team to ensure better handling in the future. If the issue has not already been resolved, please reach out to us directly so we can make it right. We appreciate your feedback and hope to have the chance to provide you with a smoother stay next time.
3.0分
商务出差
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Decent stay
Construction was being done, so parking was limited. AC was very loud. I thought about asking for another room but I was so tired that I slept through the noise. Breakfast was just sweets and waffles. No eggs or bacon/sausage. Room was very clean and the bed and pillows were comfortable. No coffeemaker in the room, but there was a refrigerator and microwave.
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酒店回复: Hi Alberto,Thank you for taking the time to share your feedback with us. We’re happy to hear that you found your room clean and comfortable and that you were able to get some good rest during your stay.I’m sorry to hear that the AC was loud during your visit. Unfortunately, we weren’t made aware of the issue at the time, so we didn’t have the opportunity to address it for you. Please don’t hesitate to let our front desk team know if you ever encounter a concern during your stay — we’ll always do our best to resolve it right away.We appreciate your understanding during our renovations and hope you’ll visit us again to enjoy our updated rooms and amenities.
4.0分
其他
All was good except the bathroom. Rusty towel rack and water came out of the tub faucet but wouldn’t convert to shower
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酒店回复: Thank you for your feedback! We’re glad to hear that most of your stay was enjoyable. We’re sorry about the bathroom issues you experienced—the rusty towel rack and shower diverter will be addressed by our maintenance team. We’re currently in the process of renovating our rooms, so these updates are already on our radar. We appreciate you bringing this to our attention and hope you’ll visit again to see the improvements.
4.0分
其他
I liked how safe the area was and that there was street lights at night. Food places are just around the corner.
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酒店回复: Thank you, Shelbi, for your kind review! We’re glad you felt safe and enjoyed our convenient location near restaurants and amenities. We hope to welcome you back on your next visit!
房间按时准备好，干净舒适。大堂和走廊维护得很好，也很干净。除了前台接待员，我没有和任何人接触。我只是在前往最终目的地的途中住了一晚。早餐准时供应，也满足了我的需求。
我们的公路旅行穿越了几个州，最后我们在圣安吉洛停留了一晚。我们之前从未听说过这家连锁酒店，因此非常兴奋。我们真的对即将发生的事情感到惊喜。入住时工作人员非常友好，房间布置简单，但有您所需的一切。我们还喜欢这里除了通常的两条毛巾外，还多了几条毛巾。但最重要的是，它非常非常干净。我们之前住过多家连锁酒店，但这家是迄今为止最干净的。当我们退房时，我们特别称赞了酒店的清洁度。
我们还非常喜欢这样一个事实：你可以使用信用卡或智能手机支付洗衣机和烘干机的费用。无需提前兑换或收集硬币的麻烦。每次洗涤或烘干 2.50 美元也是完全可以接受的。
这就是为什么我们在后续旅程中特意寻找这家连锁酒店，但在我们行驶的地方却没有找到这家酒店。我们会立即预订。
对于位于圣安吉洛的酒店：全部竖起大拇指！
It was a great experience considering the price, the professionalism from the staff. My only complaint is the hallway area had a little odor and the restroom didn’t look like it was sanitized or didn’t leave the impression that it was cleaned with cleaning products
The room was a little small for my liking. For a 1 night stay for 1 person it was comfortable.
There was not much of a choice for Breakfast.
Good bed, bedding and big pillows. Especially liked the hot plentiful shower. Place was clean and smelled good, not a word of bleach anywhere. Loved the "skeleton crew" at the front desk. Lol.
They are remodeling which is nice but we had a boat and had to park by shipping containers and there was nails and trash everywhere in the parking lot.
The hotel was decent for the price, the night staff was extremely helpful, however when I checked out I was charged twice and the morning staff did not seem to care one bit. He told me to call my bank on Monday.
Decent stay
Construction was being done, so parking was limited. AC was very loud. I thought about asking for another room but I was so tired that I slept through the noise. Breakfast was just sweets and waffles. No eggs or bacon/sausage. Room was very clean and the bed and pillows were comfortable. No coffeemaker in the room, but there was a refrigerator and microwave.
All was good except the bathroom. Rusty towel rack and water came out of the tub faucet but wouldn’t convert to shower
I liked how safe the area was and that there was street lights at night. Food places are just around the corner.