Such a great hotel! Loved the decor, comfortable beds, everyone was nice and helpful. Shout out to Angie! She was awesome during a big turnover of guests.
展开
酒店回复: Thank you for taking time to provide this message. We look forward to seeing you again.
5.0分
家庭亲子
展开
Great hotel, great vibes, staff was super friendly and helpful. We were attending a football game for UC and stayed here to be close to the players and families and it was a great experience all around.
展开
酒店回复: Thank you for taking time to provide this feedback. We take our guests satisfaction seriously and are happy to hear your stay went well.
房间宽敞，卫生整洁，装饰有活力，特别适合家长和孩子来校时居住，早餐质量好，含早餐是指15美元内餐厅费用由酒店负责，超出部分个人负责。
房间里很怪异啊 也许是有个性 谁知道呢 卫生间满墙是人头 好吓人 房卡也很有个性 但是不习惯这样的风格 外面风景不错
喜欢🥰感觉舒服，很干净，卫生间也设计的很棒
很有趣的酒店，环境很好，靠近辛辛那提医学院，酒店停车在B2，前台会指引，早晨的露台更有味道
就在学校边上是属于学校里面的一个酒店，整体装修风格还是蛮有特色的，因为重新翻修过了，整体设施也比较好
饭店卫生觉得还是没有很足，给了小费2美金只有换垃圾，要给5美金然后写清楚才有换新的浴巾跟卫生纸还有吸地跟倒垃圾。然后冰箱一直在漏水，冷凝功能很差，我的牛奶放五天还未过期就已经坏了，甚至是因为房务把总电源给关了，所以冰箱也影响了。冷气机运作时真的很吵，好几次半夜被冷气机声音吓醒。隔音挺差的，隔壁家庭房讲话我都听得到，甚至还有小孩在玩消防门，这让我很害怕，因为那扇门是可以通往隔壁房间，虽然是锁上的，但门把被大力上下摆动实在会让人害怕。体验上更不开心的是当我要退房时，柜台说未收到完整的费用，但我在出国前预订时分明已经刷过信用卡且系统上跟帐单都显示通过，然后到饭店退房我还得再多刷台币5700多才能退房，当下我是得刷卡才能退房，之后我致电给平台，这似乎是平台与饭店的问题，很庆幸的是饭店的柜台人员是非常和善的协助我处理，但目前平台的处理效率我不予置评，一等再等，在飞机上到回国已经过了三天我仍然未收到退费的通知，只有寄信告诉我何时会回复，但日期一拖再拖，给要预定的人一个忠告，在平台订房已经比在官网预订贵了，然后如果遇到这种事，任何刷卡证明及饭店负责人联系方式都要保留及对话录音保障自己，我目前仍等待平台给予合理的回复。
住宿体验还可以。不过，我本周早些时候打电话询问过，对方说可以加床。但入住时，他们却说不提供这项服务。
停车场极其难找。停车本应免费，结果却要收费。酒店内任何地方都没有免费咖啡。
Such a great hotel! Loved the decor, comfortable beds, everyone was nice and helpful. Shout out to Angie! She was awesome during a big turnover of guests.
Great hotel, great vibes, staff was super friendly and helpful. We were attending a football game for UC and stayed here to be close to the players and families and it was a great experience all around.