酒店回复: Hello Heather,Thank you for your feedback. We appreciate you taking the time to share your thoughts. Your comments are valuable as they help us enhance our services and ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back and provide you with an improved stay next time.
5.0分
情侣出游
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Room was pleasant. Bathroom tub/shower needed new finish. Door was very squeaky when opened.
Stayed in 2nd floor. The room above us pacing the floor with loud thuds. Very obvious and disruptive to our sleep. Not the fault of the hotel..have some respect guests.
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酒店回复: Hello Brenda,Thank you for your feedback regarding your recent stay. We're glad to hear you found the room pleasant, and we appreciate your comments about the bathroom and door, which we will share with our maintenance team. We also understand how noise can affect your experience and hope future guests will be mindful of their impact on others. Your insights are invaluable as we strive to provide a comfortable environment for all.
3.0分
商务出差
Needs upgrade bad
For the price of the room. There shouldn't have peeling paint,rusted and dirty tub,crack tiles, dirty coffee supplies.
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酒店回复: Hello Steve,Thank you for sharing your feedback regarding your recent stay. We appreciate your observations about the condition of your room and will ensure your comments are noted for future enhancements. We strive to maintain high standards for our accommodations, and your insights are valuable in that process. Thank you again for your input, and we hope you will consider staying with us again in the future.
5.0分
情侣出游
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The staff is always very polite and helpful. The property is clean and safe. The buffet is very good as well as their coffee. Its just a pleasant place to stay. Love the noon checkout time.
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酒店回复: Hello Michael,We're delighted to hear that you enjoyed the service provided by our staff and found the property to be clean and safe. It's great to know you appreciated our buffet and coffee offerings. We are thrilled that you found your stay pleasant and the noon checkout time convenient.
3.0分
其他
This hotel needed a deep clean. We had black mold above our AC unit.
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酒店回复: Hello Abigail,Thank you for your feedback about your recent stay. Cleanliness is a priority for us, and your comments regarding the condition of your room will be shared with the management team for review. We appreciate your input, as it helps us improve our services and maintain a high standard for our guests. Your concerns are important to us, and we hope you will consider staying with us again in the future to experience our continuous efforts toward enhancement.
5.0分
其他
The staff was extremely courteous, friendly and helpful.
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酒店回复: Hello Hartley,Thank you for sharing your positive feedback about our staff! We're thrilled to hear that their courteous and friendly service made a lasting impression during your stay. We continuously strive to provide exceptional service and will ensure your kind words are shared with the team. We hope to welcome you back on your next visit for another enjoyable experience!
1.0分
商务出差
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The place is really old and all the furnishings, bed and pillows were wore out. It appears that it’s being remodeled now, but it’s in need of improvements as of now.
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酒店回复: Hello James, We appreciate your feedback regarding your recent stay and are pleased to hear that you noticed ongoing improvements to our property. We continuously strive to enhance our guests' experience and hope you will consider revisiting in the future to see the updates firsthand.
5.0分
情侣出游
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The staff at this location are always very friendly and helpful. The location is always very neat and clean. The breakfast is very good ans excellent coffee. The room is very comfortable and a pleasure to enter
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酒店回复: Hello Michael,We are delighted to hear that you enjoyed our friendly staff, clean environment, tasty breakfast, and comfortable rooms. Your kind words are greatly appreciated, and we hope to welcome you back in the future for another pleasurable stay.
5.0分
其他
All was really a good stay without any problems. Will definitely use this inn again 😁
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酒店回复: Hello Timothy,We are pleased to hear that you had a great stay with us and appreciate your feedback. We look forward to welcoming you back on your next visit to the inn!
5.0分
其他
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Always my place to stay!
This hotel is always a great place to stay in Shelbyville. Everything is clean and well kept. Staff is always courteous and friendly. I always stay here when in Shelbyville.
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酒店回复: Hello David,We are delighted to hear that you enjoyed your stay with us at our hotel in Shelbyville. Our team takes pride in providing a clean and welcoming environment for our guests. It's wonderful to know that you find our staff courteous and friendly. We appreciate your loyalty and look forward to welcoming you back on your next visit to Shelbyville.
好的
Room was pleasant. Bathroom tub/shower needed new finish. Door was very squeaky when opened.
Stayed in 2nd floor. The room above us pacing the floor with loud thuds. Very obvious and disruptive to our sleep. Not the fault of the hotel..have some respect guests.
Needs upgrade bad
For the price of the room. There shouldn't have peeling paint,rusted and dirty tub,crack tiles, dirty coffee supplies.
The staff is always very polite and helpful. The property is clean and safe. The buffet is very good as well as their coffee. Its just a pleasant place to stay. Love the noon checkout time.
This hotel needed a deep clean. We had black mold above our AC unit.
The staff was extremely courteous, friendly and helpful.
The place is really old and all the furnishings, bed and pillows were wore out. It appears that it’s being remodeled now, but it’s in need of improvements as of now.
The staff at this location are always very friendly and helpful. The location is always very neat and clean. The breakfast is very good ans excellent coffee. The room is very comfortable and a pleasure to enter
All was really a good stay without any problems. Will definitely use this inn again 😁
Always my place to stay!
This hotel is always a great place to stay in Shelbyville. Everything is clean and well kept. Staff is always courteous and friendly. I always stay here when in Shelbyville.