The continental breakfast provided by the hotel was phenomenal. Deliciousness with good eye appeal.
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酒店回复: Hello Clarence, I am extremely pleased that you enjoyed your stay, especially the breakfast. We hope you get the opportunity to stay with us again.
2.0分
其他
The jacuzzi tub in my room did not have hot water, and it appeared that it was still under repair
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酒店回复: Hello Darren, I am very disappointed to hear that you did not enjoy your stay. I will immediately address this issue with the maintenance department. I hope you give us the opportunity to provide you with a better experience in the future,
5.0分
情侣出游
This hotel is very clean and the rooms are simple but spacious. Front desk attendant was as sweet as can be.
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酒店回复: Dear Lisa,Thank you for your kind review! We're so happy to hear you found the hotel clean and the rooms spacious and comfortable. Your compliment about our front desk attendant truly made our day — we’ll be sure to pass along your kind words.We hope to have the pleasure of welcoming you back on your next visit!Warm regards,
5.0分
其他
Excellent except the sockets needed to charge my phone and computer were mostly not functional. Please replace/refurbish them. Staff was lovely.
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酒店回复: Hello Karen, thank you taking your time to leave us a review, I greatly appreciate you letting us know about the issues in the room. This will help all guest have an exceptional stay. We have made the proper repairs and look forward to seeing you in the future.
5.0分
情侣出游
The property was centrally located by stores, shops and restaurants. Very clean hotel, staff friendly and breakfast area clean.
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酒店回复: Hello Darlene, thank you very much for your feedback. I greatly appreciate the very kind comments. We look forward to your future arrival.
2.0分
家庭亲子
The room smelt like mold and the pool look green and very dirty. Did not go inside.
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酒店回复: We're very sorry to hear about your experience. This is certainly not the standard we aim to maintain. We take your feedback seriously and will address the issues about both the room and pool immediately. Thank you for bringing this to our attention.
4.0分
情侣出游
Clean and friendly staff. Our room on the main floor needs new carpet desperately. A little damp feeling but overall ok
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酒店回复: Hello Cheryl, thank you for sharing your feedback. I will certainly address your concerns with the stay. We look forward to seeing you in the future.
4.0分
家庭亲子
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Our door jammed and it took the guy 35 minutes to get off the phone with his Uber eats driver telling him how to find a place to deliver food that he had ordered for a friend. Got up on Monday morning to go down to breakfast there was only one biscuit so me and my husband split that this was at 8:30 but that’s OK. The restaurant was around the corner
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酒店回复: Hello Karen, I want to sincerely apologize for the inconvenience with breakfast. We have made the proper adjustments to prevent this from occurring in the future. I hope you come back to stay with us in the future.
5.0分
其他
Convenient location, clean rooms
New property is well managed and very clean. Breakfast was a great menu with lots of variety.
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酒店回复: Hello Amber, I greatly appreciate you taking the time to share your thoughts. Each guest feedback is very important to us. I am pleased to hear that you enjoyed your stay. Please come back again!
5.0分
其他
Nice stay in Campbellsville
Very nice and clean Holiday Inn. Nice pool and workout room. Good breakfast in the morning.
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酒店回复: Hello Trent, thank you for taking the time to fill out this survey. We greatly appreciate your business and look forward to your return stay with us in the future.
The continental breakfast provided by the hotel was phenomenal. Deliciousness with good eye appeal.
The jacuzzi tub in my room did not have hot water, and it appeared that it was still under repair
This hotel is very clean and the rooms are simple but spacious. Front desk attendant was as sweet as can be.
Excellent except the sockets needed to charge my phone and computer were mostly not functional. Please replace/refurbish them. Staff was lovely.
The property was centrally located by stores, shops and restaurants. Very clean hotel, staff friendly and breakfast area clean.
The room smelt like mold and the pool look green and very dirty. Did not go inside.
Clean and friendly staff. Our room on the main floor needs new carpet desperately. A little damp feeling but overall ok
Our door jammed and it took the guy 35 minutes to get off the phone with his Uber eats driver telling him how to find a place to deliver food that he had ordered for a friend. Got up on Monday morning to go down to breakfast there was only one biscuit so me and my husband split that this was at 8:30 but that’s OK. The restaurant was around the corner
Convenient location, clean rooms
New property is well managed and very clean. Breakfast was a great menu with lots of variety.
Nice stay in Campbellsville
Very nice and clean Holiday Inn. Nice pool and workout room. Good breakfast in the morning.