酒店回复: Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with our staff, and they join me in thanking you for your kind words. We take great pride in our Hampton Inn & Suites and the services we provide for our valued guest. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Making YOU happy makes US happy!
5.0分
家庭亲子
The room was clean, spacious and comfortable. Staff was kind and attentive. It was a good experience.
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酒店回复: Thank you for this amazing review. Our staff was so happy to know you enjoyed your stay. Hope to host you again.
4.0分
家庭亲子
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Hotel was clean, staff was very welcoming and pleasant. The bed is very firm and it caused me back pain, otherwise everything was great! I took my kids there to swim and they had fun. The pool and area is heated, and a good size. Our dinner options were good bc the hotel has restaurants in walking distance. Definitely recommend.
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酒店回复: Thank you for taking your valuable time to respond concerning your stay with us. It's always nice to hear from our guests. Your feedback is very important to us. Please come again when your back in our area.
1.0分
其他
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ROOM 214 STAY AWAY!
Beware of room 214. It is directly above the main entry doors, that are OLD and LOUD. You will NOT get sleep in 214. Every time the main door opens, it sounded like someone was running across our room.
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酒店回复: Thank you for taking your valuable time to respond concerning your stay with us. Please accept our heartfelt apology for what you outlined in your review. We are working with our maintenance dept on resolving this issue. We hope for another opportunity to host you in the future.
5.0分
其他
Very nice
Very good stay. Was able to do an early check in. Room was very clean & staff was friendly.
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酒店回复: Thank you for taking your valuable time to respond concerning your stay with us. It's always nice to hear from our guests. Your feedback is very important to us. Please come again when your back in our area.
5.0分
其他
Clean comfortable room ! Hotel was well taken care of . Assorted breakfast items hot & cold
Will use when I'm in town for the future
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酒店回复: Thank you for taking your valuable time to respond concerning your stay with us. It's always nice to hear from our guests. Your feedback is very important to us. Please come again when your back in our area.
4.0分
其他
Great area
Hotel itself was great!!
There was a weird
Rumbling (maybe the elevator?) you could hear in the room and made it a little difficult to sleep.
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酒店回复: We want to thank you for leaving us a review and letting us know about the issue so we can correct it.
1.0分
其他
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Sneak charges
The room smelled musty so I light a candle. I was charged a $265.00 smoking fee for having a CANDLE in the room! Completely unacceptable!!!! The manager Claudia (who barely looked at me during check in) said the housekeeping supervisor had evidence of smoking in the room. I asked them to send me the pictures...it's been hours, no pictures!!! I have contacted my bank to dispute. I WILL NEVER STAY HERE AGAIN.
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酒店回复: Thank you for taking your valuable time to respond concerning your stay with us. I have emailed you the pictures as I had promised you yesterday afternoon when we spoke on the phone. If you need anything else, please feel free to reach back out to us.
5.0分
其他
Clean comfortable
Awesome to have shampoo & conditioner and all the amenities in the room
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酒店回复: Thank you so much for leaving us a review. We are happy to hear that you enjoyed your stay with us.
4.0分
其他
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Clean and comfortable. Quick/easy check-in. Bed very comfortable, including pillows. Kind of weird that the bathroom door is barn style and didn’t actually close all the way. Pool hours were limited so we couldn’t take our kids swimming in the morning so that was a bummer, but overall, highly recommend for travelers.
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酒店回复: Thank you for taking your valuable time to respond concerning your stay with us. It's always nice to hear from our guests. Your feedback is very important to us. We hope to host you again in the future..
住宿体验非常愉快，我推荐它。干净、有组织、服务非常好。
The room was clean, spacious and comfortable. Staff was kind and attentive. It was a good experience.
Hotel was clean, staff was very welcoming and pleasant. The bed is very firm and it caused me back pain, otherwise everything was great! I took my kids there to swim and they had fun. The pool and area is heated, and a good size. Our dinner options were good bc the hotel has restaurants in walking distance. Definitely recommend.
ROOM 214 STAY AWAY!
Beware of room 214. It is directly above the main entry doors, that are OLD and LOUD. You will NOT get sleep in 214. Every time the main door opens, it sounded like someone was running across our room.
Very nice
Very good stay. Was able to do an early check in. Room was very clean & staff was friendly.
Clean comfortable room ! Hotel was well taken care of . Assorted breakfast items hot & cold
Will use when I'm in town for the future
Great area
Hotel itself was great!!
There was a weird
Rumbling (maybe the elevator?) you could hear in the room and made it a little difficult to sleep.
Sneak charges
The room smelled musty so I light a candle. I was charged a $265.00 smoking fee for having a CANDLE in the room! Completely unacceptable!!!! The manager Claudia (who barely looked at me during check in) said the housekeeping supervisor had evidence of smoking in the room. I asked them to send me the pictures...it's been hours, no pictures!!! I have contacted my bank to dispute. I WILL NEVER STAY HERE AGAIN.
Clean comfortable
Awesome to have shampoo & conditioner and all the amenities in the room
Clean and comfortable. Quick/easy check-in. Bed very comfortable, including pillows. Kind of weird that the bathroom door is barn style and didn’t actually close all the way. Pool hours were limited so we couldn’t take our kids swimming in the morning so that was a bummer, but overall, highly recommend for travelers.