酒店回复: Thank you for taking the time to tell us about your experience with us. I am sorry for the issues experienced during your stay. In the future, please let us know so we can correct issues at the time that you are with us. We would have made your stay comfortable if given the chance.
2.0分
其他
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Front desk dude was just chilling in the back and every guest that came in had to phone the number to get him to come out from the back office
Lukewarm water at best in the shower. You could tell they are trying to money on utilities
They charge premium prices, but it’s pretty low brow
3.0分
其他
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The first room we were given the air/heat didn’t work so we had to move to another room. The elevators were dirty and the rooms could’ve been cleaner. Beds were comfortable. The liquid soap was nice. Tv worked great. Quite no noise from other guests. Staff was very helpful and friendly! Always asking if we needed anything.
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酒店回复: Thank you for staying with us, and hope to see you again if traveling through this area.
3.0分
商务出差
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There is a smell that is overwhelming in the hotel and the room. The rates are well above what you get. No breakfast. Not what i envisioned for 150.00$ a night. Im comparing this to three other hotels i stayed at and one within a mile of this one.
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酒店回复: Thank you for staying with us and for the responses you provided. We always use any responses we receive for leaning and to make a more positive experience for everyone. I hope you will give us another chance if you are ever in our area again.
4.0分
情侣出游
Everyone was very nice. Our stay was short so we didn’t get to check out any of the amenities.
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酒店回复: Thank you for your feedback. We appreciate it and hope to see you again.
5.0分
家庭亲子
Clean room and enjoy the small kitchen area with full size frig.
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酒店回复: Thank you so much and I am so glad that you enjoyed your stay with us. Please come and stay with us again if you are in our area.
5.0分
商务出差
Bed was great! Area was decent. Lots of worker/customer sitting and drinking outside. Needs a little TLC
酒店回复: Thank you for your feedback. We appreciate it.
3.0分
情侣出游
The bathroom wasn’t clean. There was hair in the shower. The elevator doors were disgusting. The hallways needed vacuumed. Our room needed vacuumed.
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酒店回复: We regret to hear that you had less than a great experience with us here. We will use your feedback for training and coaching to improve on future stays of all of our guests.
2.0分
商务出差
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The staff was AMAZING! Even the cleaning staff...so so very kind! Other than that...mold in our shower wall (I have photos) and the smells in the halls and stairs. Also cockroaches climbing the walls in the hallway and ants in the lobby. I feel sorry for the people working there as they were the best! Also the printer didn't work and I needed it for work. They said, "oh it hasn't worked for a while"
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酒店回复: Thank you for staying with us. We apologize for the issues that you experienced and are working on resolving all of them. Thank you for your feedback and safe travels.
3.0分
商务出差
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Ok for One Night, but not much more.
This was a “lay my head to sleep” kind of stay. Was not in the room long, but multiple issues and was too late to do anything about it but sleep. Toilet was broken. I had to turn the water on myself as it had been shut off. Two towels were wet in the bathroom and the shower mat was dirty. Luckily there were others provided. Overall, the buildings appearance was not great. All doors had scuff marks and dents. I will choose elsewhere to stay next time.
酒店回复: Thank you for your feedback. We appreciate your business.
虽然前台人员很友善，但房间却脏得令人恶心。第一个房间很脏，枕头很臭，微波炉里有手指留下的污渍，空调上到处都是头发，桌子上有碎屑。
他们把我换到了 409 号房间
窗户底座上覆盖着黑烟，把手很脏
冰箱把手很粘
浴缸侧面有黑色污渍
浴室门上溅满了红色/棕色的食物或饮料
水槽瓷砖下面有积垢，你看得见
吹风机摸起来很脏
浴室地板很粘
我可以在地板上滑来滑去
我考虑过离开，但因为我是通过 ******* 预订的。我不会退款。
走廊里有股味道。
Front desk dude was just chilling in the back and every guest that came in had to phone the number to get him to come out from the back office
Lukewarm water at best in the shower. You could tell they are trying to money on utilities
They charge premium prices, but it’s pretty low brow
The first room we were given the air/heat didn’t work so we had to move to another room. The elevators were dirty and the rooms could’ve been cleaner. Beds were comfortable. The liquid soap was nice. Tv worked great. Quite no noise from other guests. Staff was very helpful and friendly! Always asking if we needed anything.
There is a smell that is overwhelming in the hotel and the room. The rates are well above what you get. No breakfast. Not what i envisioned for 150.00$ a night. Im comparing this to three other hotels i stayed at and one within a mile of this one.
Everyone was very nice. Our stay was short so we didn’t get to check out any of the amenities.
Clean room and enjoy the small kitchen area with full size frig.
Bed was great! Area was decent. Lots of worker/customer sitting and drinking outside. Needs a little TLC
The bathroom wasn’t clean. There was hair in the shower. The elevator doors were disgusting. The hallways needed vacuumed. Our room needed vacuumed.
The staff was AMAZING! Even the cleaning staff...so so very kind! Other than that...mold in our shower wall (I have photos) and the smells in the halls and stairs. Also cockroaches climbing the walls in the hallway and ants in the lobby. I feel sorry for the people working there as they were the best! Also the printer didn't work and I needed it for work. They said, "oh it hasn't worked for a while"
Ok for One Night, but not much more.
This was a “lay my head to sleep” kind of stay. Was not in the room long, but multiple issues and was too late to do anything about it but sleep. Toilet was broken. I had to turn the water on myself as it had been shut off. Two towels were wet in the bathroom and the shower mat was dirty. Luckily there were others provided. Overall, the buildings appearance was not great. All doors had scuff marks and dents. I will choose elsewhere to stay next time.