酒店回复: Thank you for your review and for staying at Hampton Inn Williamsburg KY. We're delighted that our comfortable and refreshing rooms provided a restful stay, and we sincerely appreciate your constructive insights about our WiFi. We look forward to welcoming you back again soon!Sincerely, Ana Huddleston, General Manager
酒店回复: Our team at Hampton Inn Williamsburg KY, takes great pride in ensuring our guests have a fantastic stay, so we are thrilled you were impressed. Thank you for sharing your kind words about our delicious breakfast and wonderful service. There's no better way to start your day, and we are thrilled you were impressed. We look forward to welcoming you back again soon.Sincerely, Ana Huddleston, General Manager
酒店回复: Dear Lakeisha,Thank you for sharing your valuable feedback with us. We sincerely apologize for the disturbance caused by the noise from the guests above your room. Your experience is incredibly important to us, and we are committed to finding effective solutions to prevent this issue for our future guests. We truly appreciate your insights and would love the opportunity to welcome you back for a stay that exceeds your expectations—one that truly reflects the quality and comfort you deserve. Sincerely,Ana Huddleston,General Manager
Not many choices for dining but for a few fast food restaurants. Do not follow your GPS navigation if you are coming off the interstate as it took me on a Crazy goose chase around the mountains. It’s very close to the off ramp of I75; so look for it around there.
展开
酒店回复: Dear Israel,Thank you for choosing Hampton Inn Williamsburg KY and for sharing your experience. We’re glad you found our hotel conveniently located near the I-75 off ramp. We’re sorry to hear that GPS navigation made your arrival more challenging than expected. We appreciate your feedback about dining options and hope to welcome you back soon for an even smoother stay.Sincerely, Ana Huddleston, General Manager
3.0分
其他
展开
The room was standard. My complaint is that there was no shampoo or conditioner. When I complained when at the front desk instead of saying “I am so sorry for the inconvenience, she said I don’t know why they don’t keep these filled.
I think your front desk people need a little instruction in customer service.
Oh and she did say I could’ve called the front desk. Really???? I am in the shower at 6:30 am and I would have to dry off. Get dressed and go down to get shampoo. For the price I paid I think shampoo should be provided in the room.
展开
酒店回复: Dear Brigid,Thank you for sharing the details of your experience. While it’s good to know the room itself met expectations, it’s disappointing to hear that basic amenities were not replenished and that the service you received at the front desk did not reflect the level of care we strive to provide. The situation you described is far from the attentive hospitality we expect, and your comments have been shared with our internal team to ensure proper training and consistency in guest communication. We regret that this lapse impacted your morning and appreciate you taking the time to bring it to our attention so it can be handled internally. It is our hope that you will give us another chance to change your lasting impression.Sincerely,Ana Huddleston,General Manager
靠近州际公路出口匝道，离沃尔玛、加油站和餐馆都很近。服务热情周到，房间非常干净，客房服务也很好。早餐热腾腾的，也很新鲜。
这家酒店真是太棒了！抵达时，他们的服务非常周到。我们需要电视电池，他们立刻就送来了。房间很干净，浴室的毛巾又厚又大。酒店很棒，价格也很实惠。强烈推荐给所有想在肯塔基州威廉斯堡寻找优质酒店的人。
总体来说很棒。即使我们住在三楼，水压也很高。一切都干净整洁。
唯一的小抱怨（对我们影响不大）是连接无线网络比较复杂，需要点击多个按钮并输入一些信息才能连接免费的酒店无线网络。
他们绝对有最好的早餐，食物新鲜，热乎，有很多选择，而且（不确定名字）但我们住的三天中有两天做早餐的那位女士是最友善、友好和知识渊博的，她是这家酒店的一笔财富
我的住宿一开始还不错...第二晚就不太好了...我发现楼上有个小孩，他们像一群大象一样整天跑来跑去。
去诺克斯维尔很方便，我们要去那里参加毕业典礼。满足了我们的需求。另一个房间里的电视整晚都在大声播放。我几乎没怎么睡着。
这家酒店很干净，工作人员很友好，房间有点混乱，但他们很快就把一切都清理干净了。我十分愿意再次入住这里。
汉普顿酒店非常干净。床很舒服。如果我们再来这个地区，我们还会住在这里。
Not many choices for dining but for a few fast food restaurants. Do not follow your GPS navigation if you are coming off the interstate as it took me on a Crazy goose chase around the mountains. It’s very close to the off ramp of I75; so look for it around there.
The room was standard. My complaint is that there was no shampoo or conditioner. When I complained when at the front desk instead of saying “I am so sorry for the inconvenience, she said I don’t know why they don’t keep these filled.
I think your front desk people need a little instruction in customer service.
Oh and she did say I could’ve called the front desk. Really???? I am in the shower at 6:30 am and I would have to dry off. Get dressed and go down to get shampoo. For the price I paid I think shampoo should be provided in the room.