Super awesome hotel. Spotless and very well maintained. Comfy beds. Plenty of towels. Breakfast was too notch with sausage, potatoes, waffles with all the toppings, eggs and fruit. Staff was incredibly polite and pleasant. Great stay!
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酒店回复: We are so happy to hear you enjoyed your stay and appreciate you taking the time to leave such a positive review! It's great to know you loved our breakfast, found our staff pleasant and polite, and the hotel spotless. We strive to make every guest experience a 10/10, and your feedback confirms we are right on track. Thanks again, and we hope to welcome you back soon!
4.0分
其他
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Excellent price-quality ratio
Comfortable, good amenities. Everything you need for a small price even if the location is not great (squeezed between the highway, a grave yard and electricity central
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酒店回复: It was a pleasure having you as our guest. We hope you had a memorable stay, and we look forward to your next visit.
5.0分
朋友出游
From arrival to departure was an easy in and out. Will stay again when traveling.
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酒店回复: Thank you so much for your kind words! We are thrilled to hear that you found check-in and checkout process easy and convenient. Knowing that you plan to stay with us again is the best compliment we could receive. We look forward to welcoming you back on your next visit!
3.0分
家庭亲子
The front desk was difficult at check in, and we had to wait there while she tried to “figure out” our reservation. Beware pet fees of $75 here not included.
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酒店回复: We are so sorry to hear that the pet fee was an inconvenience to you. Please know that we take extra precautions in these rooms and therefore charge the Hilton Standard Pet Fee.
5.0分
其他
Nice place
Thus hotel was very clean & the staff was very professional and very polite. I would stay here again anytime
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酒店回复: Wonderful to hear from you regarding your most recent stay with us. Thanks for giving us 10 stars and letting others know what you enjoyed about our Hampton Inn Sulphur/Lake Charles area. We hope to have you return again soon.
5.0分
家庭亲子
The rooms were clean and the price was competitive. We love the breakfast that is served daily. The location was convenient for our trip.
酒店回复: Thanks for staying and recommending! We appreciate you.
5.0分
商务出差
Worked well for a quick business trip to the area.
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酒店回复: We appreciate you staying with us and look forward to serving you again in the future!
3.0分
情侣出游
The carpet is old and needs cleaning. There was a smell in the hallway. Building could use some updates.
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酒店回复: Thank you for giving us the opportunity to serve you as our guest. It is with the sincerest regret that your stay was not up to the standard you are accustomed to. Please accept this sincere apology.It is without doubt we here at The Hampton Inn by Hilton Sulphur truly appreciate your feedback and have worked diligently to address the items you have brought to our attention. As the General Manager of this property, I accept full responsibility for your less than pleasant experience, and hope that one day we get the opportunity to serve you again, so we can prove that you are a valuable customer that deserves nothing more than complete satisfaction.
5.0分
其他
Friendly Staff, Good Breakfast & Comfy Beds.
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酒店回复: Thanks for staying and letting others know how much you enjoyed our hotel.
酒店很干净，我不喜欢枕头
Super awesome hotel. Spotless and very well maintained. Comfy beds. Plenty of towels. Breakfast was too notch with sausage, potatoes, waffles with all the toppings, eggs and fruit. Staff was incredibly polite and pleasant. Great stay!
Excellent price-quality ratio
Comfortable, good amenities. Everything you need for a small price even if the location is not great (squeezed between the highway, a grave yard and electricity central
From arrival to departure was an easy in and out. Will stay again when traveling.
The front desk was difficult at check in, and we had to wait there while she tried to “figure out” our reservation. Beware pet fees of $75 here not included.
Nice place
Thus hotel was very clean & the staff was very professional and very polite. I would stay here again anytime
The rooms were clean and the price was competitive. We love the breakfast that is served daily. The location was convenient for our trip.
Worked well for a quick business trip to the area.
The carpet is old and needs cleaning. There was a smell in the hallway. Building could use some updates.
Friendly Staff, Good Breakfast & Comfy Beds.