酒店回复: Bruno, merci d'avoir partagé votre expérience. Notre équipe s'engage à fournir des informations claires et à garantir le confort de tous nos clients. Vos commentaires sur le petit-déjeuner et les éventuelles perturbations sont les bienvenus, car ils nous aident à améliorer nos services.
5.0分
家庭亲子
原文
翻译提供方：Google
有点贵，但是很舒服干净愉快早餐很棒
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酒店回复: Gloria, el equipo del Residence Inn by Marriott Colorado Springs South está encantado de que haya encontrado su estadía cómoda, limpia y placentera. Estamos encantados de que haya disfrutado del excelente desayuno. ¡Esperamos darle la bienvenida pronto!
5.0分
家庭亲子
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Our stay was amazing but had to pay an extra $10 of parking everyday to park in a parking lot next to the hotel. I felt this should be included in the stay. Other than that the breakfast was amazing and the rooms very clean and spacious!
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酒店回复: Jennifer, we’re delighted you loved your experience at Residence Inn by Marriott Colorado Springs South. It’s wonderful to know you found the breakfast impressive and enjoyed the roomy accommodations. Your feedback regarding parking costs is appreciated and will be shared with the team for consideration. We hope to welcome you back soon!
4.0分
其他
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It is so comfortable because they have a coat for pickle ball and indoor pool. Pool is a little bit small but it’s ok for kids playing. There is gym and breakfast is so nice!
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酒店回复: Ryota, it’s wonderful to hear you enjoyed the amenities at Residence Inn by Marriott Colorado Springs South. The team is glad the pickleball area, fitness center, and breakfast enhanced your visit. Thank you for sharing your feedback about the pool size; your thoughts are appreciated. We look forward to seeing you again soon.
3.0分
其他
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The room was clean but they miss some areas was not 100% clean
Bed was comfortable, but the couch wasn’t it was actually really bad
Pool was not working for the 3 days we stayed they offer to go across the street to the sister hotel but that it’s really inconvenient
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酒店回复: David, thank you for taking the time to share your feedback. The comments about the condition of the accommodations and amenities are appreciated. The team continuously works to provide a welcoming experience and will use your input to seek improvements.
2.0分
其他
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Marriott should be ashamed!
Tv didn't work in bedroom. Couldn't take a bath because the tub stopper wouldn't hold the water. No blow dryer in the room! The front desk doesn't even have one! I think you should be reimbursed when so many things are wrong with a room! If a customer pays 300 for a room it should be in working order! That is as much as I paid for high end hotels! An apology does not cut it. A system for automatic refund should be in place. Perhaps that would make hotels do their jobs and inspect the rooms before they rent them!
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酒店回复: susan, the feedback regarding your visit is appreciated. The concerns you’ve mentioned are taken seriously and will be reviewed internally. The team remains committed to addressing every guest’s experience and continuously seeks ways to enhance overall comfort and convenience.
在抵达前20分钟预订的这家酒店。这是我们住过的万豪长住酒店里最好的一家。维护得很好，环境优美，早餐和房间都非常完美。下次再来这个地区，我们一定会再选择这里。
我预订的时候特意要求了安静的房间，结果却给我安排了一间面向25号公路的房间。早上七点就被噪音吵醒了。
游览完所有景点后，这里是放松身心的绝佳去处。房间干净，早餐也很棒！员工非常友好且乐于助人，尤其是早餐部的员工。
比这附近的其他酒店都好。干净，员工也很有礼貌。停车场有通宵保安，让人感觉很安全。房间舒适整洁。早餐准备得很棒，选择也多。酒店位置就在25号高速公路旁边，去斯普林斯（Springs）的几乎任何地方都很方便。
抵达后，我们被要求支付20美元的停车费！！！我们拒绝支付，因为这不是*******的计划。
房间很吵，因为靠近一条繁忙的道路。
早餐没有面包，对于这种收费的酒店来说，真是太可耻了。
有点贵，但是很舒服干净愉快早餐很棒
Our stay was amazing but had to pay an extra $10 of parking everyday to park in a parking lot next to the hotel. I felt this should be included in the stay. Other than that the breakfast was amazing and the rooms very clean and spacious!
It is so comfortable because they have a coat for pickle ball and indoor pool. Pool is a little bit small but it’s ok for kids playing. There is gym and breakfast is so nice!
The room was clean but they miss some areas was not 100% clean
Bed was comfortable, but the couch wasn’t it was actually really bad
Pool was not working for the 3 days we stayed they offer to go across the street to the sister hotel but that it’s really inconvenient
Marriott should be ashamed!
Tv didn't work in bedroom. Couldn't take a bath because the tub stopper wouldn't hold the water. No blow dryer in the room! The front desk doesn't even have one! I think you should be reimbursed when so many things are wrong with a room! If a customer pays 300 for a room it should be in working order! That is as much as I paid for high end hotels! An apology does not cut it. A system for automatic refund should be in place. Perhaps that would make hotels do their jobs and inspect the rooms before they rent them!