酒店回复: Thank you for sharing your feedback! I’m glad to hear that you found the room clean and comfortable, and enjoyed the breakfast variety. I apologize for the issues with the heater and coffee, those certainly sound frustrating, especially when you're looking forward to a warm and cozy stay. We’re always looking for ways to improve, and I hope your next visit will be even more enjoyable. We’d love to welcome you back soon!
2.0分
其他
原文
翻译提供方：Google
汉普顿应该感到羞愧
房间，尤其是浴室，很脏，我不敢相信他们每晚要收 200 美元。地毯和床上用品上发霉、破损、有污渍。
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酒店回复: Thank you for taking the time to give us feedback. We apologize for the issues you experience with your room! It is our priority to provide a high-quality stay. I will pass this along and will be addressing these concerns to ensure immediate improvement.We appreciate your feedback and hope for another opportunity to provide a much better stay in the near future.
酒店回复: Thank you for staying with us and taking the time to leave us a review. We are excited to know that you enjoyed your stay. We hope to see you again soon!
酒店回复: Thank you for taking the time to share your feedback. We truly appreciate your comments and are sorry to hear that your experience did not meet expectations. Please know that we are addressing the issue you raised, and we are committed to ensuring a better experience for you in the future. We hope to have the opportunity to welcome you back soon!
3.0分
其他
原文
翻译提供方：Google
住宿体验很好
住宿体验很好，早餐不错，床很舒服。房间里的地毯不太好，浴室有些磨损。
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酒店回复: Thank you for staying with us and giving us your feedback. We appreciate it. thank you for passing along this information. We will bring this to the attention of the right department.
3.0分
其他
原文
翻译提供方：Google
前台接待员培训不够好，等了 20 分钟才办理入住。那里只有我们几个人。
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酒店回复: Thank you for staying with us! I am sorry that your check in prosses that you expressed wasn't as smooth as it should have been. We will continue to work with the agents to train them so the next time you are here will be a smother check In.
3.0分
其他
The toilet handle needs to be replaced, it will run until someone pulls it up. There needs to be tv instructions.
3.0分
家庭亲子
Pool not available but didn't find out until we checked in and breakfast was very poor. Both of these amenities were why we chose this hotel for our family.
4.0分
家庭亲子
Very nice hotel. Disappointed that pool was closed as that was part of reason we stayed there.
房间很一般。空调不太给力，但总的来说，这家酒店还算说得过去。员工很好，房间至少是干净的！如果只是需要一个临时落脚的地方，这里还不错。
不错的汽车旅馆
房间很干净，床很舒服，但是因为暖气坏了所以很冷。
早餐很好，食物种类繁多，但是没有咖啡，因为他们出了问题，这让人很沮丧！
我已经在这里住过两次了，可能还会再来。
汉普顿应该感到羞愧
房间，尤其是浴室，很脏，我不敢相信他们每晚要收 200 美元。地毯和床上用品上发霉、破损、有污渍。
员工很棒。非常友好，确保我们住得愉快。房间舒适干净。早餐很好，供应时间也恰到好处。下次来贝尔维尤时，我们一定会考虑再次入住这里。
浴室溢水水龙头
房间本身非常干净。我们的主要问题是浴室“溢水”水龙头……上面有石灰和橙色的积垢……一点也不美观！它还有一点气味。
住宿体验很好
住宿体验很好，早餐不错，床很舒服。房间里的地毯不太好，浴室有些磨损。
前台接待员培训不够好，等了 20 分钟才办理入住。那里只有我们几个人。
The toilet handle needs to be replaced, it will run until someone pulls it up. There needs to be tv instructions.
Pool not available but didn't find out until we checked in and breakfast was very poor. Both of these amenities were why we chose this hotel for our family.
Very nice hotel. Disappointed that pool was closed as that was part of reason we stayed there.