The AC keep the room cool. We've stayed 2 days they didn't clean our room. First day we were waiting for a long time setting up breakfast
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酒店回复: Thank you for taking the time to leave a review. We truly understand how even small issues can impact your overall experience, and we appreciate your feedback.I hope our team was responsive when you brought up your concerns about breakfast. Regarding housekeeping, please note that for stays of two nights, service is provided upon request. I apologize if this wasn’t clearly communicated during your stay.We’ll be meeting with the appropriate departments to reinforce training on these matters to ensure better clarity moving forward.We sincerely hope you’ll consider giving us another chance. If you do, we’ll do our best to exceed your expectations. Thank you again for your feedback.
5.0分
其他
The staff was fantastic
The breakfast was hot and had lots of options. The beds were comfy and smelled so clean!
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酒店回复: Thank you for completing a review. We appreciate the kind words and hope to welcome you back again soon.
3.0分
家庭亲子
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Parking is $10 extra which is OK but you get for free in nearby quality hotels around the area. Hotel is decent but not great. Rooms felt a bit too small. Good for a quick nights transit. Breakfast was decent.
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酒店回复: Thank you for completing a review. We appreciate the score. I am sorry you weren't comfortable at our location and understand if you don't want to give us another chance. If you change your mind, please let us know. Thank you, again.
4.0分
家庭亲子
There was water leaking from the bathroom roof, staff did not help us very much about it, but other than that, our stay was good. Good value for money.
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酒店回复: We appreciate the score and kind words. Especially after your experience. We will coach our team members how to better handle situations like this. We do hope to welcome you back on your next visit.
4.0分
家庭亲子
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Liked the area, no homeless people asking for money. Staff went from very accommodating, to annoyed depending who was working. Breakfast was only good when the young man was doing it. He kept things filled. Days the lady was there she claimed they were out of whstever you asked for. One day milk, then muffins, then english muffins, the bread always something.
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酒店回复: Thank you for completing a review. We appreciate the kind words. We will be sharing this review in our next team meeting. We strive to ensure a peaceful environment for all of our guests. I am sorry to hear about our team members at the front desk. We do hope to welcome you back on your next visit. Hopefully to win bigger. Thank you, again.
4.0分
家庭亲子
Great location. Convenient access to many restaurants. I wish breakfast would have opened at 6am vs 7.
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酒店回复: Casey, it’s wonderful to hear you enjoyed the location and found the access to dining options convenient at Fairfield Inn & Suites by Marriott Colorado Springs South. The feedback about breakfast hours is appreciated and will be considered as we evaluate our services. We hope to welcome you back soon.
房间干净，位置也不错。早餐挺好的，不过每天都一样，有点重复。前台的工作人员每天都换，但夜班经理态度很差，我只是要瓶装水而已，真是无语🤨。
酒店紧挨着高速，极吵。不分昼夜。房间卫生不能每天打扫。最差的是早餐。九点结束。但是很多食物比如水果，燕麦粥基本是八点就没有了，不再续
这次住宿总体来说还是愉快的。房间干净，短住一晚所需的东西一应俱全。不过，夜班前台的工作人员态度非常不礼貌。他取消了我的预订，当我抵达时，他还洋洋得意地告诉我这件事。他对待我的方式，好像我的付款方式被拒是因为我有什么不良企图，但实际上是我的银行将这笔交易标记为可疑欺诈。他告诉我他得看看是否还有空房，并说城里所有的酒店都满了。我告诉他，如果他找不到房间，我就会把钱花在其他地方，因为他实在太粗鲁了！
酒店大门正在施工，我们费了点劲才找到入口，指示不太明显。我们住在221房间，离I-25公路大概隔了五间房，能隐约听到一些车流声。我们中有一个人睡眠很浅，但晚上也睡得挺好。床很舒服，淋浴设施干净整洁。浴室的排气扇声音有点大。房间里没有润肤乳，我们去前台问了，他们也没有。早餐还行。酒店离布罗德穆尔冰上竞技场很近，步行就能到，所以这个位置对我们来说非常完美。
The AC keep the room cool. We've stayed 2 days they didn't clean our room. First day we were waiting for a long time setting up breakfast
The staff was fantastic
The breakfast was hot and had lots of options. The beds were comfy and smelled so clean!
Parking is $10 extra which is OK but you get for free in nearby quality hotels around the area. Hotel is decent but not great. Rooms felt a bit too small. Good for a quick nights transit. Breakfast was decent.
There was water leaking from the bathroom roof, staff did not help us very much about it, but other than that, our stay was good. Good value for money.
Liked the area, no homeless people asking for money. Staff went from very accommodating, to annoyed depending who was working. Breakfast was only good when the young man was doing it. He kept things filled. Days the lady was there she claimed they were out of whstever you asked for. One day milk, then muffins, then english muffins, the bread always something.
Great location. Convenient access to many restaurants. I wish breakfast would have opened at 6am vs 7.