Staff were especially friendly! Breakfast was good and I felt safe! Nice size room/bathroom!
酒店回复: Thank you for your feedback!
5.0分
其他
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The place was super clean and well kept, the outdoor area around the hotel was attractive and well lit, and everything worked well. We especially appreciated the quietness of the air conditioning in our room, and that the fridge was not quite as tiny as most hotels'. What we liked the most, though, were the desk staff: all three whom we interacted with were welcoming, friendly, and intelligently offered extra assistance in ways we didn't even know to request. The hotel and guests are lucky to have them.
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酒店回复: Thank you for sharing such wonderful feedback about your recent stay at Hampton Inn & Suites Huntersville! It's truly great to hear that you found our hotel super clean and well-kept, from the attractive outdoor areas to the functionality of your room's quiet air conditioning and spacious fridge. We're especially pleased you noticed the positive updates, as we just completed guest room renovations this year.Your kind words about our front desk staff mean the most to us. We're glad their welcoming demeanor and intelligent assistance made such a positive impression on your visit. We hope to have the pleasure of welcoming you back to Hampton Inn & Suites Huntersville again very soon!
5.0分
情侣出游
Everything was great from the room to a nice wonderful staff make you fell comfortable
4.0分
其他
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Renovation in the works
The property is being renovated. However, our room was not yet renovated and we had a few issues. They were promptly addressed. As we have family in the area, we stay there often. We look forward to its complete renovation.
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酒店回复: It's great to hear from you, and we sincerely appreciate your continued loyalty to our Hampton Inn & Suites Huntersville! We are glad our team was able to promptly address the few issues you experienced in your unrenovated room during your recent visit.We're excited that you've noticed our ongoing guest room renovations. We are working hard to enhance our property, and we can't wait for you to experience the fully updated rooms on your next stay with your family in the area. We look forward to welcoming you back soon!
5.0分
其他
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Great Service
There was a computer problem when I checked in. Room cards for entry were not available. I want to complement Marie who was behind the front desk. She brewed fresh coffee and offered to escort us individually to our rooms and let us in. She later came to each room to provide people with their key card.
3.0分
其他
Every other day cleaning. I-77 route noise especially loud. Air conditioning in the wall and directed to blow across bed nearest window.
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酒店回复: Thank you for sharing your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. Our hotel aims to provide a truly unique experience, and so very sorry to see that we were unable to meet all of your expectations. It is through true and honest critique that we are most able to make improvements that matter to our guest. Again, thank you for staying with it and us was truly our pleasure having you as our guest!
4.0分
其他
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Great but one drawback
We loved this hotel. Only issue was that several cars were broken into during our stay. Thankfully not ours but not sure if we would stay here again. I think we heard it was 17 cars. Hard to believe that would happen with no one noticing. Camera, security… anything.
5.0分
其他
Very spacious rooms! Great breakfast. Friendly staff! Clean rooms!
酒店回复: Thank you for your feedback!
5.0分
其他
Very enjoyable stay! Breakfast was wonderful and everyone was courteous
3.0分
其他
Meh hotel
It's a cheap hotel, the beds sucks, The people are nice, it's good for what it is but the beds are actually horrible.
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酒店回复: Thank you for your review. We are sorry to see that you feel this way about our hotel. We are not a cheap hotel. The bed mattresses are a personal preference. Our mattresses caterer to those who like soft as well as hard. Our mattresses are in-between soft/hard. We are sorry they were not your liking. It was truly our pleasure having you as our guest. :-)
Staff were especially friendly! Breakfast was good and I felt safe! Nice size room/bathroom!
The place was super clean and well kept, the outdoor area around the hotel was attractive and well lit, and everything worked well. We especially appreciated the quietness of the air conditioning in our room, and that the fridge was not quite as tiny as most hotels'. What we liked the most, though, were the desk staff: all three whom we interacted with were welcoming, friendly, and intelligently offered extra assistance in ways we didn't even know to request. The hotel and guests are lucky to have them.
Everything was great from the room to a nice wonderful staff make you fell comfortable
Renovation in the works
The property is being renovated. However, our room was not yet renovated and we had a few issues. They were promptly addressed. As we have family in the area, we stay there often. We look forward to its complete renovation.
Great Service
There was a computer problem when I checked in. Room cards for entry were not available. I want to complement Marie who was behind the front desk. She brewed fresh coffee and offered to escort us individually to our rooms and let us in. She later came to each room to provide people with their key card.
Every other day cleaning. I-77 route noise especially loud. Air conditioning in the wall and directed to blow across bed nearest window.
Great but one drawback
We loved this hotel. Only issue was that several cars were broken into during our stay. Thankfully not ours but not sure if we would stay here again. I think we heard it was 17 cars. Hard to believe that would happen with no one noticing. Camera, security… anything.
Very spacious rooms! Great breakfast. Friendly staff! Clean rooms!
Very enjoyable stay! Breakfast was wonderful and everyone was courteous
Meh hotel
It's a cheap hotel, the beds sucks, The people are nice, it's good for what it is but the beds are actually horrible.