酒店回复: Jose, the team is thrilled you enjoyed your stay at Fairfield Inn & Suites Asheboro. We look forward to welcoming you back for another great visit.
5.0分
其他
The staff was great!!! Rooms were clean, but could use an update. Breakfast was good and loved the hot chocolate being available at all times.
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酒店回复: Kupgisch, thank you for sharing your experience! We’re glad you enjoyed our welcoming team, breakfast, and the all-day hot chocolate at Fairfield Inn & Suites Asheboro. We appreciate your feedback about the room updates and will keep it in mind as we work to enhance the guest experience. We hope to see you again soon.
3.0分
其他
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No one came to clean our rooms until late on the on the third day. The room was old and needs very uncomfortable. Light in bathroom l bathroom didn't work and the towels were left for us on a shower chair!! Really gross.
The pull out bed is a tiny twin and too small for a grown up. We asked for a topper or something to put on top so you couldn't feel the hard metal and no one got back to us. Phone in the room was so old and dingy. We come to Asheboro every year or 2 and usually stay at the Hampton Inn. I wanted to try something different but lesson learned. We will not be back.
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酒店回复: Thank you for sharing your feedback. We’re sorry your visit wasn’t as comfortable as you had hoped, and your comments have been shared with our team to help us improve. We appreciate you giving us a try and wish your experience had left a better impression.
5.0分
家庭亲子
Conscientious and helpful staff. Clean comfortable rooms and yummy breakfast. We’re glad we discovered you… we will be back.
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酒店回复: Thank you for sharing such kind feedback! We’re delighted you enjoyed our friendly team, comfortable rooms, and breakfast at Fairfield Inn & Suites Asheboro. It’s wonderful to know you plan to return — we look forward to welcoming you back soon.
4.0分
其他
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The staff was wonderful. Very friendly and helpful. The indoor pool and daily breakfast were great extras.
The pillows are horrible. The whirlpool was broken. The outdoor area, by the pool is a nice space, but even though our room was on the third floor, when multiple people are out there the noise can be clearly heard in your room.
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酒店回复: Claudett, we’re delighted you loved your experience at Fairfield Inn & Suites Asheboro. The team is glad they could make you feel welcome, and we’re pleased you enjoyed the amenities. Your feedback about the room comfort and facilities is appreciated, and we hope your next visit is even better.
4.0分
其他
Great place for the price! Kids enjoyed the indoor pool but the hot tub was under construction. Overall very nice!
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酒店回复: Mikki, it’s wonderful to hear you and your family enjoyed your time at Fairfield Inn & Suites Asheboro. The team is glad the kids had fun at the indoor pool. We appreciate your patience with the temporary pool area improvements and hope to welcome you back soon for an even better experience.
5.0分
家庭亲子
Really appreciated the helpful and friendly staff. Mckenzie was especially helpful and went out of her way to make us feel welcome and comfortable there.
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酒店回复: Kimberle, thank you for sharing your feedback. We're glad you enjoyed the helpfulness and friendliness of our team, and it's wonderful to hear that McKenzie made such a positive impression. Your comments are appreciated and help us continue to provide a welcoming experience for all our guests.
5.0分
情侣出游
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The only complaint I have is that the bathroom hadn’t been cleaned well, there was still hair in the tub, and there was something on the countertop in the bathroom. The room itself was clean looking. The room was a bit in the pricey side, but it was a good stay overall.
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酒店回复: Meredith, thank you for staying with us at Fairfield Inn & Suites Asheboro. We’re glad to hear you enjoyed your overall experience and found the room inviting. Your feedback regarding the bathroom condition is appreciated and will be shared with our team for review. We hope you’ll consider us again for your next visit to the area.
3.0分
其他
Spa was broken. Key card needed reprogrammed every time I left the room.
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酒店回复: Hi, thank you for taking the time to share your feedback. We’re sorry your experience didn’t meet expectations, and your comments about the spa and key card have been shared with our team. We appreciate your input and will review it as we work to improve the guest experience.
4.0分
其他
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Good but one issue—-
Decent stay. Breakfast was good. Kickback Jacks- Good nearby restaurant. The rooms could use some updating. The bed was nice. One major complaint: the pillows. All were terrible and offered no support even tripled up. I had to use a closet blanket and towel to assist the pillow to get comfortable . I didn’t call the front desk to resolve it … it was late. Best of luck!
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酒店回复: Stephen, thank you for sharing your experience at Fairfield Inn & Suites Asheboro. The team is pleased you enjoyed the breakfast and found the bed comfortable. Your feedback regarding room features and pillow comfort is appreciated and has been noted. We hope your future stays are even more enjoyable.
伟大的
The staff was great!!! Rooms were clean, but could use an update. Breakfast was good and loved the hot chocolate being available at all times.
No one came to clean our rooms until late on the on the third day. The room was old and needs very uncomfortable. Light in bathroom l bathroom didn't work and the towels were left for us on a shower chair!! Really gross.
The pull out bed is a tiny twin and too small for a grown up. We asked for a topper or something to put on top so you couldn't feel the hard metal and no one got back to us. Phone in the room was so old and dingy. We come to Asheboro every year or 2 and usually stay at the Hampton Inn. I wanted to try something different but lesson learned. We will not be back.
Conscientious and helpful staff. Clean comfortable rooms and yummy breakfast. We’re glad we discovered you… we will be back.
The staff was wonderful. Very friendly and helpful. The indoor pool and daily breakfast were great extras.
The pillows are horrible. The whirlpool was broken. The outdoor area, by the pool is a nice space, but even though our room was on the third floor, when multiple people are out there the noise can be clearly heard in your room.
Great place for the price! Kids enjoyed the indoor pool but the hot tub was under construction. Overall very nice!
Really appreciated the helpful and friendly staff. Mckenzie was especially helpful and went out of her way to make us feel welcome and comfortable there.
The only complaint I have is that the bathroom hadn’t been cleaned well, there was still hair in the tub, and there was something on the countertop in the bathroom. The room itself was clean looking. The room was a bit in the pricey side, but it was a good stay overall.
Spa was broken. Key card needed reprogrammed every time I left the room.
Good but one issue—-
Decent stay. Breakfast was good. Kickback Jacks- Good nearby restaurant. The rooms could use some updating. The bed was nice. One major complaint: the pillows. All were terrible and offered no support even tripled up. I had to use a closet blanket and towel to assist the pillow to get comfortable . I didn’t call the front desk to resolve it … it was late. Best of luck!