I have been to all the hotels in Upper Sandusky and Bucyrus, Ohio. This by far was the cleanest. Breakfast was okay. Only issue I had was always being woke up. Either by customers slamming their room doors shut, loud TV's, and worst of all were the people walking back and forth in the room above me. The Hotel floors creak so bad. This went on from 1:30am to 3am.
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酒店回复: Thank you for taking the time to share your feedback. We’re so glad to hear that you found our hotel to be the cleanest among the ones you’ve visited in the area — our housekeeping team will be thrilled to hear that! We’re sorry, however, that your rest was disturbed by noise from other guests and creaking floors. We understand how important a good night’s sleep is, and we’ll use your comments to explore ways to better minimize noise for our guests. We truly appreciate your honesty and hope you’ll consider staying with us again so we can provide you with a more comfortable and restful experience.
2.0分
家庭亲子
AC super noisy; pool closed; loose tile in bathroom; walls in rough shape; rowdy guests and no control; not even close to $230/night. Staff was friendly.
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酒店回复: Thanks for your feedback. We’re sorry your stay wasn’t up to expectations — especially with the noisy AC, pool closure, and room issues. That’s not the experience we want for our guests. We’re addressing these problems and appreciate you mentioning our friendly staff. Hope you’ll give us another chance for a better stay next time.
4.0分
情侣出游
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The room was clean. Cold when we checked in. Had to turn the air conditioner up.
The breakfast was very good. Great selection.
The person checking us in offered us water which I thought was a great touch.
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酒店回复: Thank you for your feedback! We're glad to hear that you found the room clean and enjoyed our breakfast selection. We also appreciate your kind words about our front desk team — we believe the little touches, like offering water at check-in, make a difference. Sorry to hear the room was a bit cold at first, but we're happy you were able to adjust the temperature to your comfort. We hope to welcome you back again soon!
4.0分
其他
Nice location- thought the road traffic would be an issue and it wasn’t.
Staff and facilities were great.
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酒店回复: Thank you for your kind words! We're so glad to hear that the road traffic wasn't an issue and that you enjoyed our convenient location. It's great to know our staff and facilities met your expectations — we’ll be sure to pass along your compliments to the team. We hope to see you again soon!
5.0分
其他
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Enjoyed our stay!
We enjoyed the whirlpool (but the jets didn’t stay on full power). We were able to get in early, and split the bill (but we had to wait for a correction at checkout).
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酒店回复: Thank you for taking the time to share your experience with us! We're glad you enjoyed the whirlpool and appreciated the early check-in and flexibility with the billing. We apologize for the issue with the jets . Your feedback helps us improve, and we’ll be sure to look into both. We hope to welcome you back for an even smoother stay next time!
3.0分
情侣出游
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Our room was good but there was a real smell in the bathroom of sewage. Not strong but certainly noticeable. We arrived late and left early. There was no one at the front desk to inform when we left.
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酒店回复: Thank you for your feedback. We're glad to hear your room was good overall, but we sincerely apologize for the odor you noticed in the bathroom — that’s certainly not the experience we want for our guests. We also regret that no one was available at the front desk when you left. Your comments have been shared with our team so we can address these issues promptly. We appreciate you bringing them to our attention and hope to have the opportunity to provide a better experience in the future.
5.0分
其他
Always stay here for Inkcarceration, always wonderful staff and business
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酒店回复: Thank you so much for your continued loyalty and for choosing to stay with us during Inkcarceration each year! We're thrilled to hear you always have a great experience and that our staff continues to make a positive impression. We truly appreciate your support and look forward to welcoming you back in 2026!
5.0分
其他
Definitely Recommend
The staff were great and very accommodating to our group. The room was clean.
4.0分
其他
The staff was friendly. The bed is a little harder than I prefer but my husband liked it.
5.0分
其他
Yummy breakfast the bacon was delicious
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酒店回复: Thank you so much for your feedback! We're glad to hear you enjoyed the breakfast .We hope to welcome you back again soon!
I have been to all the hotels in Upper Sandusky and Bucyrus, Ohio. This by far was the cleanest. Breakfast was okay. Only issue I had was always being woke up. Either by customers slamming their room doors shut, loud TV's, and worst of all were the people walking back and forth in the room above me. The Hotel floors creak so bad. This went on from 1:30am to 3am.
AC super noisy; pool closed; loose tile in bathroom; walls in rough shape; rowdy guests and no control; not even close to $230/night. Staff was friendly.
The room was clean. Cold when we checked in. Had to turn the air conditioner up.
The breakfast was very good. Great selection.
The person checking us in offered us water which I thought was a great touch.
Nice location- thought the road traffic would be an issue and it wasn’t.
Staff and facilities were great.
Enjoyed our stay!
We enjoyed the whirlpool (but the jets didn’t stay on full power). We were able to get in early, and split the bill (but we had to wait for a correction at checkout).
Our room was good but there was a real smell in the bathroom of sewage. Not strong but certainly noticeable. We arrived late and left early. There was no one at the front desk to inform when we left.
Always stay here for Inkcarceration, always wonderful staff and business
Definitely Recommend
The staff were great and very accommodating to our group. The room was clean.
The staff was friendly. The bed is a little harder than I prefer but my husband liked it.
Yummy breakfast the bacon was delicious