Excellent hotel!

Every staff member at the hotel was friendly, helpful and so very nice. From the moment we checked in to the very last minutes when we left, we felt welcomed and valued as guests. A very great crew at this Hampton Inn!!! Our room was very comfortable, clean, and the extra amenities so nice. We relaxed by the pool which was very inviting and a pretty setting. The breakfast both mornings was delicious, such a great variety of choices with a smiling staff member replenishing and taking care of the guests. I would highly recommend this property to anyone staying in Spring Lake!

We absolutely enjoyed our stay. Staff members (Eric, DaQuan and LaTonya) were very professional, cordial, knowledgeable, accommodating and talked as if they really enjoyed their jobs and being of service. This Hampton Inn will definitely be my first choice of hotels the next time I'm in the area.

We had no idea that there was active construction going on and we were assigned a room next to it. We arrived very late 3a and were awoken at 7am to extraordinarily loud construction noise. Terrible. We could stay there another night even though we paid for it. We should have been told!!!!

The property was over booked, they downgraded my room then brought in a broken bed that was caved in for my brother to sleep on. He ended up sleeping on the floor. They refused to give me a refund to let me leave to go to the next hotel that had the room I originally booked available instead of a downgraded room with out notice.

Checking in was quick and easy. The guy working was very friendly and very helpful. The morning counter woman was not as friendly. Someone asked her for help with the breakfast and while she offered assistance she made a snide remark directed at another guest.