The first room we were given was not what we booked, and it smelled. We were switched to another room, and the sheets had hair all over them.
4.0分
商务出差
I think it is sad that this property continues to say that they have a pool. The pool hasn't worked in years.
5.0分
其他
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Trip to the OBX
Tv didn’t work - they changed us to a suite that had a tv that worked - very responsive
Front desk person - pool was drained and
Probably hasn’t been filled for awhile
They should have mentioned that on the website before booking
5.0分
家庭亲子
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I booked it because a pool was advertised but the pool had no water in it and wasn't usable during my stay. I could have booked a muxh less expensive hotel without a pool had I been made aware.
2.0分
其他
Hope it gets better
Pool was closed, laundry closed, breakfast was always out of items, rooms stunk, a/c was terrible, ice machines didn’t work half the time
2.0分
家庭亲子
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Pool wasn’t working, driers were out of order and not working, which we really needed since we were there playing a softball tournament. Also quite a few of our group had to move rooms because the A/C wasn’t working in the rooms. Very disappointing!
4.0分
其他
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Check in and staff were excellent. Now for the downside, we had several members of a Youth softball tournament staying at this motel they were very disappointed that the pool was not available for use and their parents were very disappointed that the washer And dryers were not working well.
4.0分
其他
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Good hotel and friendly staff
This hotel was clean and the staff very friendly. The pool did not have water in it and based on the price I wouldn't have paid that had I of known the pool was not usable.
5.0分
情侣出游
Very clean! Bed was very comfortable, room was nicely decorated. Breakfast was good. Parking lot was well lit as were the hallways.
我对他们提供的服务感到非常失望。第一个晚上，我无法拉上窗帘，结果大部分时间都睡不着，因为窗外有汽车和路灯的光线直射进来。当班前台接待员骗我说维修人员第二天早上会解决问题。结果我又不得不忍受灯光照进房间。他们告诉我他们会给我换房，但工作人员又说其他房间的窗帘也坏了。我本来应该住的是无障碍客房。他们所谓的无障碍客房只是一个有淋浴喷头和地上放着一个给身材矮小的人用的小板凳的浴室。女服务员尽力帮忙，用垃圾袋和纸板箱把窗户遮住，效果出奇的好。我给了她一笔丰厚的小费以示感谢。我不得不去沃尔玛买了一个淋浴椅才能洗澡。他们拒绝退款，所以我无法去其他地方。我不应该经历两天几乎没睡觉也无法洗澡的折磨，因为这一切本可以用一个不到50美元的椅子解决。如果酒店不符合无障碍设施的最低标准，就不应该被允许宣传为无障碍酒店。这家酒店离我的家人和朋友很近，这一点很方便。食物很好吃，我们离开那天白班前台接待员也为造成的不便道了歉。
The first room we were given was not what we booked, and it smelled. We were switched to another room, and the sheets had hair all over them.
I think it is sad that this property continues to say that they have a pool. The pool hasn't worked in years.
Trip to the OBX
Tv didn’t work - they changed us to a suite that had a tv that worked - very responsive
Front desk person - pool was drained and
Probably hasn’t been filled for awhile
They should have mentioned that on the website before booking
I booked it because a pool was advertised but the pool had no water in it and wasn't usable during my stay. I could have booked a muxh less expensive hotel without a pool had I been made aware.
Hope it gets better
Pool was closed, laundry closed, breakfast was always out of items, rooms stunk, a/c was terrible, ice machines didn’t work half the time
Pool wasn’t working, driers were out of order and not working, which we really needed since we were there playing a softball tournament. Also quite a few of our group had to move rooms because the A/C wasn’t working in the rooms. Very disappointing!
Check in and staff were excellent. Now for the downside, we had several members of a Youth softball tournament staying at this motel they were very disappointed that the pool was not available for use and their parents were very disappointed that the washer And dryers were not working well.
Good hotel and friendly staff
This hotel was clean and the staff very friendly. The pool did not have water in it and based on the price I wouldn't have paid that had I of known the pool was not usable.
Very clean! Bed was very comfortable, room was nicely decorated. Breakfast was good. Parking lot was well lit as were the hallways.