酒店回复: Thank you for your honest feedback. We're glad to hear you found the staff friendly and your overall stay decent. However, we sincerely apologize for the cleanliness issues you encountered in the shower—this is not the standard we strive for. We also understand how important clear communication is regarding housekeeping procedures during multi-night stays, and we’ll work to ensure that’s better explained moving forward. Your comments have been shared with our team for immediate attention, and we hope to have the chance to provide you with a much better experience in the future.
酒店回复: Thank you for sharing your experience. We're glad you found your room clean, but we’re very sorry to hear about the loud AC unit and the hallway odor issues. It was a recent flood due to server weather, and we appreciate you bringing this to our attention. We’re actively working to address these concerns to ensure a better experience for all our guests. We hope to have the opportunity to provide you with a much improved stay in the future.
酒店回复: Thank you for taking the time to share your feedback. We're truly sorry to hear about the issues you experienced during your stay. Your concerns regarding room maintenance, the door, and the flooding shower are all being taken seriously, and we will address these matters with our team immediately. We also apologize for the wait during check-out and will work to ensure our front desk service is more efficient in the future. We're glad to hear that you enjoyed the pool and hot tub, but we understand that the other issues impacted your overall experience. We appreciate your comments and will use them to improve our services for future guests.
酒店回复: Thank you for sharing your feedback. I’m truly sorry to hear about the issues you encountered during your stay, and I understand your frustration. Our goal is to provide every guest with an exceptional experience, and I apologize that we fell short during your visit.Regarding the hot tub, TV, and breakfast, we take your comments seriously and will look into each of these concerns to ensure they’re addressed promptly. Please know that this is not the standard we strive for, and we will work on improving these areas for future guests.We would love the opportunity to regain your trust, and I sincerely hope you’ll consider staying with us again in the future. If there’s anything specific we can do to make it right, please don’t hesitate to reach out.Best regards,
这里一直都是我住宿的首选。每次我来这边，都住这家。泳池和按摩浴缸都很棒！早餐也超赞👌🏽
房间宽敞干净，床也很舒服。早餐不错。洗发水快用完了，虽然高速公路的噪音不大，但清晨还是能听到一些。
工作人员非常棒。电视出了点小问题，但总的来说非常出色，我还会再来入住的。有热水浴缸真是额外的加分项。
精彩的家庭周末！酒店已经全面翻新。舒适的床铺、超棒的躺椅/沙发组合、一尘不染，泳池和热水浴缸也棒极了。酒店的早餐（免费）是我吃过最好的酒店早餐。负责早餐的那位和蔼的女士竟然用平底锅煎香肠！我们这次来是为了庆祝家人的生日。酒店前台的工作人员（所有人都）布置好了早餐区，帮我们一起享用晚餐（红龙虾外卖）。他们甚至还给我们拿来了微波炉。我们和他们一起分享了生日蛋糕。第二天早上吃早餐时，他们又送来了贺卡和给我侄子的礼物袋。他们的贴心举动让我们惊喜不已。选择这家酒店绝对不会错。
如果您计划前往阿德莫尔，我强烈推荐您入住阿德莫尔春山套房酒店 (SpringHill Suites Ardmore)。酒店地址是：2501 Centennial Dr N, Ardmore, OK 73401，电话号码是 **************。祝您入住愉快！
饭店新房间大服务亲切
房间宽敞，装修精美，设施齐全。最重要的是，干净！值班的前台工作人员特别热情，帮助我们接待了一位残障人士，还给我们拿了沙发床的毯子。我们去取车时，一位管理员还热情地伸出了手臂，扶着我们的朋友。真是太好了。
房间还不错。我唯一担心的是淋浴间清洁得不太好。淋浴间里有头发和一块不属于我的肥皂。另外，他们应该更好地沟通，告知您入住期间不会打扫房间，我想这需要您提出要求。除此之外，住宿体验还不错，工作人员也很友好。
我会给2星（满分5星），非常不达标。房间很干净（116室），大堂早餐区的第一个房间，但空调太吵了，而且看起来非常陈旧，不得不把它关掉一整晚。整个一楼走廊都弥漫着潮湿发霉的气味，走廊里整晚都有落地扇，可能是被水淹了。
我们入住期间，他们没有来打扫房间。泳池和热水浴缸都很不错，但墙壁和天花板都快塌了，门也坏了。我不得不等了15分钟才退房，因为没人来前台。我们住的房间是无障碍设施，淋浴水漫了整个浴室。
糟糕的住宿体验
真是糟糕透了。虽然我看过很多好评，但这次住宿体验非常糟糕。热水浴缸不热，电视坏了，而且早餐食品也卖光了。这到底是怎么回事？我再也不住这里了。