The staff was very friendly and the building and room was very clean. We will definitely stay here again if we make it back to this area.
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酒店回复: Thank you for your review of our property. I am pleased to read that you enjoyed your stay with us. I do hope you will come back again and see us!
3.0分
其他
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Stay was ok. Place was packed with kids
Breakfast was not good at all, employees seemed to have hard time getting some food available because of the large groups of kids
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酒店回复: Thank you for choosing the Holiday Inn Express and Suites, Southridge for your lodging needs. I am sorry that your stay was not up to par. We pride ourselves on providing a safe and comfortable environment for our guests.
5.0分
其他
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Wonderful stay!
The hotel was clean and the people there were just wonderful. Very friendly and helpful. The lady that was in charge of the breakfast was so nice and even made us special things. The area was kept clean during breakfast and fresh food was always out the ladies at the front desk were also great. I will definitely stay here again. Next time we are in the area.
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酒店回复: Thank you so much for your kind words! We’re delighted to hear you enjoyed the comfort and cleanliness of our rooms, and that the breakfast helped start your day off right. Your recommendation means a lot to us! We look forward to welcoming you back on your next trip.
5.0分
商务出差
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Great value - excellent stay
Well pleased with the comfort of the rooms and cleanliness of the property. The breakfast was such a bonus - everyone eat well and were set for the day. Highly recommend the property for any traveler.
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酒店回复: Thank you so much for your kind words! We’re delighted to hear you enjoyed the comfort and cleanliness of our rooms, and that the breakfast helped start your day off right. Your recommendation means a lot to us!We look forward to welcoming you back on your next trip.
5.0分
其他
The breakfast was great. The lady who did the breakfast was amazing, very delightful. Staff was very friendly.
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酒店回复: Thank you for your kind words! We’re thrilled to hear you enjoyed the breakfast and that our breakfast attendant made such a positive impression. Our friendly staff will be happy to hear your compliments!We look forward to welcoming you back soon.
2.0分
其他
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It is an old building that needs renovating. Check in was not a smooth experience for us. The room was barely cleaned. Generally it wasn't a good experience for us.
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酒店回复: Thank you for taking the time to share your feedback. I'm truly sorry to hear that your experience with us fell short in several areas. We understand how important a clean, comfortable environment and a smooth check-in are, and I sincerely apologize that we did not meet those expectations during your stay.While our building does have historic charm, we recognize the need for updates and are actively working on improvements. Your comments about the room cleanliness and check-in process have been shared with our housekeeping and front desk teams for immediate review and correction.We value your feedback and hope you might consider giving us another opportunity in the future to provide you with the improved experience we strive for.Warm regards,
5.0分
其他
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Very Impressed!
When I first pulled up, I wasn't sure what to think. From the outside, it was not overly impressive. But the lady who checked me in was great. The place was dated, but very clean. My room was excellent and so was the bed. The breakfast was great as well. I will definitely stay again.
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酒店回复: Thank you so much for taking the time to share your experience with us!We understand that first impressions matter, and we’re glad to hear that while the exterior may not have wowed at first glance, your stay turned into a great one. We’re especially happy to hear our front desk team made you feel welcome from the start, and that your room, bed, and breakfast all exceeded expectations.Your kind words mean a lot to our team, and we’re thrilled to know you’ll be staying with us again. We look forward to welcoming you back soon — and we’ll do our best to make your next visit even better.
5.0分
其他
Great hospitality
The lady at the front desk at check out was so amazing!!! I wanted to stay longer because of her hospitality!
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酒店回复: Thank you for the wonderful compliment! We’re absolutely thrilled to hear that our front desk team member made such a positive impression — hospitality like hers is what we strive for every day. We’ll be sure to share your kind words with her! We’d love to welcome you back anytime — hopefully for a longer stay next time!
4.0分
家庭亲子
Lots of restaurants and shopping in the area. Clean rooms, great location.
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酒店回复: Thank you for your review of our property. I am pleased to read that you enjoyed your stay with us. I do hope you will come back again and see us!
5.0分
其他
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Nice stay for your budget
Incredibly nice staff! We stayed one night and every staff member I interacted with was wonderful. Good breakfast in the morning. Very pet friendly as well.
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酒店回复: Thank you so much for your kind words! We’re thrilled to hear that our team made a positive impression and that you enjoyed your stay with us—even if just for one night. It’s great to know you appreciated the breakfast and our pet-friendly atmosphere.We look forward to welcoming you (and your furry friends!) back anytime.
The staff was very friendly and the building and room was very clean. We will definitely stay here again if we make it back to this area.
Stay was ok. Place was packed with kids
Breakfast was not good at all, employees seemed to have hard time getting some food available because of the large groups of kids
Wonderful stay!
The hotel was clean and the people there were just wonderful. Very friendly and helpful. The lady that was in charge of the breakfast was so nice and even made us special things. The area was kept clean during breakfast and fresh food was always out the ladies at the front desk were also great. I will definitely stay here again. Next time we are in the area.
Great value - excellent stay
Well pleased with the comfort of the rooms and cleanliness of the property. The breakfast was such a bonus - everyone eat well and were set for the day. Highly recommend the property for any traveler.
The breakfast was great. The lady who did the breakfast was amazing, very delightful. Staff was very friendly.
It is an old building that needs renovating. Check in was not a smooth experience for us. The room was barely cleaned. Generally it wasn't a good experience for us.
Very Impressed!
When I first pulled up, I wasn't sure what to think. From the outside, it was not overly impressive. But the lady who checked me in was great. The place was dated, but very clean. My room was excellent and so was the bed. The breakfast was great as well. I will definitely stay again.
Great hospitality
The lady at the front desk at check out was so amazing!!! I wanted to stay longer because of her hospitality!
Lots of restaurants and shopping in the area. Clean rooms, great location.
Nice stay for your budget
Incredibly nice staff! We stayed one night and every staff member I interacted with was wonderful. Good breakfast in the morning. Very pet friendly as well.