Clean room, convenient location, good AC, good blackout curtains, great little kitxhen in the room. Ice maker in the room is super loud and obnoxious, but otherwise a great stay!
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酒店回复: Dear Lori, We’re glad to hear you enjoyed the comfort of your room and the convenience of the location. At Extended Stay America, we take pride in offering a pleasant environment with thoughtful amenities. Your kind feedback about the kitchen and other features means a lot to us. We also appreciate your note about the ice maker, and we’ll take it into consideration. We look forward to welcoming you again for another enjoyable stay.Sincerely,Hotel Management
2.0分
家庭亲子
This property was unkempt, dirty and very noisy. The beds were not comfortable and it was hard to sleep.
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酒店回复: Dear Jennifer, Thank you for reviewing our hotel. We regret that your visit did not provide the comfort and rest you were expecting, and we understand how frustrating it must have been to encounter noise disturbances and conditions that fell short of your standards. We recognize the importance of a clean, peaceful environment and a restful night’s sleep. Please know your comments are being taken seriously as we work on improvements. We hope you will consider giving us another opportunity to provide you with a more positive and refreshing experience in the future.Sincerely,Hotel Management
5.0分
其他
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Excellent hotel!
Everything was clean and crisply set up. Service was overall excellent. Staff was knowledgeable and professionally efficient. Would definitely recommend staying here
5.0分
商务出差
The staff was friendly and helpful. The hotel was beautiful and clean. No complaints. Wish we would have stayed longer!
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酒店回复: Dear Jilianne, Thank you for sharing your excellent review of Extended Stay America! We are delighted to know you enjoyed the warm hospitality from our associates, the well-maintained environment, and the beauty of our property. It’s great to hear your stay was positive, and we’d love to welcome you back for a more extended visit next time.Sincerely,Hotel Management
4.0分
其他
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Parking lot smelled of rotting flesh, I’m not sure if it was the dumpster or something in the back of a car, it was super bad, staff at check in was friendly, room was ok, but I wasn’t expecting much at the price point, bath tub was dirty with mildew on the tub drain, I had to scrub it off so I could take a bath, the bed was ok, but the pillows were super flat. Kitchen had 0 items in it, you have to ask for everything at the front.
Breakfast was grab & go granola, oatmeal, muffins.
Again for the price it was ok.
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酒店回复: We apologize and hope to see you again in the future. We are working to fix the problems.
5.0分
其他
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Good Value
Looking for a low priced value hotel on a longer trip. Typically, on these types of trip stays look for a good breakfast and pay a bit more. However, service and other accommodations were on par with those hotels. Would stay here again.
酒店回复: Thank you.
3.0分
其他
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We found staff super pleasant and had a wonderful first day. Second day dealt with 2 roaches in the room. So in all fairness I would have to say that bugs can come in via people's luggage or even from places next door so if the motel can do some maintenance extermination we would rate this a great hotel. Other than the two bugs, the rooms were clean, beds comfy, staff great and definitely fair prices
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酒店回复: Dear James, Thank you for your thoughtful and balanced feedback. We are glad to note the positive aspects of your stay. However, we do understand how unsettling it can be to encounter pests, and we appreciate your fairness in recognizing that such issues can sometimes occur unintentionally. We will share your comments with our housekeeping team to ensure that we consistently meet the highest standards of cleanliness. Furthermore, we’ll contact our pest control provider to ensure they take all necessary precautions to prevent future issues. Your comments are important, as they help us continue to improve our services. We look forward to welcoming you back for an even more comfortable experience in the future.Sincerely,Hotel Management
5.0分
其他
Homeward bound
Quick overnight stay, easy in and a restaurant across the street. Nice room.
5.0分
其他
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Great value for a studio suite
Just as I have had mostly good experiences during extended stays at other Extended Stay America properties in years past, my recent single-night stay at this location was quite satisfactory and provided a great value for the money. The room was ample, with a kitchenette that included an apartment-size refrigerator and freezer, as well as a 2-burner electric cooktop and a microwave oven. It even had a dishwasher, like at pricier extended-stay hotels like Residence Inn and Homewood Suites! Had I been making an extended stay, I would have requested dishes, silverware, cookware, etc., which were available on request but not kept in the room on an ongoing basis.
The bed was comfortable and the bath met my expectations, except that the sink had a very slow drain, which backed up any time I used it, not just when I deployed the stopper to shave in the morning. I brought the issue to the staff's attention, but it was Saturday morning then, and the maintenance personnel would not be on duty again until Monday, two days after my departure. Nevertheless, I subsequently received word that a work order had been submitted, as I suggested.
The "grab and go" breakfast provided a quite limited range of offerings, which were adequate for one morning but would be less so for extended stays, in which circumstance buying groceries and eating breakfast in one's room would be more satisfactory.
In summary, I was quite satisfied overall by my experience during this stay.
4.0分
其他
Nice clean very economical hotel. Longer stays would be a great place to stay with stove top frig and microwave
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酒店回复: Dear Billy, Thank you for your thoughtful feedback. We are delighted to learn that you found our accommodations to be immaculate and that the in-room amenities contributed to your comfort during your stay. We look forward to the opportunity to welcome you back to Extended Stay America in the future.SincerelyHotel Management
Clean room, convenient location, good AC, good blackout curtains, great little kitxhen in the room. Ice maker in the room is super loud and obnoxious, but otherwise a great stay!
This property was unkempt, dirty and very noisy. The beds were not comfortable and it was hard to sleep.
Excellent hotel!
Everything was clean and crisply set up. Service was overall excellent. Staff was knowledgeable and professionally efficient. Would definitely recommend staying here
The staff was friendly and helpful. The hotel was beautiful and clean. No complaints. Wish we would have stayed longer!
Parking lot smelled of rotting flesh, I’m not sure if it was the dumpster or something in the back of a car, it was super bad, staff at check in was friendly, room was ok, but I wasn’t expecting much at the price point, bath tub was dirty with mildew on the tub drain, I had to scrub it off so I could take a bath, the bed was ok, but the pillows were super flat. Kitchen had 0 items in it, you have to ask for everything at the front.
Breakfast was grab & go granola, oatmeal, muffins.
Again for the price it was ok.
Good Value
Looking for a low priced value hotel on a longer trip. Typically, on these types of trip stays look for a good breakfast and pay a bit more. However, service and other accommodations were on par with those hotels. Would stay here again.
We found staff super pleasant and had a wonderful first day. Second day dealt with 2 roaches in the room. So in all fairness I would have to say that bugs can come in via people's luggage or even from places next door so if the motel can do some maintenance extermination we would rate this a great hotel. Other than the two bugs, the rooms were clean, beds comfy, staff great and definitely fair prices
Homeward bound
Quick overnight stay, easy in and a restaurant across the street. Nice room.
Great value for a studio suite
Just as I have had mostly good experiences during extended stays at other Extended Stay America properties in years past, my recent single-night stay at this location was quite satisfactory and provided a great value for the money. The room was ample, with a kitchenette that included an apartment-size refrigerator and freezer, as well as a 2-burner electric cooktop and a microwave oven. It even had a dishwasher, like at pricier extended-stay hotels like Residence Inn and Homewood Suites! Had I been making an extended stay, I would have requested dishes, silverware, cookware, etc., which were available on request but not kept in the room on an ongoing basis.
The bed was comfortable and the bath met my expectations, except that the sink had a very slow drain, which backed up any time I used it, not just when I deployed the stopper to shave in the morning. I brought the issue to the staff's attention, but it was Saturday morning then, and the maintenance personnel would not be on duty again until Monday, two days after my departure. Nevertheless, I subsequently received word that a work order had been submitted, as I suggested.
The "grab and go" breakfast provided a quite limited range of offerings, which were adequate for one morning but would be less so for extended stays, in which circumstance buying groceries and eating breakfast in one's room would be more satisfactory.
In summary, I was quite satisfied overall by my experience during this stay.
Nice clean very economical hotel. Longer stays would be a great place to stay with stove top frig and microwave