我们去的时候天气有点凉,所以我们没能享受游泳池,但它看起来不错,而且位于远离街道的私人区域。一切都很干净,早餐也没有用完。我们唯一能听到的噪音是其他客人在我们门外的走廊里的声音。我们的房间里有一台小冰箱和微波炉,还有一台 K 杯咖啡机。所以我们可以放些零食!电视上有很多频道可以看,大堂里有热咖啡。床很舒服,窗户上有遮光帘。
3.0分
其他
原文
翻译提供方:Google
还不错。房间有点脏,不符合我的标准。位置不太适合步行,但这不是假日酒店的错。
5.0分
其他
原文
翻译提供方:Google
没有评论
酒店回复: Thank you for your review and loyalty!
5.0分
其他
The rooms were remodeled and very clean. There was still construction in the lobby but it was not an issue.
2.0分
其他
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There was loud construction going on the whole time. Workers vehicles and boxes of furniture were blocking all parking spaces near the building. Very un-restful stay!! Very disappointed!!!
1.0分
其他
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Worst Room Ever at a Holiday Inn Express- Fairhope
Our room was old and had been remodeled fine, however, the door to bathroom was dirty and stained : SHOWER HEAD WAS MOLDED, GREEN, Dirty looked like it had never been cleaned ; we had to Purchase cleaner and scrub it with a toothbrush to simply shower quickly and hope we did not get bacterial infection ! Unacceptable!
The furniture did not fit the spaces and mismatched! Construction was okay but No parking!: pictures online are not accurate and should be removed! We should have asked for a refund! We expected better in Fairhope! Our son live here and he have visited for years and this was the worst place we have ever stayed! You should refund us and or offer a resolution of free nights somewhere else! We have and will tell everyone to Never go there! And for the record we stay at Holiday inns a good bit and usually love their beds, this one the Siri ga we so broken we could not sleep due to the squeaky sounds !
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酒店回复: Hi, hey now! Let me first apologize because I had no idea we had a guest with us that felt this way about staying at our hotel, It upsets me seeing the level of disappointment, had I known you experienced any one of these issues I would have personally did everything in my power to make your stay as comfortable as possible, as we strive for excellence, now yes we're under renovation so I know that's added stress but hey, you got to give us another chance! Honestly, let me help find you a room suited to your needs with all the new updates, all you have to do is come back! And ask for me directly. And as always, thank you for your loyalty!Sincerely, Crystal General Manager
2.0分
其他
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The toilet kept getting clogged even if it was just a little bit of tissue paper. Also, there was some blood on the sheets when we pulled down the comforter to sleep.
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酒店回复: Let me apologize for your stay not being up to expectations, let me thank you for your loyalty and review so we might better coach our team, and please come back to see us, you may contact me directly,Sincerely,CrystalGeneral Manager
房间宽敞舒适,带有独立的休息区,配备了迷你冰箱、微波炉和餐桌。浴室的浴缸超大,非常棒。床单品质一流,睡起来很舒服。
杰出的
房间有异味。客房服务人员打扫完房间后忘了插上电源。房间整天敞开着,任何人都可以进出。幸运的是,东西没被偷。我们告诉了经理。他道了歉,但仅此而已。
我们去的时候天气有点凉,所以我们没能享受游泳池,但它看起来不错,而且位于远离街道的私人区域。一切都很干净,早餐也没有用完。我们唯一能听到的噪音是其他客人在我们门外的走廊里的声音。我们的房间里有一台小冰箱和微波炉,还有一台 K 杯咖啡机。所以我们可以放些零食!电视上有很多频道可以看,大堂里有热咖啡。床很舒服,窗户上有遮光帘。
还不错。房间有点脏,不符合我的标准。位置不太适合步行,但这不是假日酒店的错。
没有评论
The rooms were remodeled and very clean. There was still construction in the lobby but it was not an issue.
There was loud construction going on the whole time. Workers vehicles and boxes of furniture were blocking all parking spaces near the building. Very un-restful stay!! Very disappointed!!!
Worst Room Ever at a Holiday Inn Express- Fairhope
Our room was old and had been remodeled fine, however, the door to bathroom was dirty and stained : SHOWER HEAD WAS MOLDED, GREEN, Dirty looked like it had never been cleaned ; we had to Purchase cleaner and scrub it with a toothbrush to simply shower quickly and hope we did not get bacterial infection ! Unacceptable!
The furniture did not fit the spaces and mismatched! Construction was okay but No parking!: pictures online are not accurate and should be removed! We should have asked for a refund! We expected better in Fairhope! Our son live here and he have visited for years and this was the worst place we have ever stayed! You should refund us and or offer a resolution of free nights somewhere else! We have and will tell everyone to Never go there! And for the record we stay at Holiday inns a good bit and usually love their beds, this one the Siri ga we so broken we could not sleep due to the squeaky sounds !
The toilet kept getting clogged even if it was just a little bit of tissue paper. Also, there was some blood on the sheets when we pulled down the comforter to sleep.