酒店回复: Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.
5.0分
商务出差
原文
翻译提供方：Google
这家酒店很棒，接待人员非常友好，而且干净。
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酒店回复: Dear Guest,Thank you for your kind feedback! We're glad you enjoyed your stay and found our staff friendly and the hotel clean. We look forward to welcoming you back.
5.0分
商务出差
原文
翻译提供方：Google
非常干净和舒适
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酒店回复: Dear Guest,Thank you for your feedback! We're glad you found your stay clean and pleasant. We look forward to hosting you again.
5.0分
商务出差
原文
翻译提供方：Google
非常好
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酒店回复: Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
5.0分
其他
原文
翻译提供方：Google
很干净
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酒店回复: Thank you for the review. We appreciate your business.We look forward to your next stay with us.
2.0分
家庭亲子
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The property looks run down from the outside. Front desk staff was very nice and accommodating however our room had some concerns. The bed sheets had hair, the bed skirts were stained and the bed was not made up neatly, was wrinkly. The sofa was old and had stains. One of the phones weren’t working. There were no other rooms available and the cleaning staff already left for the day so we decided to leave.
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酒店回复: Dear Guest,Thank you for your feedback. We apologize for the issues you encountered during your stay. Please know that the property is currently undergoing renovations to improve the overall experience. We appreciate your understanding, and we’ll make sure to address the concerns you raised with the team. We hope to welcome you back in the future for a more pleasant stay.
5.0分
其他
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Undergoing renovations but the staff is super friendly and accommodating.
The bed was super comfortable as were the pillows.
I have zero complaints. It was a great overnight stay.
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酒店回复: Dear Guest,Thank you for your positive feedback! We're so glad to hear you had a comfortable stay, enjoyed the bed and pillows, and found the staff friendly and accommodating. We appreciate your understanding during our renovations and hope to welcome you back soon!
5.0分
其他
Delicious fresh made by the cup coffee, nice breakfast, very clean, rooms nicely decorated, nice walk-in shower, friendly front desk personal.
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酒店回复: Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear you enjoyed the fresh coffee, breakfast, clean rooms, and the walk-in shower. It's also great to know that our front desk staff made a positive impression. We hope to welcome you back for another fantastic stay!
4.0分
商务出差
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Convenient hotel in Plant City.
Friendly staff and front desk check in. Property is a bit older with noticeable wear and tear but it is in the process of remodeling. It should be really nice when finished. Although the condition might be a bit worn currently, the rooms, lobby, and breakfast were kept very clean by the maids.
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酒店回复: Dear guest,Thank you for your thoughtful feedback! We’re glad to hear that the staff made a positive impression and that you noticed the cleanliness of the rooms, lobby, and breakfast area. We’re excited about the remodelling process and appreciate your patience as we work to improve the property. We hope to welcome you back once the renovations are complete!
4.0分
其他
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Amazing staff, good option in PC
The place was under construction, but communication about the construction was good. I thought the accommodations were clean and comfortable. My niece loved the breakfast (biscuits and gravy). The large fridge was a surprise! More than anything, the staff was probably the kindest that I have met anywhere--and in much higher-end hotels. They were worth the stay.
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酒店回复: Dear Guest,Thank you for your wonderful feedback! We're glad to hear that, despite the construction, you found the accommodations clean and comfortable. It's great that your niece enjoyed the breakfast and that the large fridge was a pleasant surprise. We're especially happy to hear our staff made such a positive impression—they truly appreciate your kind words. We look forward to welcoming you back for another great stay!
勉强算得上平均水平
房间很旧，需要好好翻新一下。
这家酒店很棒，接待人员非常友好，而且干净。
非常干净和舒适
非常好
很干净
The property looks run down from the outside. Front desk staff was very nice and accommodating however our room had some concerns. The bed sheets had hair, the bed skirts were stained and the bed was not made up neatly, was wrinkly. The sofa was old and had stains. One of the phones weren’t working. There were no other rooms available and the cleaning staff already left for the day so we decided to leave.
Undergoing renovations but the staff is super friendly and accommodating.
The bed was super comfortable as were the pillows.
I have zero complaints. It was a great overnight stay.
Delicious fresh made by the cup coffee, nice breakfast, very clean, rooms nicely decorated, nice walk-in shower, friendly front desk personal.
Convenient hotel in Plant City.
Friendly staff and front desk check in. Property is a bit older with noticeable wear and tear but it is in the process of remodeling. It should be really nice when finished. Although the condition might be a bit worn currently, the rooms, lobby, and breakfast were kept very clean by the maids.
Amazing staff, good option in PC
The place was under construction, but communication about the construction was good. I thought the accommodations were clean and comfortable. My niece loved the breakfast (biscuits and gravy). The large fridge was a surprise! More than anything, the staff was probably the kindest that I have met anywhere--and in much higher-end hotels. They were worth the stay.