酒店回复: Dear Valued Guest,Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I understand that needs change, especially when traveling with your family, and one of the most important things can be food options on site. We apologize that our offerings weren't quite what you were hoping for. Luckily, Marriott has many brands that cater to every type of guests and include properties such as Springhill Suites, Towneplace Suites, Residence Inns, and Fairfield Inns that include breakfast in their stays.I hope you choose to stay with us again if your travels bring you back to the area for other types of travels.
酒店回复: Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay especially regarding our staff members at the front desk! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Additionally, I would like to let you know that we are in the process of organizing updates to our property so that we can best serve our guests.Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
酒店回复: Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay! It is always encouraging to see positive feedback, particularly when it comes from those who matter the most – you!Once again, I appreciate you taking the time to share your feedback! We hope to welcome you again soon.
酒店回复: Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay! It is always encouraging to see feedback, particularly when it comes from those who matter the most – you! We are happy to hear that we met all expectations when it came to our staff and amenities but feel short on the cleanliness of our public space with salt being brought in from outdoors.Once again, I appreciate you taking the time to share your feedback! We hope to welcome you again soon.
酒店回复: Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to see feedback, particularly when it comes from those who matter the most – you! We apologize for not meeting the cleanliness expecations that we set for ourselves as well as our guests.Once again, I appreciate you taking the time to share your feedback! We hope to welcome you again soon.
4.0分
家庭亲子
原文
翻译提供方：Google
位置很好。我和家人一起住在这里参加棒球锦标赛。房间干净整洁。
展开
酒店回复: Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay! It is always encouraging to see positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback! We hope to welcome you again soon.
我们是为日食而来的。我们在酒店的露台上观看了日食。我们还免费获得了一份开胃酒，非常不错。酒店位置很好，餐厅也很美味。谢谢你们给我们带来了一个愉快的假期。
为了看日食来的，这是当晚少数几家没有哄抬价格的酒店之一。酒店干净、安静，位置也很好。酒店后面有一条不错的步道，适合早上慢跑。
希望这些酒店能提供免费的简餐早餐，而不是非得买餐厅里的那些饭菜。
非常干净，很棒的酒店。
装腔作势，不适合家庭入住
这家酒店对商务旅客或经济条件较好的人来说还不错，但不适合普通家庭。酒店地处市中心，交通繁忙。附近的商场也比较高端。对于预算有限的家庭旅客来说，这家酒店不太方便。
我非常失望，入住时竟然没有人告诉我早餐不免费。早餐要到7点才开始，比我们的行程晚了。我们等到早餐开始才发现，早餐要每人24美元。而且食物和其他酒店竞争对手的免费早餐一模一样，几乎一模一样。这家酒店有点装腔作势，不合我的口味，食物简朴，服务员打扮得花枝招展，我得给小费才能送橙汁给我。我们当时没时间更改计划。
Wi-Fi也不是免费的，用我的热点上网，而不是9.95美元。为了成为一家高档酒店，酒店本来可以不收取这些“小钱”的。
我不喜欢没有额外的洗手池可以准备。这对于一个家庭来说很重要，尤其是作为一个十几岁男孩的妈妈，他们需要自己的空间。孩子们上厕所的时候，我只能在沙发边吹干头发、拉直头发。镜子附近甚至没有插座可以解决这个问题。
作为一个普通的妈妈，我再也不会住这里了。
非常靠近购物和餐厅
前台工作人员非常高效和友好——这正是你想要的！
房间开始显露出它们的年龄，需要翻新。没什么大不了的，但是小桌子因使用而出现缺口和裂缝；门周围的装饰从门本身脱落；浴室镜子上的灯不亮。同样，不是很糟糕，但每晚 259 美元有点令人惊讶。
一定会再住在这里。
北万豪酒店是一家漂亮的酒店！从我走进来，每个人都非常友好、热情好客，而且乐于助人。我的房间干净清新，床就像云朵一样！食物绝对美味丰盛。因为你去了天堂，所以请你
符合预期
符合所有预期：设施、专业性和舒适度。然而，进出电梯和走廊时地板仍然很脏。似乎没有人清扫从停车场带进来的盐。除此之外，我们对住宿感到满意。
还可以。我期望房间能更干净，价格也更合适。浴室地板本来可以更干净。床很舒服，即使靠近高速公路也很安静。
位置很好。我和家人一起住在这里参加棒球锦标赛。房间干净整洁。
你好。我和家人于 2024 年 6 月 18 日住在这里。房间很漂亮，景色令人惊叹。我们甚至把窗帘拉开，可以看到湖景。我丈夫拉开被子，当他把它举到灯光下时，我倒吸了一口凉气。被子下面的黑点非常令人不安。我丈夫说可能是被子里的羽毛，但不管怎样，它让我整晚都很不安。我几乎没睡。我把我们从家里带来的毯子盖在皮肤上，保护我免受未知事物的伤害。万豪是一家千万富翁公司，需要在床上用品上投入更多资金。没有理由对此视而不见。我也拍了照片。第二天早上，我醒来时发现一只巨大的蝎子状虫子，我用杯子把它困住了。我们向 6 月 18 日的工作人员报告了问题，并向他们展示了照片，他们道了歉，并提供了茶点。我们可能不会再住在这里了。