Very nice large and clean room. The only negative was water pressure was not good. Breakfast was wonderful! And coffee - ground bean - fabulous!!
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酒店回复: Thank you for the 10/10 review! We’re delighted to hear you enjoyed your spacious and clean room, as well as our breakfast and fresh-ground coffee — it’s always a guest favorite! We appreciate you mentioning the water pressure as well. We'll be sure to take a closer look to ensure everything is functioning at its best. We’re grateful for your kind words and hope to welcome you back again soon!
5.0分
其他
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5 star staff
Nicest and very professional staff. Was impressed with everyone i talked to, including front desk, cleaning, and breakfast. Nina was great to talk to.
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酒店回复: Dear Harold,Thank you for the perfect 10/10 review! We’re thrilled to hear that our team made such a great impression on you. From the front desk to housekeeping to breakfast, it means so much to know that every interaction stood out. We’ll be sure to pass along your kind words to Nina. She’ll be delighted to hear she helped make your stay memorable. We look forward to welcoming you back again soon!
5.0分
其他
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Enjoy
We have stayed here before. Really like that they don’t allow animals. I understand that many Veterans need support animals however, I don't think any other pets should be allowed. There are individuals that are allergic to dogs and cats so so they have to suffer.
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酒店回复: Dear Jade,Thank you for your continued loyalty and for sharing your 10/10 review. We truly appreciate you choosing to stay with us again. We’re glad to hear that our pet-free environment contributes to a comfortable visit for you.While our hotel does not allow non-service animals, we do comply with ADA regulations and welcome registered service animals as required by law. We do our best to maintain high cleanliness and allergen standards so that all guests can enjoy a safe and pleasant stay.Thank you again for your thoughtful feedback, and we look forward to welcoming you back on your next visit.
1.0分
商务出差
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When I got to the room late on Friday evening, the room had a very bad odor. Just a musty smell. As I situated the pillows on the bed I noticed that one pillow smelled particularly bad so I just tossed in on the floor. The next morning I stopped by the front desk and made them aware of the issue and was told that they would make a note to have the pillow removed. Well when I got back to the room that evening the pillow was right back on the bed. So this time I took it down to the front desk and asked them for a new one. But it was like the pillow had gotten wet and soured.
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酒店回复: Thank you for sharing your experience with us. I sincerely apologize for the musty odor you encountered in your room and, in particular, the issue with the pillow. That is not the standard we aim to provide, and I regret that the matter was not resolved after you first reported it.I appreciate you bringing the pillow directly to the desk the second time so we could replace it, but it should have been addressed properly at the start. Please know I will be reviewing this with our housekeeping team to ensure items in need of removal are taken care of immediately so this does not happen again.Your feedback is very important to us, and I truly hope you’ll consider giving us another chance to provide the fresh, comfortable stay you deserve.
3.0分
家庭亲子
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The odor from the carpet in the bedroom was unpleasant; however, aside from this, everything else was satisfactory. As my stay was only for one night, I chose to overlook the issue. In the future, I will likely reserve accommodations at the other hotel in Perry when visiting my daughter for college.
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酒店回复: Dear Marquita,Thank you for sharing your feedback. We’re glad to hear that most aspects of your stay were satisfactory, but we’re truly sorry about the unpleasant carpet odor you experienced. This is not the standard we aim to provide, and we will address this with our housekeeping and maintenance teams right away.We value your comments and hope we might have another opportunity in the future to provide a fresher and more comfortable stay.
5.0分
商务出差
This room was much cleaner and larger than I expected. What a great value.
5.0分
其他
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Great for family vacation
Very polite front desk representative. Room was clean and spacious. Amenities were great so I didn’t have to take everything out of my luggage. Super helpful! Breakfast included was our deciding factor for staying
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酒店回复: Thank you for choosing the Holiday Inn Express and Suites of Perry, GA. We look forward to your future stays with us.
5.0分
其他
Great room. Excellent care by the staff; very attentive and helpful. Lindo made the check in process seamless and efficient.
4.0分
家庭亲子
I would never stay at this hotel without being on the top floor. I have never stayed in a hotel where could hear everything above me and next to me.
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酒店回复: Thank you for choosing the Holiday Inn Express and Suites of Perry, GA. I am so sorry that you experienced noisy neighbors while staying with us! I know that it can be frustrating to not get the peaceful rest expected. We hope that you stay with us again in the future and that we can exceed your expectations.
酒店出入方便，干净整洁，服务很好，早餐丰盛，下次还会选择这个酒店
Very nice large and clean room. The only negative was water pressure was not good. Breakfast was wonderful! And coffee - ground bean - fabulous!!
5 star staff
Nicest and very professional staff. Was impressed with everyone i talked to, including front desk, cleaning, and breakfast. Nina was great to talk to.
Enjoy
We have stayed here before. Really like that they don’t allow animals. I understand that many Veterans need support animals however, I don't think any other pets should be allowed. There are individuals that are allergic to dogs and cats so so they have to suffer.
When I got to the room late on Friday evening, the room had a very bad odor. Just a musty smell. As I situated the pillows on the bed I noticed that one pillow smelled particularly bad so I just tossed in on the floor. The next morning I stopped by the front desk and made them aware of the issue and was told that they would make a note to have the pillow removed. Well when I got back to the room that evening the pillow was right back on the bed. So this time I took it down to the front desk and asked them for a new one. But it was like the pillow had gotten wet and soured.
The odor from the carpet in the bedroom was unpleasant; however, aside from this, everything else was satisfactory. As my stay was only for one night, I chose to overlook the issue. In the future, I will likely reserve accommodations at the other hotel in Perry when visiting my daughter for college.
This room was much cleaner and larger than I expected. What a great value.
Great for family vacation
Very polite front desk representative. Room was clean and spacious. Amenities were great so I didn’t have to take everything out of my luggage. Super helpful! Breakfast included was our deciding factor for staying
Great room. Excellent care by the staff; very attentive and helpful. Lindo made the check in process seamless and efficient.
I would never stay at this hotel without being on the top floor. I have never stayed in a hotel where could hear everything above me and next to me.