We stayed two nights for a family visit at Thanksgiving. The room and bathroom were spotless and the beds were very comfortable. We wished that there had been a grab bar in the shower (for those of us of a certain age!) and there were no towel racks by the sink or shower. therefore the overall Good rather than Excellent rating. Other than that, we really liked the property and would stay there again.
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酒店回复: Thank you so much for sharing your experience with us. We’re delighted to hear that your room was spotless, the beds were comfortable, and that you enjoyed your Thanksgiving visit with family. Your feedback about the shower grab bar and towel racks is incredibly helpful, and we truly appreciate you taking the time to let us know what would’ve made your stay even better. It means a lot that you enjoyed the property overall and would stay with us again. We look forward to welcoming you back whenever your travels bring you our way.Best Regards, General Manager
5.0分
家庭亲子
The room and facility were all very clean and well kept. Our room was cleaned daily. The staff was friendly and helpful. I would stay here again.
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酒店回复: Thank you so much for your kind words and for staying here at Marriott Philadelphia West. We're glad our team's friendly service and our comfortable, clean rooms were just what you needed for a relaxing experience. We'll share your appreciation with our team, and we look forward to seeing you again soon. Best Regards, General Manager
4.0分
其他
Would absolutely recommend. Clean, friendly staff, nice indoor pool and hot tub. Great room for the $$$
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酒店回复: Thank you for your wonderful review. It is great to know that you enjoyed a clean and comfortable stay, with our friendly team members and relaxing amenities like the indoor pool and hot tub. Hearing that you would recommend us to your fellow travelers means a great deal, and we are delighted you found such excellent value in your visit. Take care, and we look forward to welcoming you back again soon!Best Regards,General Manager
5.0分
其他
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Staff were very nice, check in was under 5 minutes, the room was phenomenal! No complaints. Clean, cute, the shower was beautiful. Definitely a comfortable night. Would definitely book again
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酒店回复: We're so happy to hear that you had such a great stay with us! We want you to feel welcomed from the moment you arrive, and it's wonderful that everything from our well-appointed rooms to our attentive service made your time with us worthwhile. Thanks for staying with us, and we’d love to have you back anytime! Best Regards, General Manager
5.0分
其他
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Everything was wonderful about my stay from the check in process, to the clean room, accommodating staff and the pool. Great location too, close to the mall. We will be back!
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酒店回复: Thank you for choosing to stay with Marriott Philadelphia West and for taking the time to leave a review. I’m so happy to hear you found your room clean and comfortable and that our team took good care of you. It’s also great to know you were able to enjoy the pool and take advantage of our convenient location. We truly appreciate your kind words and can’t wait to welcome you back!Best Regards, General Manager
5.0分
其他
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Wonderful experience in every way
Our bed was very comfortable, the shower pressure was amazing, room was cleaned every day but the star of the show was the staff- whether they were escorting us to the interior stairs so we could get some exercise in or making sure we had everything we needed they were always friendly and helpful even while they were handling large wedding events
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酒店回复: Dear William,Thank you for the kind words about your stay at Marriott Philadelphia West. It sounds like your comfortable accommodations and our attentive team made your stay the best it could have been! We pride ourselves on our amazing service, and we will be sure our team hears your lovely compliments. We are glad that you were well attended to during your stay, and we hope to see you again in the future!Best Regards, Bradley Nuss General Manager
5.0分
其他
Hot tub not working as advertised on line. I only came here for the hot tub. Totally disappointed
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酒店回复: Dear Phyllis,Thank you for staying with us. We regret the temporary closure of our whirlpool and understand how that impacted your stay. We hope you will consider returning for an even better stay next time.Best Regards, Bradley Nuss General Manager
因为开会来这里住，但这个价格，房间也太脏太吵了，一无是处。暖气风扇的噪音特别大，房间里的冰箱制冷也不行。
不用了
空调非常吵，开机和关机时声音很大。完全影响睡眠。百叶窗关不上，光线透进来。冰箱漏水，地板湿了。固定件挂在墙上。门螺丝松了。不用了。
我们要求住在顶楼，以避免经常遇到的噪音。他说没有空房间，但我们推断我们是昨天住在这里的 10 位客户之一。这家酒店有 200 个房间。
房间闻起来有点难闻，玻璃四周都很脏
We stayed two nights for a family visit at Thanksgiving. The room and bathroom were spotless and the beds were very comfortable. We wished that there had been a grab bar in the shower (for those of us of a certain age!) and there were no towel racks by the sink or shower. therefore the overall Good rather than Excellent rating. Other than that, we really liked the property and would stay there again.
The room and facility were all very clean and well kept. Our room was cleaned daily. The staff was friendly and helpful. I would stay here again.
Would absolutely recommend. Clean, friendly staff, nice indoor pool and hot tub. Great room for the $$$
Staff were very nice, check in was under 5 minutes, the room was phenomenal! No complaints. Clean, cute, the shower was beautiful. Definitely a comfortable night. Would definitely book again
Everything was wonderful about my stay from the check in process, to the clean room, accommodating staff and the pool. Great location too, close to the mall. We will be back!
Wonderful experience in every way
Our bed was very comfortable, the shower pressure was amazing, room was cleaned every day but the star of the show was the staff- whether they were escorting us to the interior stairs so we could get some exercise in or making sure we had everything we needed they were always friendly and helpful even while they were handling large wedding events
Hot tub not working as advertised on line. I only came here for the hot tub. Totally disappointed