酒店回复: We apologize that we didn't meet your expectations.Thank you for your feedback.
1.0分
商务出差
原文
翻译提供方：Google
南卡罗来纳州奥兰治堡
房间气味难闻。我们给了一间残疾人专用房间，但并没有要求，而且任何残疾人都无法进入。
房间破旧不堪，维护不善。
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酒店回复: We apologize that we did not exceed your expectations. We are working diligently to correct any issues. Thank you for your feedback.
1.0分
其他
原文
翻译提供方：Google
需要翻新
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酒店回复: good morning Marc I would like to apologize for your stay not being a pleasant one. I hope you give us another opportunity to show you different next time you visit. Your feedback is appreciated and we wish you and your family happy holidays.
1.0分
其他
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Awful hotel and room. Dirty. Room temperature set to 41 degrees when entering. Remote had no barriers. They jacked up the price to $500 a night during university homecoming. Fridge rusty and molded. Doors dirty, entrance dirty. This hotel should have zero starts in rating.
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酒店回复: Thank you for your feedback. We are disappointed that we did not meet your expectations.
5.0分
商务出差
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Would recommend
Repeat guest! Stayed for 9 nights. Hotel is quiet, clean comfortable and staff are very accommodating. It’s where I stay when I travel to Sherwood.
酒店回复: Thank you for your feedback.
5.0分
家庭亲子
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We just needed 1 night to visit the nearby national park. Price was right and hotel was easy to find right off the interstate. Room was clean and didn’t smell. Beds were comfortable.
酒店回复: Thank you for your feedback
5.0分
家庭亲子
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Wish this hotel was in every city we ever need to stay in! Staff was super friendly when we checked in. We reserved a king with sofa bed, didn't need the sofa bed but all that was left with king bed. The room was HUGE and well appointed. Very clean and the shower had great water pressure.
Breakfast had a lot of choices, not just a cold cereal and milk place.
We enjoyed our stay and price was reasonable for all this.
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酒店回复: Thank you for your feedback. We are glad you enjoyed your stay with us.
3.0分
其他
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Nice breakfast but hotel needs to be renovated
Hôtel Mendes to be renovated . Smelly room with soft mattress . Pool area was dirty and pool smell of chrorine was excessive . Breakfast was ok
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酒店回复: We are sorry you experienced this at the hotel. I hope this does not prevent you from giving us another chance to provide you with a good experience.
4.0分
其他
Everything was great, except we wanted to get in the pool and it was closed for maintenance all weekend, so no dip in the pool.
2.0分
情侣出游
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The air conditioner vents in our room were filthy. My husband and I both developed coughs from it. I had to wipe all the dirt out with a washcloth which I showed the front desk. The door had rust around the frame and our toilet ran constantly. Overall the hotel seemed old and in need of a freshening up.
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酒店回复: We are sorry you experienced this at our facility. If you would like, please contact us so we may discuss this with you.
房间不是很干净，浴室的清洁程度低于普通智选假日酒店的平均水平。房间很吵，你可以听到楼上有人走来走去的声音……这很奇怪。我们在网上预订了这家酒店，因为这里有游泳池，但不幸的是游泳池已经关闭了。我们入住期间的亮点是友好的工作人员和美味的早餐。
南卡罗来纳州奥兰治堡
房间气味难闻。我们给了一间残疾人专用房间，但并没有要求，而且任何残疾人都无法进入。
房间破旧不堪，维护不善。
需要翻新
Awful hotel and room. Dirty. Room temperature set to 41 degrees when entering. Remote had no barriers. They jacked up the price to $500 a night during university homecoming. Fridge rusty and molded. Doors dirty, entrance dirty. This hotel should have zero starts in rating.
Would recommend
Repeat guest! Stayed for 9 nights. Hotel is quiet, clean comfortable and staff are very accommodating. It’s where I stay when I travel to Sherwood.
We just needed 1 night to visit the nearby national park. Price was right and hotel was easy to find right off the interstate. Room was clean and didn’t smell. Beds were comfortable.
Wish this hotel was in every city we ever need to stay in! Staff was super friendly when we checked in. We reserved a king with sofa bed, didn't need the sofa bed but all that was left with king bed. The room was HUGE and well appointed. Very clean and the shower had great water pressure.
Breakfast had a lot of choices, not just a cold cereal and milk place.
We enjoyed our stay and price was reasonable for all this.
Nice breakfast but hotel needs to be renovated
Hôtel Mendes to be renovated . Smelly room with soft mattress . Pool area was dirty and pool smell of chrorine was excessive . Breakfast was ok
Everything was great, except we wanted to get in the pool and it was closed for maintenance all weekend, so no dip in the pool.
The air conditioner vents in our room were filthy. My husband and I both developed coughs from it. I had to wipe all the dirt out with a washcloth which I showed the front desk. The door had rust around the frame and our toilet ran constantly. Overall the hotel seemed old and in need of a freshening up.