酒店回复: Thank you for completing our online survey. We are sorry to hear that your stay was not a great one. We will use your feedback to improve our quality of service and share your comments with staff, management team and owners.
4.0分
家庭亲子
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Very friendly staff. Our key cards did not work. We had to go to the front desk to get them reprogramed. No problem taken care of. Our room was not thuroly cleaned. For the price i would expect a good cleanong between guest.
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酒店回复: Thank you for completing our online survey regarding your most recent stay. We will share these comments with our staff, management company and owners to ensure you and all our guest receive the best service and quality they deserve.
4.0分
其他
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Nice stay
Breakfast was the usual. Not bad or good. Only spent one night but it was comfortable. Pool was nice. Hot tub jet were a bit strong and could have been hotter
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酒店回复: Thank you for your feedback regarding your stay at the Holiday Inn Express, Lewisburg. We hope to see you again in the future.
5.0分
情侣出游
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Close to historic downtown, staff very friendly and helpful.
Needed to make a necessary run to Walmart which was in the next block. Really liked the breakfast choices.
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酒店回复: Thank you for taking the time to complete our online survey. We are thrilled to hear that you stay with us was a positive one. We certainly hope to see you again in the future if you are ever in our area.
5.0分
其他
Person checking g us in was pleasant and efficient.
I had a problem with my key and she took care of it herself.
We were very pleased with accommodations.
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酒店回复: Thank you for taking the time to complete our online survey regarding your most recent stay. We are thrilled to hear that it was a positive one. We certainly hope to see you again in the future.
2.0分
其他
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Dirty
The property is nice, but our room was dirty. Room was dirty with cup rings on the furniture, dirty spots on sheets, and the room had a musty odor. The AC unit rattled all night. All this happened at the same time a child threw up in the pool (not the properties fault) so we couldn't even swim. There are better Hotels on this same interstate exit.
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酒店回复: Thank you for taking the time to complete our online survey regarding your most recent stay. We apologize for the condition of your room and will share this feedback with our staff, managers and owners to ensure that we provide the best quality of service to you and all our guests. We hope that if you are ever in our area again, you will give us a chance to make your next stay enjoyable and memorable.
2.0分
家庭亲子
Convenient to general shopping and dining.
Beds are extremely soft which makes it bad if you have posture issues or mobility issues.
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酒店回复: Thank you for taking the time to complete our online survey. We will share these comments with our staff, managers and owners to ensure we provide the best quality of service to you and our guests.
5.0分
其他
Very comfortable room. Good breakfast. Nice staff. Clean hotel.
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酒店回复: Thank you for taking the time to complete our online survey regarding your most recent stay. We are thrilled to hear it was a positive one. We hope to see you again in the future.
5.0分
家庭亲子
The door to my room did not lock and the staff said it would be fixed and it never got fixed and I had to request a new room.
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酒店回复: Hi HarleaThank you for your review. We are sorry for the problems your experienced and your feedback will be shared with our maintenance team. We hope to see you again in the future if you are ever in the area.
5.0分
情侣出游
The indoor pool and hot tub were very clean and nice. The room was clean and very comfortable.
非常过时的设施。
Very friendly staff. Our key cards did not work. We had to go to the front desk to get them reprogramed. No problem taken care of. Our room was not thuroly cleaned. For the price i would expect a good cleanong between guest.
Nice stay
Breakfast was the usual. Not bad or good. Only spent one night but it was comfortable. Pool was nice. Hot tub jet were a bit strong and could have been hotter
Close to historic downtown, staff very friendly and helpful.
Needed to make a necessary run to Walmart which was in the next block. Really liked the breakfast choices.
Person checking g us in was pleasant and efficient.
I had a problem with my key and she took care of it herself.
We were very pleased with accommodations.
Dirty
The property is nice, but our room was dirty. Room was dirty with cup rings on the furniture, dirty spots on sheets, and the room had a musty odor. The AC unit rattled all night. All this happened at the same time a child threw up in the pool (not the properties fault) so we couldn't even swim. There are better Hotels on this same interstate exit.
Convenient to general shopping and dining.
Beds are extremely soft which makes it bad if you have posture issues or mobility issues.
Very comfortable room. Good breakfast. Nice staff. Clean hotel.
The door to my room did not lock and the staff said it would be fixed and it never got fixed and I had to request a new room.
The indoor pool and hot tub were very clean and nice. The room was clean and very comfortable.