酒店回复: ¡Gracias por sus amables palabras! Nos alegra saber que disfrutó del ambiente tranquilo y del buen servicio durante su estancia. ¡Esperamos darle la bienvenida pronto!
5.0分
其他
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The gentleman staff member who checked us in was very hospitable, professional, and made us feel very welcome. Additionally, the hotel is very clean and quiet. We will definitely stay here again when we are visiting this area.
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酒店回复: Thank you for your wonderful review! We’re delighted to hear that our team made you feel so welcome and that you enjoyed our clean and quiet atmosphere. We truly appreciate your kind words and look forward to seeing you again on your next visit!
2.0分
其他
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Beds and bed linens were terrible. Bathroom was okay. Shower water flow was great.
Front desk staff very friendly and efficient.
Would not pick this motel should i stay in Marble Falls again.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear our front desk team made a positive impression and that you enjoyed the shower water flow. However, we’re sorry to learn that the bed and linens did not meet your expectations. Your comments will be shared with our management and housekeeping teams as we continue to make improvements to guest comfort. We appreciate your honesty and hope you’ll consider giving us another opportunity in the future.
5.0分
商务出差
The best hospitality I’ve had in a while. The staff were very helpful and just amazing! Highly recommend this Hotel.
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酒店回复: Thank you for your kind words and recommendation! We’re delighted to hear that our team made such a positive impression during your stay. Providing warm and helpful service is always our goal, and it’s wonderful to know we succeeded. We look forward to welcoming you back again soon!
5.0分
其他
It's a beautiful property, exceptionally clean, friendly employees and the best hotel breakfast we've ever had
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酒店回复: Thank you so much for your wonderful review! We're thrilled you enjoyed our clean property, friendly team, and especially our breakfast—it’s great to know it stood out as one of the best you’ve had. We truly appreciate your kind words and hope to welcome you back again soon!
5.0分
其他
The only thing that wasn't great was the parking. We drove more than 4 hours with a boat and had a hard time parking it. Ither than that everything was great
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酒店回复: Thank you for sharing your feedback! We're glad to hear you had a great stay overall. We understand that parking with a boat can be challenging, and we appreciate your patience. Our team is always happy to help guests with larger vehicles or trailers find the best available spot. We hope to welcome you back soon for another enjoyable visit.
5.0分
其他
Enjoyed our stay very much! Great town and the hotel was close to all restaurants and downtown area!
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酒店回复: Thank you for your wonderful review! We’re so glad you enjoyed your stay and found our location convenient to downtown and the local restaurants. We hope to welcome you back the next time you’re in Marble Falls!
5.0分
情侣出游
Arrived early in the morning but front desk clerk greeted us quickly and made us feel very welcome.
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酒店回复: Thank you for sharing your experience! We’re so pleased to hear our front desk team made you feel welcome right from the start. We look forward to hosting you again on your next visit!
3.0分
其他
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Somewhat Disappointed
This hotel has been recently renovated but still not in good condition. The breakfast was inadequate because the juice machine was out of order, the pot used to cook oatmeal was on the counter used as a trash container, no microwave, no instant water machine in working order - you can see how disappointed we were with our breakfast options. Coffee was bitter also.
Bathroom on our room was not cleaned well with lots of long dark hair all over the floor.
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酒店回复: Thank you for sharing this detailed feedback. We sincerely apologize for the issues you encountered with both the room cleanliness and the breakfast service. While our hotel has recently undergone renovations, it’s clear we fell short in maintaining the standards you—and we—expect. Your comments about the juice machine, oatmeal pot, and coffee quality will be addressed with our breakfast team right away, and we’ll ensure housekeeping reviews their procedures to prevent a repeat of the bathroom concerns. We truly regret that your experience was disappointing and appreciate the opportunity to make the necessary improvements.
4.0分
商务出差
It would be nice if the juice machine worked and you had more options for the breakfast otherwise it was a very nice clean facility!
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酒店回复: Thank you for your kind words about our clean facility and for letting us know about the breakfast experience. We apologize for the juice machine being out of order and understand how more options would make breakfast even better. Your feedback is very helpful, and we’ll work with our team to improve our offerings. We’re glad you enjoyed your stay overall and hope to welcome you back soon!
服务很好，很安静
The gentleman staff member who checked us in was very hospitable, professional, and made us feel very welcome. Additionally, the hotel is very clean and quiet. We will definitely stay here again when we are visiting this area.
Beds and bed linens were terrible. Bathroom was okay. Shower water flow was great.
Front desk staff very friendly and efficient.
Would not pick this motel should i stay in Marble Falls again.
The best hospitality I’ve had in a while. The staff were very helpful and just amazing! Highly recommend this Hotel.
It's a beautiful property, exceptionally clean, friendly employees and the best hotel breakfast we've ever had
The only thing that wasn't great was the parking. We drove more than 4 hours with a boat and had a hard time parking it. Ither than that everything was great
Enjoyed our stay very much! Great town and the hotel was close to all restaurants and downtown area!
Arrived early in the morning but front desk clerk greeted us quickly and made us feel very welcome.
Somewhat Disappointed
This hotel has been recently renovated but still not in good condition. The breakfast was inadequate because the juice machine was out of order, the pot used to cook oatmeal was on the counter used as a trash container, no microwave, no instant water machine in working order - you can see how disappointed we were with our breakfast options. Coffee was bitter also.
Bathroom on our room was not cleaned well with lots of long dark hair all over the floor.
It would be nice if the juice machine worked and you had more options for the breakfast otherwise it was a very nice clean facility!