酒店回复: Dear Dahai,Thank you very much for your thoughtful and detailed review!We’re glad you appreciated the cleanliness, décor, and especially the friendliness of our team. Although the building holds historical value, we continuously work to ensure a comfortable and welcoming atmosphere for all our guests.It’s also great to know that our quiet and central location added to your sense of comfort and safety.We look forward to welcoming you again at Ramada by Wyndham Astana!Warm regards,Ramada by Wyndham Astana Team
酒店回复: Dear Guest,Thank you for taking the time to share such a thoughtful review of Ramada by Wyndham Astana. We truly appreciate your recognition of the hotel’s historic significance and renovation, and we are glad that you enjoyed the unique atmosphere of our property.At the same time, we value your comments regarding cleaning efficiency. Please rest assured that your feedback has been shared with our housekeeping team as we continuously work to improve our service standards.We look forward to welcoming you again and providing an even more comfortable stay.Sincerely,Ramada by Wyndham Astana Team
酒店回复: Dear Guest,Thank you so much for your kind words!We’re delighted to hear that you enjoyed the clean and comfortable room, the peaceful surroundings, and especially our breakfast. We're glad the omelette was a hit — our chef will be happy to hear that! 🍳We truly appreciate your recommendation and look forward to welcoming you back to Ramada by Wyndham Astana in the future.Warm regards,Ramada by Wyndham Astana Team
酒店回复: Thank you for your kind feedback!We’re delighted to hear that you enjoyed the spacious rooms and hotel facilities — especially the comfort of your stay. We appreciate your comment regarding breakfast variety and will certainly take it into consideration as we continuously work to improve our services.Looking forward to welcoming you back again soon!Warm regards,Ramada by Wyndham Astana Team
酒店回复: Dear Guest,Thank you very much for taking the time to leave such a detailed and thoughtful review.We are truly delighted to hear that you enjoyed our convenient location, well-equipped rooms, and comfortable amenities. Your kind words about our staff and service are especially appreciated — we strive to make every guest feel welcome and cared for, and it’s wonderful to know we succeeded during your stay.We’re also glad that our breakfast and recreational facilities met your expectations. Your feedback is a great motivation for our entire team to continue delivering excellent experiences to all our guests.We hope to welcome you back to Ramada by Wyndham Astana in the near future!Warm regards,Ramada by Wyndham Astana Team
5.0分
一卧室公寓
商务出差
设施齐全，有自助早餐
交通便利，位于城区
服务周到，还送了水果，意想不到的惊喜！
推荐预定，下次还会考虑入住这家酒店
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酒店回复: Dear Guest,Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed our complete facilities, convenient central location, and complimentary buffet breakfast. It’s great to know that the service and the surprise fruit amenity made your stay even more pleasant.We truly appreciate your recommendation and will be happy to welcome you back on your next visit to Astana.Sincerely,Ramada by Wyndham Astana Team
非常不错的酒店
建筑比较老但装修和卫生情况都很棒
服务人员态度非常好
位置好，附近就是政府大楼，很安静安全
应该是苏联时候当地最高最高标准的酒店了，历史建筑58-60年的“伊势穆河大酒店”，据说是60年代接待过赫鲁晓夫，足见当年这里的档次。
打扫卫生效率低点，在当地算正常。
总体算是当地历史建筑改造得比较好的典范。
您好！这是我们今年第三次入住这家酒店了。一切都很好，但服务有时会有些问题。每次我们都预订双人房，但每次房间里都只有一个浴袍、一支牙刷、一套洗漱用品、一双拖鞋和一个杯子。我们每次都得请他们送来第二套。这次我们两次要求再加一个杯子，但始终没有收到。此外，在打扫房间时，客房服务员会收走垃圾并更换毛巾（尽管我们没有要求，也没有把毛巾扔到地上），但却没有铺床。早餐很美味，员工也很礼貌，房间也很干净。
房间很新，也挺干净的，周围环境很好，安静，早餐也不错，推荐鸡蛋饼，yummy!
这是一家品质超赞的酒店，而且使用YandexGo（中亚地区的Uber）打车去市中心非常方便，只需3英镑。我宁愿选择便宜的出租车服务，然后住在城郊能享受到这种高品质的酒店。与酒店的品质相比，价格真的非常划算。
一家中规中矩的酒店，位置很好。
在我看来，性价比有点低。
早餐不错。床单和毛巾都很干净，柔软，而且有清香。
缺点是清洁方面：
1) 床铺没有整理。
2) 浴室的洗手液盒非常不好用，洗手液总是滴到地上。清洁后滴液还在，说明地板根本没擦。
3) 浴室没有淋浴屏或浴帘，洗澡水会溅得满地都是。
4) 床垫不舒服，床铺会陷下去。
位置很好，是苏联时期的老建筑。早餐一般，但外带咖啡杯不错。甜点种类不多，而且蛋糕从来没补过。
酒店设施在哈萨克的酒店中名列前茅，房间很宽敞，酒店设有泳池，早餐的选择较少，总之在这入住呆在房间感觉就很舒适。
位置优越：酒店交通便利，出行和购物都非常方便。
设施齐全且便利：客房内设施齐全，干净整洁，床铺舒适柔软。满足了日常需求。浴室设施现代，提供了高品质的洗浴用品，让人在忙碌一天后能好好放松身心。酒店还设有健身房、游泳池等休闲设施，为客人提供了丰富的娱乐选择。
服务：酒店员工服务态度热情友好，对待客人细心周到。无论是前台接待、客房服务还是餐厅工作人员，都能及时响应客人的需求，让人感受到宾至如归的温暖。
早餐：酒店内的餐厅提供了丰富多样的美食选择，菜品口味精致，食材新鲜，价格合理。早餐种类丰富，能够让人在新的一天开始时充满活
设施齐全，有自助早餐
交通便利，位于城区
服务周到，还送了水果，意想不到的惊喜！
推荐预定，下次还会考虑入住这家酒店