This hotel had very friendly staff, with even bringing linens late at night. There was a good variety of warm and cold breakfast food! The room was very clean, along with the pull out bed. Recommend this hotel for a stay!
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酒店回复: Thank you so much for your kind words! We were thrilled to read your review.It means the world to us that you highlighted the friendliness of our staff. Our team takes great pride in making every guest feel welcome. We're also delighted you enjoyed the food and found your room to be clean and comfortable.
5.0分
情侣出游
Staff took the time to make sure you had what you needed. When asked a question never rushed the answers.
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酒店回复: Thank you for your kind review. We're so glad to hear that our team made a positive impression and took the time to assist you. Providing attentive and thoughtful service is very important to us, and it’s always rewarding to know our efforts are appreciated.We hope to have the pleasure of welcoming you back soon!
3.0分
商务出差
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The location was great. The hotel needs updating. There were cracks in the bathroom tile flooring. Our air conditioner made weird sounds. The chairs in the breakfast area had cracked seat coverings.
We normally love Hampton Inns. This one was a disappointment!
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酒店回复: Thank you for taking the time to share your feedback. We appreciate your perspective and understand that aspects of your stay did not meet expectations. We’re continuously working to enhance the condition and comfort of our property, and comments like yours help guide those efforts.We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.Best regards,
4.0分
商务出差
Good Hotel considering the location in Iowa. Not a lot of travelers. Breakfast was good and the staff too.
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酒店回复: Thank you for your kind review! We're delighted to hear you enjoyed the breakfast and that our staff made a positive impression. Providing great service and a satisfying start to the day is something we take pride in.We look forward to welcoming you back soon!
4.0分
其他
I've been staying at this location for years when I go to visit family. Staff is always very accommodating. Lobby is a great place for family activities.
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us while visiting family. It’s wonderful to know that our lobby made a positive impression it's one of our favorite spots too! We hope to welcome you back whenever you're in town again. Safe travels!
4.0分
家庭亲子
Very good breakfast. Located right off of 34.
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酒店回复: Thank you so much for your kind words! We're thrilled to hear you enjoyed the breakfast during your stay with us. Our team puts a lot of care into offering a delicious and satisfying start to the day, and it's wonderful to know it made a positive impression.We hope to welcome you back again soon!
3.0分
情侣出游
Good location, but nothing special.
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酒店回复: Thank you very much for taking the time to share your feedback regarding your recent stay with us.We are delighted to hear that you found our location to be great. We know how much convenience matters, and we’re happy it enhanced your visit.
4.0分
情侣出游
It was clean, safe, and quiet. There was a grocery store next door so that was convenient.
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酒店回复: Brian,Thank you for taking the time to leave a review! We're so glad to hear that you felt safe and found our hotel to be clean during your stay. We work hard to create a comfortable and welcoming environment for all our guests, so it’s wonderful to know that we met your expectations. We truly appreciate your feedback and would love to welcome you back the next time you're in the area. Safe travels!
1.0分
其他
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I stayed in room 325 and it was clean and comfortable. However, my mother stayed in room 309 and killed bed bugs after she woke up and came home full of bites from the stay. A serious look must happen and prompt treatment should be completed as soon as possible.
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酒店回复: Thank you for bringing your concerns to our attention. We sincerely apologize for the discomfort you experienced during your stay. Please know that we take reports of bugs very seriously and have protocols in place to address any pest-related issues promptly.We would appreciate the opportunity to investigate this further to ensure it doesn’t happen again. Your comfort and satisfaction are our top priorities, and we hope to make it right.Thank you for your understanding, and we hope to welcome you back in the future.
3.0分
其他
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I’ve stayed in much cleaner and friendlier Hampton Inns. Shower stall needed to be deep cleaned and the bottom sheet kept coming off the mattress. Fox News should not be on the TV channel in the breakfast area. The morning desk clerk should not be having a personal conversation about his finances for EVERYOne to hear. And guest should be acknowledged when they walk in.
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酒店回复: Thank you for sharing your feedback with us. We’re sorry to hear that you were disappointed by the lack of local channels during your stay. We understand how important it is to stay connected with local programming.We are actively looking into options to enhance our channel offerings for future guests. Your input is invaluable in helping us improve our services.We appreciate your understanding and hope to have the opportunity to welcome you back soon!Best regards,
This hotel had very friendly staff, with even bringing linens late at night. There was a good variety of warm and cold breakfast food! The room was very clean, along with the pull out bed. Recommend this hotel for a stay!
Staff took the time to make sure you had what you needed. When asked a question never rushed the answers.
The location was great. The hotel needs updating. There were cracks in the bathroom tile flooring. Our air conditioner made weird sounds. The chairs in the breakfast area had cracked seat coverings.
We normally love Hampton Inns. This one was a disappointment!
Good Hotel considering the location in Iowa. Not a lot of travelers. Breakfast was good and the staff too.
I've been staying at this location for years when I go to visit family. Staff is always very accommodating. Lobby is a great place for family activities.
Very good breakfast. Located right off of 34.
Good location, but nothing special.
It was clean, safe, and quiet. There was a grocery store next door so that was convenient.
I stayed in room 325 and it was clean and comfortable. However, my mother stayed in room 309 and killed bed bugs after she woke up and came home full of bites from the stay. A serious look must happen and prompt treatment should be completed as soon as possible.
I’ve stayed in much cleaner and friendlier Hampton Inns. Shower stall needed to be deep cleaned and the bottom sheet kept coming off the mattress. Fox News should not be on the TV channel in the breakfast area. The morning desk clerk should not be having a personal conversation about his finances for EVERYOne to hear. And guest should be acknowledged when they walk in.