We enjoyed our stay at the hotel. The room was clean. The staff was friendly. The air conditioning works nice. The breakfast was very good. The only thing about the breakfast was the cheese omelettes were all stuck together and when you trying to get them up with the tongs they tore. The oatmeal was kind of runny.
酒店回复: I am so happy to hear that you enjoyed your stay with us.
5.0分
其他
Very nice place to stay. The front desk lady was very friendly and helpful. Everyone who worked there was great.
酒店回复: Thank you for staying with us.
2.0分
情侣出游
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We had to move to a different room as our initial room's floor and bedding felt very damp. Our new room was on the third floor the first one on the first. The second room presented with the same dampness. It was very concerning considering my personal battle with mold illness. We wouldn't recommend this place to anyone that values their health.
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酒店回复: Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.
5.0分
家庭亲子
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I was a little upset the pool was out of service, but Natasha at the front desk was so amazing, truly one of the nicest and most considerate people I’ve ever met. She saved us with helping us check in. Couldn’t thank her enough. And when I asked for help later in the afternoon for a highchair for my son she didn’t fuss and didn’t question a thing, she helped me no questions asked and I couldn’t be more grateful. Staff really made this hotel stay worth it.
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酒店回复: Thank you so much for your kind words regarding your recent stay with us.
4.0分
其他
The quality was in line with the other HIE facilities that I've stayed. That's why I choose this chain of franchises.
酒店回复: I am so glad to hear that you enjoyed your stay with us.
5.0分
家庭亲子
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The room was clean. Location was convenient for our needs and plenty of dining options around the area. Breakfast provided at hotel was excellent with a variety of options. Would definitely stay again.
3.0分
其他
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It was ok
Access to the hotel was quick for the family, right off of 95. A couple food chains near by, Walmart down the street as well. Check in was quick, small lobby, there was a leak though from the ceiling by the little shop they have for snacks and amenities. Hallway leading up to the room had a faint cigarette smell. Room was spacious enough for our family of 4 (2 Kids under 10 and 2 Adults). The room was overall ok but my child dropped something on the floor near the headboard and when I went to pick it up I saw disgusting yellowish nail clippings, several of them, along with dirty dusty earplugs all behind the bed.
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酒店回复: Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.
5.0分
其他
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Last minute booking, I was driving from the Pan Handle of FL to NY, so glad it was available.
Parking area well lit, check-in was smooth. The woman at the front desk greeted me by name and we had a laugh because I arrived at 2am, and that's not common.
Very clean and secure hotel.
酒店回复: I am so glad to hear you enjoyed your stay with us.
5.0分
其他
Will stay again
Check in was amazing, the nice lady at the front desk was thorough, personable and a pleasure to talk to
酒店回复: Thank you so much for staying with us!
4.0分
其他
Very friendly staff and nice breakfast options. Room was very spacious, comfortable beds. Bathroom could have been a bit cleaner but was above average for sure.
We enjoyed our stay at the hotel. The room was clean. The staff was friendly. The air conditioning works nice. The breakfast was very good. The only thing about the breakfast was the cheese omelettes were all stuck together and when you trying to get them up with the tongs they tore. The oatmeal was kind of runny.
Very nice place to stay. The front desk lady was very friendly and helpful. Everyone who worked there was great.
We had to move to a different room as our initial room's floor and bedding felt very damp. Our new room was on the third floor the first one on the first. The second room presented with the same dampness. It was very concerning considering my personal battle with mold illness. We wouldn't recommend this place to anyone that values their health.
I was a little upset the pool was out of service, but Natasha at the front desk was so amazing, truly one of the nicest and most considerate people I’ve ever met. She saved us with helping us check in. Couldn’t thank her enough. And when I asked for help later in the afternoon for a highchair for my son she didn’t fuss and didn’t question a thing, she helped me no questions asked and I couldn’t be more grateful. Staff really made this hotel stay worth it.
The quality was in line with the other HIE facilities that I've stayed. That's why I choose this chain of franchises.
The room was clean. Location was convenient for our needs and plenty of dining options around the area. Breakfast provided at hotel was excellent with a variety of options. Would definitely stay again.
It was ok
Access to the hotel was quick for the family, right off of 95. A couple food chains near by, Walmart down the street as well. Check in was quick, small lobby, there was a leak though from the ceiling by the little shop they have for snacks and amenities. Hallway leading up to the room had a faint cigarette smell. Room was spacious enough for our family of 4 (2 Kids under 10 and 2 Adults). The room was overall ok but my child dropped something on the floor near the headboard and when I went to pick it up I saw disgusting yellowish nail clippings, several of them, along with dirty dusty earplugs all behind the bed.
Last minute booking, I was driving from the Pan Handle of FL to NY, so glad it was available.
Parking area well lit, check-in was smooth. The woman at the front desk greeted me by name and we had a laugh because I arrived at 2am, and that's not common.
Very clean and secure hotel.
Will stay again
Check in was amazing, the nice lady at the front desk was thorough, personable and a pleasure to talk to
Very friendly staff and nice breakfast options. Room was very spacious, comfortable beds. Bathroom could have been a bit cleaner but was above average for sure.