酒店回复: Daniel,I apologize for the lack of communication. Our associate are normally intention with information regarding parking. It looks like you were charged for self parking, and given Valet as a courtesy.Also, the loud vending machines, the doors and the clock alarms are a concern and have been conveyed to our engineering and housekeeping teams. Our goal is to provide a clean and comfortable experience, anything else is not our standard, and I apologize for that. I hope you'll allow us to accommodate you in the future.
酒店回复: Thank you for your feedback. Our standards are higher than what your experience was, and we apologize for that. All of your concerns have been addressed with our leadership team, and we appreciate you bringing these concerns to our attention.
5.0分
家庭亲子
原文
翻译提供方：Google
所有员工的优质服务
酒店回复: Gracias! Por favor, visítanos cuando estés en la ciudad...
5.0分
其他
原文
翻译提供方：Google
地理位置优越，交通便利
酒店回复: Thank you!!
1.0分
其他
原文
翻译提供方：Google
糟糕的服务
展开
酒店回复: Hello,We are sorry to hear that your experience was not pleasant. We would like to hear more so that we can have conversations with our team members and know how to handle situations like yours in the future.
5.0分
家庭亲子
The staff is exceptional. We will go back to Courtyard in Tacoma Downtown in the future.
展开
酒店回复: Thank you!! I'll be sure to share with the leadership team... We look forward to your next stay!!
5.0分
其他
Stayed here for a concert at the Washington State Fair; the staff was great the rooms were so clean and quiet, great experience.
没有空调的噪音还凑合吧，就是国内三星酒店，周边没什么吃的，
酒店前台接待礼貌没问题，也很耐心，酒店有点小，我以为有室内泳池，奔着这个来的，携程上介绍有，结果到酒店一问说没有，原话是网络上的都是虚假宣传，不能信，我当时很无语，不知所措。还有空调，实在是老了，声音巨大，跟坐飞机没区别。好在只定了两天，换对面的新万豪。还是那句话，1000多价格不值。卫生两天就根本没扫。
房间每隔一天才打扫一次。
关门时发出叮当声。
闹钟设在半夜，很难关掉。
百事可乐自动售货机在凌晨5点在停车场发出很大的叮当声。
停车需要额外付费——隐藏费用。停车场距离较远，而且在黑暗中停车很困难。如果把车停在A停车场以外的地方，人们会被开罚单——而且有时如果会议中心有活动，A停车场已经满了。我们刚到的时候，他们并没有告诉我们罚款的情况。
房间宽敞舒适。缺点是停车要到街对面，整晚都能听到警笛声，而且马桶每隔一分钟就漏水。
停车简直是一场噩梦，因为要和其他酒店共用一个停车位。到达当天晚上9点才收到入住通知。房间不太干净，天花板上全是污渍，床也不舒服，酒店很吵，入住时服务也不热情。
所有员工的优质服务
地理位置优越，交通便利
糟糕的服务
The staff is exceptional. We will go back to Courtyard in Tacoma Downtown in the future.
Stayed here for a concert at the Washington State Fair; the staff was great the rooms were so clean and quiet, great experience.