The location is good, directly off of the highway. There are several restaurants and fast-food options. The room is always clean and comfortable, and the staff is courteous. However, the hotel is starting to show wear and tear. There was only 1 elevator working and while the hotel wasn't extremely busy, it was a longer wait time as we were on the 5th floor. Also, there was only one wastebasket in the entire room. Having one available in the bathroom would have been nice. Overall, it was a pleasant stay.
5.0分
家庭亲子
The check in process was fast and efficient. The gentleman behind the counter was delightful.
3.0分
情侣出游
Great staff and breakfast but needs updated the facility is old but the service is excellent
5.0分
其他
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Anthony was very welcoming and accommodating. He remembered us from our previous stay which made us feel extra special. Overall, a perfect place to stay while roadtripping with pets. Can’t wait to be back!
2.0分
商务出差
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Toilet never worked, and was never fixed. The shower flooded the entire bathroom after a few minutes. The curtains were broken and wouldnt raise or lower (electric with remotecontrol mounted near the thermostat). The breakfast was well done and well maintained throughout the week.
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4.0分
商务出差
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Very Good Place to Stay
Exceptional staff. Friendly, helpful, efficient. Hotel is showing its age, but bed was exceptionally comfortable. Good breakfast with items that changed daily.
2.0分
其他
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The walk in shower is not safe. Much of the water goes out onto the bathroom floor causing a secondary safety issue. The cleaning staff started working on cleaning before 9. They where loud and vacuum was irritating. The trash truck was terrible with noise. I know you cant control it.
1.0分
商务出差
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Where do I even start. Booked two of the large king suite rooms. Total was $279 per room. Was traveling from Florida and after 800 miles of driving, we were ready to relax. The hotel said they were overbooked. They stuck me in a handicap accessible standard queen room, and the other person in my party in a standard queen room. Said the cost of the room was the same as the large king suite which of course makes ZERO sense. No refund. So i paid for 2 rooms and didnt get them. The toilets in both rooms had fecal streaks in the bowls and one had urine all over the bowl. Front desk said they had an issue with housekeeping. The regular queen room had ***** in the shower. *****. Its obvious that the bathrooms were never cleaned. People slam their doors all night. Yelling at thier kids up and down the hallway. It was just an overall terrible stay and terrible experience. Plenty of other hotels that are cleaner and better condition. This place was amongst the worst places ive ever stayed and they ripped me off on the rooms.
1.0分
家庭亲子
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Two rooms, one had blood in sink and shower , no mattress covers in either , beds were covered in pee stains, coins and dirt on floors! Just grosse and now fighting for money back
这是一次一晚的住宿。我们入住房间后，发现完全没有水——马桶、淋浴和水槽都不能用。我们下楼告知前台，他们说是因为施工，一小时内就会恢复供水。但并没有，所以我们出去吃了晚饭。谢天谢地，最后我们终于有水了。在酒店待了一半时间房间都没水，这可不是一个愉快的住宿体验。酒店位置很好，但周边也有其他酒店。他们应该在预订前告知我们施工情况。
The location is good, directly off of the highway. There are several restaurants and fast-food options. The room is always clean and comfortable, and the staff is courteous. However, the hotel is starting to show wear and tear. There was only 1 elevator working and while the hotel wasn't extremely busy, it was a longer wait time as we were on the 5th floor. Also, there was only one wastebasket in the entire room. Having one available in the bathroom would have been nice. Overall, it was a pleasant stay.
The check in process was fast and efficient. The gentleman behind the counter was delightful.
Great staff and breakfast but needs updated the facility is old but the service is excellent
Anthony was very welcoming and accommodating. He remembered us from our previous stay which made us feel extra special. Overall, a perfect place to stay while roadtripping with pets. Can’t wait to be back!
Toilet never worked, and was never fixed. The shower flooded the entire bathroom after a few minutes. The curtains were broken and wouldnt raise or lower (electric with remotecontrol mounted near the thermostat). The breakfast was well done and well maintained throughout the week.
.
Very Good Place to Stay
Exceptional staff. Friendly, helpful, efficient. Hotel is showing its age, but bed was exceptionally comfortable. Good breakfast with items that changed daily.
The walk in shower is not safe. Much of the water goes out onto the bathroom floor causing a secondary safety issue. The cleaning staff started working on cleaning before 9. They where loud and vacuum was irritating. The trash truck was terrible with noise. I know you cant control it.
Where do I even start. Booked two of the large king suite rooms. Total was $279 per room. Was traveling from Florida and after 800 miles of driving, we were ready to relax. The hotel said they were overbooked. They stuck me in a handicap accessible standard queen room, and the other person in my party in a standard queen room. Said the cost of the room was the same as the large king suite which of course makes ZERO sense. No refund. So i paid for 2 rooms and didnt get them. The toilets in both rooms had fecal streaks in the bowls and one had urine all over the bowl. Front desk said they had an issue with housekeeping. The regular queen room had ***** in the shower. *****. Its obvious that the bathrooms were never cleaned. People slam their doors all night. Yelling at thier kids up and down the hallway. It was just an overall terrible stay and terrible experience. Plenty of other hotels that are cleaner and better condition. This place was amongst the worst places ive ever stayed and they ripped me off on the rooms.
Two rooms, one had blood in sink and shower , no mattress covers in either , beds were covered in pee stains, coins and dirt on floors! Just grosse and now fighting for money back