Loved our brief stay at the St. Julien. Such a great location close to Pearl Street, shopping, dining, etc. Rooms are lovely with comfortable, four poster beds. Staff including front desk, housekeeping, and valets are very helpful and friendly. Lobby is SO fun at night with live music, dancing, and endless espresso martinis! Love the St. J!
2.0分
其他
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I chose this hotel because of its reputation as one of Boulder’s nicest properties, which made what happened especially disappointing. While staying here, my son and his friend were using the spa facilities when their wallets were stolen from the cubby area. A police report was filed immediately, surveillance footage was reviewed at the stores where the credit cards were later used, and law enforcement has since identified a suspect and is actively searching for him. I understand the wallets were not placed in a locked locker, and I acknowledge that wasn’t ideal. That said, theft occurring in a hotel spa is serious regardless, and unfortunately what stood out most was not just the incident, but the response. To be clear, the hotel’s security manager was helpful, concerned, and apologetic, and handled the situation appropriately. In contrast, the assistant manager on site that evening was dismissive, showed no empathy, and offered no apology. The situation felt minimized rather than handled with professionalism. For a hotel at this level, that response was surprising and disappointing. I ultimately chose to leave early rather than remain for my final night. This review is less about the theft itself (which can happen anywhere) and more about how it was handled. A calm, empathetic response would have gone a long way.
5.0分
朋友出游
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The friendly staff and little luxuries like fresh flowers and turn-down service makes the St Julien a standout amongst Boulder hotels. Nate, the concierge, went out of his way to make us feel welcome with a note and diet coke in our room. Lucas and Will, the valets, made themselves available to drive my sister and I to University Hill. And the front desk staff, Tawny and Jessica, made us feel sincerely welcomed. Thank you and we can't wait to return!
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酒店回复: Dear coloradooc677, Thank you for your thoughtful review! We're thrilled to hear you enjoyed the little touches and warm service that make St Julien special. Nate, Lucas, Will, Tawny, and Jessica will be so pleased to know they made your stay memorable. We can’t wait to welcome you and your sister back again soon! All the best, Aaron Coburn
5.0分
其他
Amazing customer service including in the spa where I purchased a beautiful coat. The manager, Jessica, was very helpful
5.0分
其他
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We had a lovely stay at the St Julien when visiting relatives for Christmas in Boulder. We were there for five nights. We enjoyed our room. The bed was incredibly comfortable and the bathroom spacious. The service was excellent. The housekeepers and turn down service kept our room clean and perfect. The bellman at the front door were polite, kind, and friendly. I believe they are what makes this hotel. From opening doors, to assisting with a car, to the shuttle service. They are amazing!!! The hotel is centrally located with walking distance to Pearl Street which is convenient. The bakery Massionette across the street is perfect for breakfast. We did not eat at the hotel. There was entertainment often in the lobby. It was too loud and crowded for us but looked fun. The pool, gym (small but good), spa were great too. A perfect place to stay over Christmas. All we needed was snow!
5.0分
其他
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I had my yearly 'staycation' girls holiday night at the St. Julien. It was a perfect as always! The hotel looks beautiful for the holidays and from the minute we arrived we had the best time! Catherine at the concierge desk is always so wonderful as is the front desk staff. Our room was perfect and had great views of the flatirons and the Boulder Star. The lobby was so fun with the jazz holiday music and we had a delicious brunch on Sunday at Jill's. It's a tradition that the St. Julien always makes special! Look forward to the next one!
4.0分
商务出差
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The staff was very attentive and helpful when I had questions. The room was very clean and well kept; however, the shower temperature and pressure frequently changed while I was there. The corned beef hash breakfast I had was one of the best things I have ever eaten. Highly recommend it. If you want to explore Boulder's downtown, you can't go wrong staying at the St Julien.
5.0分
其他
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The St. Julien Hotel is located in an ideal spot. Our room was excellent and the birthday recognition gifts much appreciated. Breakfast was quite good as was the Jill's Restaurant where we enjoyed our first night's dinner. The bar was quite well stocked especially with scotch which I enjoy. Staff was extremely friendly and helpful. Appreciated the tour of the "hotel infrastructure." Fortunately, we left as the Parents Weekend crowd was arriving. They quickly turned the public rooms into a very loud and noisy place. Good timing on our part. Highly recommended.
5.0分
其他
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Love this hotel. We’ve stayed here twice so far and will definitely return. Perfect location, spacious rooms, good service by all staff, good and prompt room service. The lobby tends to get loud but the rooms further away from it are quiet so we were not affected. The bathroom could use some more vanity space but I’m splitting hairs now. :)
5.0分
家庭亲子
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There is nothing bad I can say about this hotel. Everything & everyone was great! I highly recommend staying here. From the time we arrived to leaving the staff was very attentive & extremely nice!
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酒店回复: Dear karenhL814FV, Thank you so much for your kind words! We're absolutely thrilled to hear that you had such a great stay with us. We appreciate your recommendation and hope to have the pleasure of welcoming you back to St Julien again soon! All the best, Aaron Coburn
Loved our brief stay at the St. Julien. Such a great location close to Pearl Street, shopping, dining, etc. Rooms are lovely with comfortable, four poster beds. Staff including front desk, housekeeping, and valets are very helpful and friendly. Lobby is SO fun at night with live music, dancing, and endless espresso martinis! Love the St. J!
I chose this hotel because of its reputation as one of Boulder’s nicest properties, which made what happened especially disappointing. While staying here, my son and his friend were using the spa facilities when their wallets were stolen from the cubby area. A police report was filed immediately, surveillance footage was reviewed at the stores where the credit cards were later used, and law enforcement has since identified a suspect and is actively searching for him. I understand the wallets were not placed in a locked locker, and I acknowledge that wasn’t ideal. That said, theft occurring in a hotel spa is serious regardless, and unfortunately what stood out most was not just the incident, but the response. To be clear, the hotel’s security manager was helpful, concerned, and apologetic, and handled the situation appropriately. In contrast, the assistant manager on site that evening was dismissive, showed no empathy, and offered no apology. The situation felt minimized rather than handled with professionalism. For a hotel at this level, that response was surprising and disappointing. I ultimately chose to leave early rather than remain for my final night. This review is less about the theft itself (which can happen anywhere) and more about how it was handled. A calm, empathetic response would have gone a long way.
The friendly staff and little luxuries like fresh flowers and turn-down service makes the St Julien a standout amongst Boulder hotels. Nate, the concierge, went out of his way to make us feel welcome with a note and diet coke in our room. Lucas and Will, the valets, made themselves available to drive my sister and I to University Hill. And the front desk staff, Tawny and Jessica, made us feel sincerely welcomed. Thank you and we can't wait to return!
Amazing customer service including in the spa where I purchased a beautiful coat. The manager, Jessica, was very helpful
We had a lovely stay at the St Julien when visiting relatives for Christmas in Boulder. We were there for five nights. We enjoyed our room. The bed was incredibly comfortable and the bathroom spacious. The service was excellent. The housekeepers and turn down service kept our room clean and perfect. The bellman at the front door were polite, kind, and friendly. I believe they are what makes this hotel. From opening doors, to assisting with a car, to the shuttle service. They are amazing!!! The hotel is centrally located with walking distance to Pearl Street which is convenient. The bakery Massionette across the street is perfect for breakfast. We did not eat at the hotel. There was entertainment often in the lobby. It was too loud and crowded for us but looked fun. The pool, gym (small but good), spa were great too. A perfect place to stay over Christmas. All we needed was snow!
I had my yearly 'staycation' girls holiday night at the St. Julien. It was a perfect as always! The hotel looks beautiful for the holidays and from the minute we arrived we had the best time! Catherine at the concierge desk is always so wonderful as is the front desk staff. Our room was perfect and had great views of the flatirons and the Boulder Star. The lobby was so fun with the jazz holiday music and we had a delicious brunch on Sunday at Jill's. It's a tradition that the St. Julien always makes special! Look forward to the next one!
The staff was very attentive and helpful when I had questions. The room was very clean and well kept; however, the shower temperature and pressure frequently changed while I was there. The corned beef hash breakfast I had was one of the best things I have ever eaten. Highly recommend it. If you want to explore Boulder's downtown, you can't go wrong staying at the St Julien.
The St. Julien Hotel is located in an ideal spot. Our room was excellent and the birthday recognition gifts much appreciated. Breakfast was quite good as was the Jill's Restaurant where we enjoyed our first night's dinner. The bar was quite well stocked especially with scotch which I enjoy. Staff was extremely friendly and helpful. Appreciated the tour of the "hotel infrastructure." Fortunately, we left as the Parents Weekend crowd was arriving. They quickly turned the public rooms into a very loud and noisy place. Good timing on our part. Highly recommended.
Love this hotel. We’ve stayed here twice so far and will definitely return. Perfect location, spacious rooms, good service by all staff, good and prompt room service. The lobby tends to get loud but the rooms further away from it are quiet so we were not affected. The bathroom could use some more vanity space but I’m splitting hairs now. :)
There is nothing bad I can say about this hotel. Everything & everyone was great! I highly recommend staying here. From the time we arrived to leaving the staff was very attentive & extremely nice!