The person that checked us in was very nice. The main issue.
Was being attacked by spiders in the room. Every time we looked there was spiders. The rooms look nothing like the pictures. It can do with a lot of upgrades. The walls has too many patchworks.
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酒店回复: Dear Guest,We are glad to know the team member at check-in made a nice impression, as welcoming service is important to us. We regret the inconvenience caused by the spiders, the difference from the photos, and the overall room condition you described. Your concerns have been noted and will be addressed with the appropriate teams to strengthen cleanliness, pest control, and room upkeep. Hope you will visit again.Sincerely, Hotel Manager
2.0分
情侣出游
The headboard had handprints all over it so clearly not cleaned. The room was very outdated and does not match the pictures on the listing.
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酒店回复: Dear Guest,We regret the inconvenience caused during your stay. Cleanliness and upkeep are very important to us, and your comments regarding the headboard and room condition have been shared with our housekeeping and maintenance teams. We will ensure rooms are thoroughly inspected and maintained to match the quality reflected in our listings. Hope you will visit again.Sincerely, Hotel Manager
2.0分
其他
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The images were definitely AI enhanced. The pictures don’t match the rooms. They falsely advertise wireless streaming service for the rooms at a higher rate. The service doesn’t exist and the staff is unhelpful.
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酒店回复: Dear Guest,Thank you for sharing your thoughts. We are glad you chose our property, and we have noted your concerns regarding room presentation, listed amenities, and the assistance you received. Our team will review these points with the appropriate departments to ensure accuracy and improve overall comfort. Your feedback supports our efforts to enhance future stays. Hope you will visit again.Sincerely, Hotel Manager
3.0分
其他
Get what you pay for
Look, it was only 79 a night, but no coffee machine in room, microwave didnt work, chair broken, spider in bed.
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酒店回复: Dear Guest,We regret that your stay did not fully meet expectations. While we appreciate that you found the rate affordable, your concerns regarding the missing coffee maker, non-functional microwave, broken chair, and cleanliness issue have been noted. Our housekeeping and maintenance teams will review these matters carefully to ensure all amenities are in working order and rooms are properly inspected before guest arrival. We will work to improve the overall quality and comfort of future stays.Sincerely, Hotel Manager
4.0分
其他
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Convenient location, clean, and wonderful friendly & accommodating staff. Ackeem was very helpful & kind. It’s an older hotel but clean, safe & nice. Affordable when on a travel budget! Thank you!
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酒店回复: Dear Jennifer,Thank you for your kind feedback. We are glad you enjoyed the convenient location, cleanliness, and friendly service. It is wonderful to hear that Ackeem made your stay pleasant with his helpful and kind nature. We appreciate your recognition and look forward to welcoming you again for another enjoyable visit.Sincerely, Hotel Manager
3.0分
其他
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We seem to have one of the newer rooms which was awesome. Was hoping they had internet on their TV so Netflix, YouTube, Disney, any of that could have been accessed but no they only have TV channels. I liked that I was able to park right outside my room as it made my daughter and I feel a little safer.
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酒店回复: Dear Dawn,Thank you for sharing your feedback. We are glad you enjoyed one of our newer rooms and the convenient parking by your room. We appreciate your comments regarding internet access on the TV, and your input will be reviewed with our team to help enhance amenities for future guests. We hope to offer a better experience on your next visit.Sincerely, Hotel Manager
4.0分
家庭亲子
Staff was friendly, room was clean and real easy to get into.
A little outdated but very accommodating.
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酒店回复: Dear Christopher,Thank you for your review. We are glad to know you found the staff friendly, the room clean, and the property easy to access. While you noted the hotel is a little outdated, we appreciate your recognition of its accommodating nature. We value your feedback and look forward to welcoming you for another pleasant visit.Sincerely, Hotel Manager
5.0分
其他
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It is a very newly renovated hotel. It was clean and it was right next to sky zone which would be ideal for families with kids. Breakfast was good plenty of room to set.
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酒店回复: Dear Donetta,Thank you for your thoughtful review. We are pleased to hear you enjoyed the cleanliness of our newly renovated hotel and found the location next to Sky Zone convenient for families. It is also great to know you liked the breakfast and seating space. We look forward to welcoming you again.Sincerely, Hotel Manager
干净卫生，挺安静
好的
The person that checked us in was very nice. The main issue.
Was being attacked by spiders in the room. Every time we looked there was spiders. The rooms look nothing like the pictures. It can do with a lot of upgrades. The walls has too many patchworks.
The headboard had handprints all over it so clearly not cleaned. The room was very outdated and does not match the pictures on the listing.
The images were definitely AI enhanced. The pictures don’t match the rooms. They falsely advertise wireless streaming service for the rooms at a higher rate. The service doesn’t exist and the staff is unhelpful.
Get what you pay for
Look, it was only 79 a night, but no coffee machine in room, microwave didnt work, chair broken, spider in bed.
Convenient location, clean, and wonderful friendly & accommodating staff. Ackeem was very helpful & kind. It’s an older hotel but clean, safe & nice. Affordable when on a travel budget! Thank you!
We seem to have one of the newer rooms which was awesome. Was hoping they had internet on their TV so Netflix, YouTube, Disney, any of that could have been accessed but no they only have TV channels. I liked that I was able to park right outside my room as it made my daughter and I feel a little safer.
Staff was friendly, room was clean and real easy to get into.
A little outdated but very accommodating.
It is a very newly renovated hotel. It was clean and it was right next to sky zone which would be ideal for families with kids. Breakfast was good plenty of room to set.