Chris I met when I first walked in to get my room. Super personal, answered everything quickly, deals with issues very quick. Other employees at front desk are friendly but won't answer things at the moment. Candlewood Suites has a great dude in Chris and is lucky to have him!!!
3.0分
商务出差
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I say in a lot of hotels. There were definitely some good things about this place. The pillows were great. The room was clean. It’s nice having a full size fridge, the air conditioning worked really well and the complementary coffee was decent. My room was facing the storage units next-door, so it was very quiet. There are a lot of things that are just so so about this place. The room is incredibly small. It’s missing some basic amenities like breakfast, pool and spa, no USB plugs in the rooms which is pretty standard in 2025. You also can’t log into any streaming devices on the TV, smart TVs are pretty standard in most hotel rooms now the little pantry downstairs didn’t really have anything after she told me that they didn’t have much. They have a little patio and grill area outback, but the tables were disgusting and covered in barbecue sauce.
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酒店回复: Dear latuacantante8, Thank you for choosing our Candlewood Suites Greeley and providing feedback about your experience. It's a pleasure having you as our guest. I am truly sorry you did not experience an exemplary stay due to the comfort of our room, our breakfast and our room not having USB plugs. This is certainly below our usual high standard of service. Please be certain that I have noted and forwarded your feedback for the management to improve. In the middle of your experience, I am glad our room's cleanliness and air conditioning unit were still appreciated. Please grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHG Hotels and Resorts Service
5.0分
家庭亲子
2nd time staying here and still joyful!
5.0分
其他
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Comfortable and clean
It was a comfortable place to stay, with only one complaint. Apparently we got an updated room with a large new TV, however the TV was not connected to satellite so unusable. The wifi in the room was great, liked that we did not have to reconnect each day. Nice kitchen area and plenty of desk space. Friendly desk agents. Pet friendly.
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酒店回复: Thank you for the review. I will look into this issue. I apologize about this inconvenience. Other than that, I am glad you had a great stay. We hope to see you soon!
3.0分
其他
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I’ll start with the positives: I checked in very late and the staff was welcoming and quick. Bed and pillows were also comfortable.
With this being said, the property needs a lot of work. My room was 2 queens. I also believe it was ADA accessible. The bathroom needed the most work. Multiple tiles were literally loose when you stepped across the floor. Grout was broken all over and looked dirty because of it. Chair in room was ripped on back. The refrigerator made an awful noise that woke me up in the morning. The cupboard under the bathroom sink (which is where I discovered the hidden trash) smelled funny.
The convenience of the location and suite aspect could be great if this property was given a remodel.
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酒店回复: Thank you for your review, we do use this feedback to retrain our staff and make sure that we offer a great stay to all of our guests. We have addressed these issues with our Head Engineer at the hotel. We do hope that you will give us another try if you are back in the area.
4.0分
其他
Good Stay
The overall stay was really good. The customer service was good and the room was clean. I slept good.
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酒店回复: Hey Natasha! We are so glad you enjoyed your stay. Thank you for your review!
5.0分
其他
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Loved the kitchen and the favorite part for me was the laundry room was connected to the gym so u could not only wash your clothes for free but also workout while ur waiting. I’ll be staying again for two nights next week. Love this place
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酒店回复: Zachary! Thank you so much! We are very excited to have you stay with us again! We love that you love the hotel. We really appreciate you taking a moment to leave the review.
4.0分
商务出差
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Decent place, if you have no other choice. Not really much around close by for food or groceries. Only culver’s which has great ice cream but that’s about it. Suites are huge. Be nice if they had bigger than a 32 inch tv in them. Kitchen amenities are great but check your fridge temp. Ours was too cold and it froze everything in it, overnight.
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酒店回复: Hey Wendy, thank you for your review. We are sorry about the fridge temp in your room. We will be sure to communicate that with our Head Housekeeper and Maintenance Engineer. We are working on switching out the tv's to larger ones, so they should be bigger soon! As for food or groceries, I know that we are a little down the road but there are options around us. The Front Desk Staff would have been more than happy to give you some suggestions. Although not in walking distance like Culver's, there is: Walgreens 0.9 miles, Ihop 0.9 miles, Old Chicago 1.3 miles, Lit'l Bit Bar & Grill 0.8 miles, Centerplace has a variety of shops and restaurants as well which is1.7 miles away. We even have a wonderful local brewery right down the road if you are craving a nice beer! Crabtree which is 0.8 miles from the hotel. I do apologize that you would only stay with us if there was no other choice, but we do hope that one day you will give us another shot. Thank you again for your feedback, we really appreciate it!
5.0分
其他
Very clean and comfortable and customer service is excellent
Love the kitchenette full size fridge sink stove and huge microwave oven
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酒店回复: Fatima, thank you so much for your review! We are so glad that you enjoyed your stay with us! We enjoyed having you here with us too! We hope that if you are visiting the area again, you come see us. Thank you again!
5.0分
商务出差
Having the laundry room connected to gym is genius. I can do laundry and workout while I wait.
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酒店回复: Thank you! It is a pretty solid set up, we are glad that you enjoy it.
Chris I met when I first walked in to get my room. Super personal, answered everything quickly, deals with issues very quick. Other employees at front desk are friendly but won't answer things at the moment. Candlewood Suites has a great dude in Chris and is lucky to have him!!!
I say in a lot of hotels. There were definitely some good things about this place. The pillows were great. The room was clean. It’s nice having a full size fridge, the air conditioning worked really well and the complementary coffee was decent. My room was facing the storage units next-door, so it was very quiet. There are a lot of things that are just so so about this place. The room is incredibly small. It’s missing some basic amenities like breakfast, pool and spa, no USB plugs in the rooms which is pretty standard in 2025. You also can’t log into any streaming devices on the TV, smart TVs are pretty standard in most hotel rooms now the little pantry downstairs didn’t really have anything after she told me that they didn’t have much. They have a little patio and grill area outback, but the tables were disgusting and covered in barbecue sauce.
2nd time staying here and still joyful!
Comfortable and clean
It was a comfortable place to stay, with only one complaint. Apparently we got an updated room with a large new TV, however the TV was not connected to satellite so unusable. The wifi in the room was great, liked that we did not have to reconnect each day. Nice kitchen area and plenty of desk space. Friendly desk agents. Pet friendly.
I’ll start with the positives: I checked in very late and the staff was welcoming and quick. Bed and pillows were also comfortable.
With this being said, the property needs a lot of work. My room was 2 queens. I also believe it was ADA accessible. The bathroom needed the most work. Multiple tiles were literally loose when you stepped across the floor. Grout was broken all over and looked dirty because of it. Chair in room was ripped on back. The refrigerator made an awful noise that woke me up in the morning. The cupboard under the bathroom sink (which is where I discovered the hidden trash) smelled funny.
The convenience of the location and suite aspect could be great if this property was given a remodel.
Good Stay
The overall stay was really good. The customer service was good and the room was clean. I slept good.
Loved the kitchen and the favorite part for me was the laundry room was connected to the gym so u could not only wash your clothes for free but also workout while ur waiting. I’ll be staying again for two nights next week. Love this place
Decent place, if you have no other choice. Not really much around close by for food or groceries. Only culver’s which has great ice cream but that’s about it. Suites are huge. Be nice if they had bigger than a 32 inch tv in them. Kitchen amenities are great but check your fridge temp. Ours was too cold and it froze everything in it, overnight.
Very clean and comfortable and customer service is excellent
Love the kitchenette full size fridge sink stove and huge microwave oven
Having the laundry room connected to gym is genius. I can do laundry and workout while I wait.