The staff was very friendly and the lady working the breakfast area never stopped. Cleaning and refilling.
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酒店回复: Thank you for the great feedback! We’re glad our team’s friendliness stood out, and we’ll be sure to recognize the dedication of the breakfast team member. We look forward to welcoming you back to Hampton Inn Winfield. Sincerely, Shae Tidwell
3.0分
情侣出游
Check in went smoothly , however the desk attendant did not make me feel welcomed at all; made me feel that I was a bother to have to take care of.
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酒店回复: Thank you for sharing your experience. It’s nice to know your check-in process was efficient, though disappointing to hear you didn’t feel warmly welcomed. Genuine hospitality begins at the front desk, and your experience doesn’t reflect the attentive service we aim to provide. Your comments will be shared with our internal team to ensure this is addressed and improved. We appreciate you bringing this to our attention and hope your next visit feels much more inviting from the moment you arrive.Sincerely,Shae Tidwell
5.0分
家庭亲子
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We felt lucky to get a room as we had not booked in advance, but once we got into the hotel and our room we were delighted with its cleanliness and comfort. Also, housekeeping had created the most adorable elephant using hand towels!
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酒店回复: Dear Suzanne,Thank you for sharing such a lovely review. We’re so glad we were able to accommodate you and that your stay turned out to be such a pleasant surprise. It’s wonderful to know you enjoyed the cleanliness and comfort of your room, and we’re thrilled that our housekeeping team added a special touch with the towel elephant. We appreciate your kind words and hope to welcome you back for another delightful stay!Sincerely,Shae Tidwell
5.0分
商务出差
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Love it!
I love how I always feel special when i stay here for an annual event. Sometimes it's just the little things. The bed is a little hard for my taste, but nof horrible. The breakfast is good. The parking lot is well lit. I will definitely be back.
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酒店回复: Dear John,Thank you for staying with us at Hampton Inn Winfield. We are so happy to hear that you feel special staying with us each year. Your feedback will be passed along. See you next time! Sincerely, Shae Tidwell
5.0分
其他
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My husband and I had a wonderful stay at this hotel. Our room was clean and cozy and we were very comfortable during our stay. We especially enjoy the superior service we received from Pattie! She does an excellent job preparing, and serving the breakfast and she is an absolute delight to talk to. She certainly goes out of her way to make sure that her guests are greeted and treated kindly!
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酒店回复: Dear Lauren,Thank you for your review. It’s delightful to hear your visit was so comfortable and that Pattie’s warm hospitality made such a lasting impression. She takes great pride in caring for our guests, and your kind words will mean a lot to her. Creating an atmosphere where visitors feel genuinely welcomed is always our goal, and it’s wonderful to know that we came through during your time with us. We look forward to your next stay at Hampton Inn Winfield.Sincerely, Shae Tidwell
5.0分
家庭亲子
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Just a few hundred feet off the highway, lots of parking, beautiful hotel with a wonferful breakfast. The most comfy beds we slept in our entire 2 week vacation across the southeast.
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酒店回复: Thank you for sharing your experience. It is wonderful to know that the convenience of our excellent location and ample parking made your arrival so easy, and even more delightful that the setting itself impressed you with its beauty. Your description of breakfast as wonderful and the comfort of the beds standing out as the best of your two-week journey through the southeast makes this especially meaningful. Restful sleep and a satisfying start to the day are at the heart of a memorable stay, and we are so pleased that both left such a lasting impression. We hope to welcome you back again so that you can enjoy the same comfort and hospitality on your next adventure.Sincerely,Shae Tidwell
5.0分
其他
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The Hampton in Winfield was clean, and comfortable. The staff was excellent. The breakfast was better than most. I will be back for my next visit in about a week. And I will book at this hotel.
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酒店回复: Thank you for sharing such a thoughtful review. It is wonderful to know that our high standards of cleanliness, comfortable lodgings, and excellent service all contributed to a stay that stood out so positively. Your kind words about our breakfast spread are especially appreciated, as it is encouraging to hear that it exceeded expectations. We are delighted to know you plan to return on your next visit and look forward to welcoming you back for another enjoyable stay!Sincerely,Shae Tidwell
4.0分
其他
The handicap room does not have any handle for getting off the toilet. Toilet is vey low for anyone but especially the handicap
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酒店回复: Thank you for sharing your impressions. It’s great to know that overall you had a positive stay, though we also appreciate your note about the accessibility of the restroom. Details such as proper support and appropriate height make a significant difference for comfort and ease, and your observations provide important guidance. We’re grateful you took the time to share this, and we look forward to welcoming you again.Sincerely,Shae Tidwell
4.0分
其他
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Very accommodating, best pet friendly I've been in
Breakfast was good. Hot food hot and cold food kept cold. 2nd and 3rd day there wasn't any yogurt available but plenty of other options such as cheese omlette, cereals, waffles, bacon, danish, bagels , jellys, cream cheese, fresh fruit, juices, etc. Bed was comfortable. Room was clean and done everyday. It was a handicapped room and the bathroom accommodations were pitted due to steam. Better than other places that allow pets. We had a personal problem the day we arrived. Staff was very accommodating, friendly and attentive.
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酒店回复: It is wonderful to hear you liked our accommodating service and pet-friendly, comfortable accommodations. We're glad you enjoyed breakfast, and we appreciate your thoughts on the bathroom. Thank you, and we hope you'll join us again!Sincerely, Shae Tidwell
5.0分
其他
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We enjoyed our stay! Heaven at the front desk was extremely helpful and kind! As was Mrs Patti who was in charge of breakfast. We had a large group and she was helpful and patient with us. Thank you to all the staff! You all made our stay exceptional!
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酒店回复: Thank you for your thoughtful review. Our team always strives to provide exceptional service to our guests, and we're thrilled that they did just that for you. Heaven and Mrs. Patti will be delighted that you appreciated their helpful and kind service. It was truly a pleasure having you, and we cannot wait for your next stay.Sincerely, Shae Tidwell
The staff was very friendly and the lady working the breakfast area never stopped. Cleaning and refilling.
Check in went smoothly , however the desk attendant did not make me feel welcomed at all; made me feel that I was a bother to have to take care of.
We felt lucky to get a room as we had not booked in advance, but once we got into the hotel and our room we were delighted with its cleanliness and comfort. Also, housekeeping had created the most adorable elephant using hand towels!
Love it!
I love how I always feel special when i stay here for an annual event. Sometimes it's just the little things. The bed is a little hard for my taste, but nof horrible. The breakfast is good. The parking lot is well lit. I will definitely be back.
My husband and I had a wonderful stay at this hotel. Our room was clean and cozy and we were very comfortable during our stay. We especially enjoy the superior service we received from Pattie! She does an excellent job preparing, and serving the breakfast and she is an absolute delight to talk to. She certainly goes out of her way to make sure that her guests are greeted and treated kindly!
Just a few hundred feet off the highway, lots of parking, beautiful hotel with a wonferful breakfast. The most comfy beds we slept in our entire 2 week vacation across the southeast.
The Hampton in Winfield was clean, and comfortable. The staff was excellent. The breakfast was better than most. I will be back for my next visit in about a week. And I will book at this hotel.
The handicap room does not have any handle for getting off the toilet. Toilet is vey low for anyone but especially the handicap
Very accommodating, best pet friendly I've been in
Breakfast was good. Hot food hot and cold food kept cold. 2nd and 3rd day there wasn't any yogurt available but plenty of other options such as cheese omlette, cereals, waffles, bacon, danish, bagels , jellys, cream cheese, fresh fruit, juices, etc. Bed was comfortable. Room was clean and done everyday. It was a handicapped room and the bathroom accommodations were pitted due to steam. Better than other places that allow pets. We had a personal problem the day we arrived. Staff was very accommodating, friendly and attentive.
We enjoyed our stay! Heaven at the front desk was extremely helpful and kind! As was Mrs Patti who was in charge of breakfast. We had a large group and she was helpful and patient with us. Thank you to all the staff! You all made our stay exceptional!