酒店回复: Thank you for taking the time to leave a review. We are sorry you felt we did not meet our usual high standards. We appreciate and welcome all feedback, using them to improve our services to the guests.On the back of this review, the management team has completed additional maintenance checks on the room you stayed in. The vast majority of the room has been decorated with wallpaper, however, they have noticed a small crack in the paint above the shower, we are presuming this is the peeling paint you are referring to and I can confirm this will be resolved in the coming days. I agree that our rooms are a little dated, however, we have an extremely high cleanliness score within IHG, and plans to renovate the bathrooms are currently in the early stages. I must, however, refute the blanket comment about the uncooked breakfast food. Our kitchen has the highest food hygiene rating of 5. To get a 5, in-depth records of food temperatures are kept proving that the food is cooked. This is completed every day on numerous occasions, including the morning you had breakfast. We do hope that you return to us in the future.
5.0分
家庭亲子
原文
翻译提供方：Google
对这家酒店很满意。下次出差还会住这里。
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酒店回复: Thank you very much for your kind review, we look forward to seeing you again
这家酒店满足了我的住宿需求，地理位置也很方便，离柴郡奥克斯奥特莱斯和曼彻斯特机场都很近。服务还不错，停车位充足且安全。
我入住期间最满意的是早餐。虽然价格略高，但酒店位置很安静，就在高速公路旁边，而且附近还有一家麦当劳，非常方便。
我们在这里住得很愉快。酒店很干净，员工非常友好和乐于助人。一开始我们遇到了一点小问题，但提出来后，他们立刻就帮我们解决了。酒店有电梯可以到二楼。不然就得爬两段楼梯……如果行李很多的话会有点吃力。酒店内有餐厅，食物不错，附近还有一家麦当劳和一家餐馆。
我不确定他们是否能做出一些改变，但我们注意到以下几点：没有制冰机，需要去酒吧要冰块。如果能有投币式洗衣机和烘干机就更好了。我想用电话，却被告知不能打外线电话。房间里需要一个闹钟。浴室里需要一个更大的排气扇，以便淋浴时能及时排出水蒸气。天花板上有些霉斑，就是因为排气扇排湿不够快。水压也不是很好。
干净的双人床房间，睡一觉足够了。去威尔士交通便利。
我们唯一的抱怨就是太吵了，楼上房间的脚步声听得一清二楚。如果你想开窗呼吸新鲜空气，甚至能感受到过往车辆的震动。除此之外，酒店的一切都很好。
酒店不错，但是室外空调系统噪音很大。
停车要停到公共收费停车场，不合理
性价比高
浴室没有步入式淋浴间，墙上铺着 60/70 年代风格的棕色瓷砖
房间很吵，油漆剥落，早餐食物没煮熟，再也不会回来
对这家酒店很满意。下次出差还会住这里。