酒店回复: We do apologize for the inconvenience and very late response to this concern, we will keep our team more vigilant with the housekeeping. Have a good day.
The room was really bad with blankets having dirty spots and had used towel in bathroom. Room carpet was dirty and had bedbugs and gave me rash
5.0分
其他
Great times were had.
It was an amazing stay. My brother and I came to see our girlfriends. This will be our home when we come down.
3.0分
商务出差
展开
Service was great, pool and hot tub were nice but the rest of the hotel needs a good deep clean. Dirty carpet, walls, room cleanliness was mediocre and elevators were disgusting.
很棒的假日酒店。员工很棒,体验非常美妙。
我们的房间有股味道,就像有人刚用微波炉加热完食物一样。我们在浴室里发现了一张干硬的脸朝下。我们有两张大床,可以睡 4 个人,但只给了 3 条毛巾。我永远无法理解这一点。我们没有提出任何投诉,因为当我们参加活动并到达房间时,已经是晚上 11 点了。希望他们能做出改变,为未来的客人提供更好的服务。
只是提醒一下。我为早餐支付了额外的费用。好吧,我得到了 2 张早餐自助餐区的优惠券。没有人问我关于在那个区域获取食物的任何信息。或者为我做饭。土豆很硬,香肠我不能用叉子插入,否则会刺到它。鸡蛋是典型的袋装干粉鸡蛋。如果我提前知道这一点,我就会去别处吃。
酒店虽然陈旧,但很干净。问题出在工作人员身上。他们不知道是否吃了早餐,不得不去问,然后不得不找优惠券,结账时不知道如何判断是否付款或提供收据。被告知几个小时后会有另一个人来核对账目。
一般般
虽然办理入住手续快捷方便,我们的房间也很干净,但浴室需要重新装修,房间的某些区域积满灰尘。酒店的外门不用钥匙就能打开,感觉不安全。泳池区不错,但没有毛巾,深梯的边缘很锋利。
该建筑急需翻新。目前建筑内的氛围给人一种“死寂”的感觉。
桌子和梳妆台上放着一条脏毛巾。梳妆台上还有一块旧肥皂和用过的杯子。地板上有碎屑。马桶里有脏纸巾。我对这个房间的清洁程度表示怀疑。枕头乱七八糟地放在床上。
The room was really bad with blankets having dirty spots and had used towel in bathroom. Room carpet was dirty and had bedbugs and gave me rash
Great times were had.
It was an amazing stay. My brother and I came to see our girlfriends. This will be our home when we come down.
Service was great, pool and hot tub were nice but the rest of the hotel needs a good deep clean. Dirty carpet, walls, room cleanliness was mediocre and elevators were disgusting.