The hotel and our room were all sparkling clean and lovely. The staff were very warm and friendly. The area around the hotel was pleasant and felt very safe. We will definitely stay again!
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酒店回复: Thank you so much for taking the time to share your wonderful feedback regarding your recent stay at the Fairfield Inn & Suites Loveland. We are truly delighted to hear that you had such a positive experience with us.Our team strives each day to provide exceptional service and create a comfortable, welcoming environment for all our guests, and it is incredibly rewarding to know that we succeeded during your visit. Your kind words mean a great deal to us and have been shared with our staff as encouragement to continue delivering excellent hospitality.We sincerely appreciate you choosing to stay with us and hope to have the pleasure of welcoming you back the next time your travels bring you to Loveland. If there is ever anything we can assist with in the future, please do not hesitate to reach out.
5.0分
其他
The manager-on-duty was not only the friendliest, he went out of his way to make sure we were taken care of.
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酒店回复: Thank you for sharing your positive experience. We're delighted to hear that our manager-on-duty was friendly and went out of their way to ensure you were well taken care of. Providing excellent service is our priority, and your kind words motivate us to continue delivering the best possible experience. We look forward to serving you again soon.
5.0分
商务出差
Prpeety was clean and quiet. The staff was very accommodating when I had a special need.
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酒店回复: Thank you for taking the time to share your feedback. We are pleased to hear that you found our property clean and quiet, and that our team was able to accommodate your special request. Providing a comfortable and welcoming experience for our guests is always our top priority.We truly appreciate your kind words and hope to have the pleasure of welcoming you back again in the future.
2.0分
商务出差
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Well, the hotel seemed OK, they were a number of things that made it so I won’t stay there again. My room was missing a chair to sit in, you could only sit on the bed or at the desk. The sheets didn’t stay on, the elastic was so old it wouldn’t hold them on. The air conditioning automatically went down during the night. When I went in the hot tub, I noticed that there was an old Band-Aid in the plant next to it. It was still there two days later.
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酒店回复: Thank you for your second review. We sincerely apologize for the issues you experienced during your stay, including the missing chair, bedding concerns, and the unattended Band-Aid near the hot tub. Your feedback is important, and we will address these matters with our team to improve our cleanliness and comfort standards. We appreciate your comments and hope you'll consider giving us another opportunity to provide a better experience.
5.0分
家庭亲子
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Pretty hotel in a convenient location for Northern Colorado. Quiet and calm location. Easy check in with reservation. Wish there were electric car chargers nearby.
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酒店回复: Thank you for your kind words about our hotel’s convenient location and peaceful atmosphere. We’re glad check-in was smooth for you. We appreciate your feedback regarding electric vehicle charging stations; we understand their importance and will consider this for future enhancements. We hope to host you again soon.
5.0分
家庭亲子
You can find everything you need at area around property and facilities are in really good shape and well maintained.
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酒店回复: Thank you for your positive feedback. We're glad to hear that you found everything you needed around the property and that our facilities are in good shape and well maintained. We appreciate your recognition of our efforts to provide a quality experience and look forward to welcoming you back in the future.
5.0分
其他
I asked for DAILY room cleaning and fresh towels when I checked in we only had our room done 1 time and I am not happy about that
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酒店回复: Thank you for sharing your feedback. We sincerely apologize for not meeting your expectations regarding daily room cleaning and fresh towels. Your comfort is important to us, and we will address this issue with our housekeeping team to ensure better service in the future. We appreciate your patience and hope to have the opportunity to provide a more satisfying experience on your next visit.
5.0分
其他
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Gem of a hotel
Really nice and safe Hotel in Loveland close to the freeway and restaurants. They have a pool and a jacuzzi and a good breakfast. Manager Kristen was very helpful
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酒店回复: Dear Natalie,Thank you so much for your kind words and perfect rating! We’re delighted to hear you enjoyed your stay, especially the pool, jacuzzi, and breakfast. I’m glad I could be of help during your visit—it truly means a lot to be mentioned personally.Your feedback reminds us why we love what we do, and we’re grateful you chose Fairfield Inn & Suites Loveland. We look forward to welcoming you back soon for another great stay!Warm regards,Kristen HabetzGeneral Manager
5.0分
其他
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We really need a soft chair or 2 to relax in at the end of a long day. A single desk chair just does not work. Nor does sitting on the bed. There is definitely room for at least a side chair in the double Queen room.
Also the exhaust fan in the bathroom was extremely loud.
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酒店回复: Thank you for sharing your feedback. We’re glad you enjoyed your stay overall. We appreciate your suggestions regarding additional seating options in the room and will consider adding a side chair in our double Queen rooms. We also apologize for the noise from the bathroom exhaust fan and will look into it to improve guest comfort. Your comments help us enhance our services, and we hope to welcome you back soon for an even better experience.
好的
The hotel and our room were all sparkling clean and lovely. The staff were very warm and friendly. The area around the hotel was pleasant and felt very safe. We will definitely stay again!
The manager-on-duty was not only the friendliest, he went out of his way to make sure we were taken care of.
Prpeety was clean and quiet. The staff was very accommodating when I had a special need.
Well, the hotel seemed OK, they were a number of things that made it so I won’t stay there again. My room was missing a chair to sit in, you could only sit on the bed or at the desk. The sheets didn’t stay on, the elastic was so old it wouldn’t hold them on. The air conditioning automatically went down during the night. When I went in the hot tub, I noticed that there was an old Band-Aid in the plant next to it. It was still there two days later.
Pretty hotel in a convenient location for Northern Colorado. Quiet and calm location. Easy check in with reservation. Wish there were electric car chargers nearby.
You can find everything you need at area around property and facilities are in really good shape and well maintained.
I asked for DAILY room cleaning and fresh towels when I checked in we only had our room done 1 time and I am not happy about that
Gem of a hotel
Really nice and safe Hotel in Loveland close to the freeway and restaurants. They have a pool and a jacuzzi and a good breakfast. Manager Kristen was very helpful
We really need a soft chair or 2 to relax in at the end of a long day. A single desk chair just does not work. Nor does sitting on the bed. There is definitely room for at least a side chair in the double Queen room.
Also the exhaust fan in the bathroom was extremely loud.