The whole atmosphere in the hotel was friendly and welcoming especially the front desk and the lovely kitchen women....thankyouall.
5.0分
其他
Everything was excellent
The stay was wonderful and friendly.
I would most definitely stay again and will recommend.
Thank you everyone 🙃
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酒店回复: Thank you for your wonderful review! We're so glad to hear everything was excellent and that you had such a friendly and enjoyable stay. It means a lot to us that you'd recommend us and choose to stay again. On behalf of our entire team—thank you, and we hope to welcome you back soon! 😊
5.0分
家庭亲子
The breakfast is not like it use be, milk was beginning to be spoiled, the bread was hard, it was just nasty.
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酒店回复: Thank you for your feedback. We're truly sorry to hear that your recent breakfast experience did not meet your expectations—or our standards. This is not the level of quality we aim to provide, and we take your comments seriously. We will be addressing this with our team immediately to ensure it’s corrected. We appreciate you bringing this to our attention and hope you'll give us another chance to provide you with the experience you deserve.
3.0分
其他
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I have stayed at several time, but the pool was not open. I have three small kids and that’s what they want most I called and check and they said the pool is open this time. I hope it’s open.
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酒店回复: Thank you for choosing to stay with us again—we truly appreciate your loyalty! We understand how important the pool is, especially for families with little ones. We're sorry for the past inconvenience and can assure you that our pool is currently open. We look forward to welcoming you and your family back, and we hope your upcoming stay is everything you’re expecting!
3.0分
其他
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Should have been told
Elevator was down right scary. Made ungodly noises. Sounding like it was about to break loose. Pool was closed and green water. Was not posted pool was closed. Staff pleasant and room was cleaned!
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酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered with the elevator and the condition of the pool. We also regret that the pool closure was not clearly communicated. That said, we’re pleased to know you found the staff pleasant and the room clean. We truly appreciate your comments and hope to have the opportunity to provide you with a much-improved experience in the future.
3.0分
其他
The room was okay, however the air conditioning had a foul odor.
3.0分
其他
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Bug infested bathroom
The bathroom was full of bugs. I called the front desk and reported it. The Clerk said it was nothing he could do and would try to find me some pesticide but never did. Overall the stay was ok
3.0分
家庭亲子
Everything was great but the bathroom I did not like I was uncomfortable
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酒店回复: Thank you so much for your feedback. We’re really glad to hear that most of your experience was great! We’re sorry to hear that the bathroom made you feel uncomfortable—your comfort is important to us. We’ll definitely take a closer look and see how we can improve that area. We appreciate you bringing it to our attention and hope to welcome you back again soon.
5.0分
情侣出游
The facility was outstanding. The room was very clean and comfortable.
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酒店回复: Thank you for your feedback. We’re glad you found the facility outstanding and your room comfortable. We look forward to welcoming you again.
不。
The whole atmosphere in the hotel was friendly and welcoming especially the front desk and the lovely kitchen women....thankyouall.
Everything was excellent
The stay was wonderful and friendly.
I would most definitely stay again and will recommend.
Thank you everyone 🙃
The breakfast is not like it use be, milk was beginning to be spoiled, the bread was hard, it was just nasty.
I have stayed at several time, but the pool was not open. I have three small kids and that’s what they want most I called and check and they said the pool is open this time. I hope it’s open.
Should have been told
Elevator was down right scary. Made ungodly noises. Sounding like it was about to break loose. Pool was closed and green water. Was not posted pool was closed. Staff pleasant and room was cleaned!
The room was okay, however the air conditioning had a foul odor.
Bug infested bathroom
The bathroom was full of bugs. I called the front desk and reported it. The Clerk said it was nothing he could do and would try to find me some pesticide but never did. Overall the stay was ok
Everything was great but the bathroom I did not like I was uncomfortable
The facility was outstanding. The room was very clean and comfortable.