No cleaning, no extra garbage bag, no conditioner, no USB ports, very uncomfortable bed.
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酒店回复: Hello,Thank you for taking the time to share your feedback! I am very sorry to hear about the issues you experienced during your stay! This is not the level of comfort or service we aim to provide, and I apologize for the inconvenience caused.We should have insured your room was stocked with all standard amenities, including conditioner and extra bags, and I'm sorry this was missed! I also apologize for the discomfort you experienced with the bed and the frustration of not having USB ports available. Your comments have been shared with our housekeeping and engineer teams so we can address these concerns right away!We truly appreciate you bringing this to our attention, and we hope to have you back for a much improved experience!Thank you,AlisonOperations Manager
4.0分
其他
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Residence Inn Stay
Nice hotel stayed in king suite and very good layout, appliances are nice. Pool is nice and well taken care of. Stereotypical Marriott type of experience and the staff were very polite. Little high on the price compared to comps in area.
5.0分
其他
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I love to stay at The Residence Inn when I am in Murfreesboro, TN. It is clean, and modern. The outdoor area is so inviting, and the breakfast is always excellent! My room was spacious, clean, and comfortable! It always feels more like an apartment rather than a hotel. It is my home away from home!
5.0分
其他
Great hotel
Great room and property. The pool is wonderful, heated and saltwater.
2.0分
其他
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When we initially checked in they asked if we wanted housekeeping on Sunday for fresh sheets and towels. When we got back they didn’t do any of it. Also our room was completely dusty and the shower head was horrible.
4.0分
其他
I loved the floorplan and decor of the rooms. I loved the design of the pool area. However, I did not like that the pool was closed in 82 degree weather.
4.0分
其他
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We had a great stay at the Residence Inn. The only complaint I have is the shower glass does not go far enough so water gets on the floor and it did not get hot enough so you are cold in the shower. Other than that, everything was great!
5.0分
其他
The property it’s not in good condition Inusuallybstay here but have completely chance in couple of minth
3.0分
其他
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The young lady working the front desk was great. My tv didn’t work and she had housekeeping come fix it and when it went out again she switched me to another room close by so I didn’t have an issue moving my things. The breakfast could have more options. There was only spicy sausage and eggs
5.0分
商务出差
Gift bag upon checkin, nice workout room, gorgeous pool, huge room.
No cleaning, no extra garbage bag, no conditioner, no USB ports, very uncomfortable bed.
Residence Inn Stay
Nice hotel stayed in king suite and very good layout, appliances are nice. Pool is nice and well taken care of. Stereotypical Marriott type of experience and the staff were very polite. Little high on the price compared to comps in area.
I love to stay at The Residence Inn when I am in Murfreesboro, TN. It is clean, and modern. The outdoor area is so inviting, and the breakfast is always excellent! My room was spacious, clean, and comfortable! It always feels more like an apartment rather than a hotel. It is my home away from home!
Great hotel
Great room and property. The pool is wonderful, heated and saltwater.
When we initially checked in they asked if we wanted housekeeping on Sunday for fresh sheets and towels. When we got back they didn’t do any of it. Also our room was completely dusty and the shower head was horrible.
I loved the floorplan and decor of the rooms. I loved the design of the pool area. However, I did not like that the pool was closed in 82 degree weather.
We had a great stay at the Residence Inn. The only complaint I have is the shower glass does not go far enough so water gets on the floor and it did not get hot enough so you are cold in the shower. Other than that, everything was great!
The property it’s not in good condition Inusuallybstay here but have completely chance in couple of minth
The young lady working the front desk was great. My tv didn’t work and she had housekeeping come fix it and when it went out again she switched me to another room close by so I didn’t have an issue moving my things. The breakfast could have more options. There was only spicy sausage and eggs
Gift bag upon checkin, nice workout room, gorgeous pool, huge room.